More than one million fingerprints were exposed online for at least a week, according to security researchers. The company responsible for the data says it will take immediate action if there's a security threat. The data is held by Suprema, which ... operates a biometric lock system called Biostar 2. It lets building owners restrict access by fingerprint or facial recognition, rather than relying on measures such as physical keys or pass codes. The Guardian newspaper reports that Biostar 2 is used in a wider system that has 5,700 customers accessing 1.5 million locations across 83 countries. ... (view more)
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Chrome and Firefox will stop indicating when websites have received an "extra level of verification" to prove they are in fact genuine. The move is largely due to the fact that most users aren't aware of the Extended Validation SSL (EV SSL) system. ... The Extended Validation SSL (secure socket layer) security certificates go beyond the standard SSL certification scheme, which browsers use to show that data being sent to and from a website is in fact encrypted and secure. This means that communication is encrypted, and that no one can eavesdrop or steal data mid-stream. In other words, ... (view more)
Infopackets Reader Jeanie G. writes: " Dear Dennis, I believe I have been scammed by Quick PC Experts ( quickpcexpert.com ). I was using my web browser and suddenly a virus warning appeared on my screen, stating that I needed to call Microsoft ... certified support at 1-855-724-2570 . There was no way for me to close the virus alert window. I was very frightened and so I called the 1-800 number. The person I spoke to had a very thick Indian accent . Quick PC Expert then confirmed that my computer was infected, and that's when I let them remotely connect to my PC. They installed a firewall and ... (view more)
Apple is offering a million dollar bounty to anyone who can successfully hack an iPhone and shares the details. But its limited to specific circumstances that will mean the payout is well worth it for the company. Like several tech giants, Apple ... already had a reward scheme for people who find and report bugs. To date the biggest bounty Apple has offered is $200,000 and only to people who have previously been approved to explore Apple bugs. The million dollar bounty is officially open to anyone. The new offer was made at the Black Hat convention in Las Vegas, the leading annual gathering of ... (view more)
Microsoft contractors listen to some Skype calls to check the accuracy of translations, a whistleblower has revealed. Although Microsoft says it meets privacy laws, critics say its terms and conditions don't clearly warn users about this. The human ... listening takes place on some calls that use Skype's "automatic" real-time translation service. Until now, most users have assumed that the translation is done entirely by a combination of speech recognition and artificial intelligence to work out the context of a sentence and find the correct translations. While that's largely the case, a ... (view more)
A proposed law would dramatically increase maximum fines that can be imposed on companies that break monopoly rules. Tech firms would be among the most likely to be affected in the admittedly unlikely event the law was enacted. The proposed bill ... would be known as the Monopolization Deterrence Act of 2019. It's designed to change the current system by which the maximum penalty for violating the main US antitrust law, the Sherman Act, is $10 million. That applies regardless of the size of the company or companies involved. Critics say such penalties are little deterrent to major companies, ... (view more)
Mozilla has designed a site that will open 100 tabs at once, quite likely crashing a web browser. It's meant as a creative way to show how web tracking works. The stunt is based around cookies: small text files put onto a computer via the browser to ... customize an online session to a website. Third-party tracking cookies are then generated, which keep a record of the sites a user visits. This information is then used by ad servers to deliver targeted ads based on website history. "Track THIS" works by opening 100 tabs selected to represent a particular type of web user. The idea is that there ... (view more)
Microsoft may be ending the need to have a physical disk to reinstall Windows 10. A 'Cloud Download' option could save time and hassle. At the moment, the main way to reinstall Windows is to use a recovery disk (or a copy of the relevant files kept ... on a hard drive or USB device.) That's got a few limitations, most notably that not everyone who gets a recovery disk with a new computer will be able to find it. Other problems are that recovery disks don't always have the drivers necessary to make sure Windows 10 works smoothly with a specific PC, and that the disks don't usually work well for ... (view more)
Google says it has found half a dozen major security flaws in Apple's iPhone messaging system. A new iOS update fixes five of the problems, but Google says one remains unpatched. The flaws were discovered by Google's Project Zero, a department that ... takes its name from the idea of "zero day" bugs . That's where would-be hackers become aware of a security issue before the relevant software developers are able to patch the bug. The zero day bugs are then exploited which often results in elevated privileged access levels given to a rogue program. The problems are with iMessage, the instant ... (view more)
Financial records of almost every adult in Bulgaria have been stolen in a cyber attack. It's led to the unlikely situation of the country's leader reportedly exaggerating the attacker's skills. One man has been arrested following the attack, which ... looks to have involved unauthorized access to a database with records for every working adult in the country. That's almost five million people. There's some debate over exactly what was involved in the breach. Press reports suggest it not only included personal information such as date of birth and address, but also tax ... (view more)
Infopackets Reader Sue P. writes: " Dear Dennis, I stumbled upon your website and read your article about GoDaddy email not syncing with Outlook. I have been dealing with a similar issue - GoDaddy emails are slow to send, and GoDaddy emails are slow ... to deliver. In fact, just about everything with GoDaddy is slow - yet, I'm paying over $300 a year to host my site at GoDaddy. They initially got me to sign up on $5.99 a month promise, but with all the extras I've agreed to, the costs add up quickly! Surely their must be a better choice. I was wondering can you give me a rough idea as to how do I ... (view more)
The House of Representatives has overwhelmingly backed a bill to crack down on unwanted robocalls. The bipartisan measure would increase regulatory power and make use of technology to tackle the problem. The proposed Stopping Bad Robocalls Act ... passed by 429 votes to 3. It follows a 97 to 1 vote in the Senate on a similar bill in May. It's now highly likely one of the bills will pass through both houses and become law. (Source: appleinsider.com ) Robocalls are automatically dialed phone calls. Because there's no need for a human to dial the number, both legitimate marketers and scammers can ... (view more)
Google is cracking down on Chrome browser extensions that risk user privacy. The new policies err on the side of caution and follow a Washington Post investigation that claimed millions of users had data stolen by rogue browser extensions. A browser ... extension, also called an "add-on" in some browsers, is a third-party tool that users can incorporate into their web browser. It's designed to add extended functions to the browser, which then make using the browser and web much easier. Examples of extensions include: a password manager, which can remember user passwords and ... (view more)
Google is changing the way its "incognito" mode works. It says the move is necessary, but some news and magazine website owners are upset by the change. Incognito is Google's version of private browsing. Despite the name, it's mainly about privacy ... on the user's device: when in incognito mode, the local browser stops adding websites to its browsing history, which consists of a list of pages the user has visited and the searches they've carried out. The mode won't stop the activity being recorded by an Internet service provider (ISP) or by a local network administrator - something that has ... (view more)
A security firm says hackers have hijacked 180,000 routers in Brazil alone so far this year. They target people who haven't changed the default login for the router's control system. According to Avast, there have been more than 4.6 million attempts ... to modify router settings remotely. Although the attacks were targeted at people using particular Internet service providers in Brazil, there's no reason the same tactics couldn't work elsewhere. The goal of the attacks is to change the DNS settings on a router. In simple terms, that's like the address book that a router uses to turn a website ... (view more)
Two lawyers have been jailed for five and fourteen years respectively for an online copyright scam. The pair uploaded adult material with the specific aim of suing those who downloaded it. John Steele and Eric Hansmeir have been convicted on fraud ... and money laundering charges for their activities as "Prenda Law." The pair bought the rights to adult films and even produced their own material. They then uploaded it to file sharing sites and waited until people downloaded it. $3,000 Settlements Accepted Prenda Law then got court orders for Internet service providers to identify the ... (view more)
Google has admitted that staff listen to some recordings from the Google Home smart speaker. It says it's only for quality control purposes. It made the comments after a contractor in the Netherlands went to local media to talk about his work, in ... which he was paid a "few cents" to transcribe comments and questions made by people using the voice controlled device or phone app. According to the worker, some of the clips he heard did not appear to be people intentionally using the device. This included one case of a mother scolding a child and another clip which the worker suspected ... (view more)
Infopackets Reader Jamil S. writes: " Dear Dennis, Lately I have been inundated with Microsoft virus alerts in my web browser claiming that my PC is infected and to call a 1-800 number to fix the problem. There is no way to dismiss the window. The ... Microsoft virus alerts appear suddenly and without warning, even if I'm on Amazon.com (for example). Sometimes the alerts have a very loud verbal pronouncement of a virus and insist that I call the number on the screen. Does Microsoft send virus alerts? Or is this fake? I have scanned my PC and it says no viruses. What gives? " My response: Does ... (view more)
Microsoft has warned users about a complicated but cunning malware attack that might not be caught by all security tools. The "Astaroth" malware doesn't actually exist as a file in its own right. The main risk to users from Astaroth is that it ... includes a keylogger. This means it can access everything victims type, including passwords and other sensitive data. That's one of the reasons sites such as online banks often ask users to type specific characters (such as third and eighth) rather than an entire password. Malware Hides Within Windows What makes Astaroth so hard to detect is ... (view more)
Chinese phone maker Huawei says its making a rival to Android that will be "up to 60 percent faster." The problem is it will be missing many key Google applications. Huawei started work on the new mobile operating system after an executive order ... from the US President that limits American companies supplying the Chinese company, something said to relate to security concerns. Following the order, Google announced it would no longer supply Huawei with new editions of Android or security updates for the existing system. While it could still use Android, which is an open source system, ... (view more)
An airline faces a fine of more than $200 million after its customers were hit by a hacking scandal. Around 500,000 worldwide customers of British Airways were affected by the breach. British Airways reported the breach in September last year. It ... doesn't appear that the hackers were able to get into BA's system and take any customer data that way. Instead, traffic to the site was hijacked. The attack is believed to have begun last June and involved the hackers exploiting security flaws in the design of BA's site. They were able to intercept traffic to the site and redirect visitors to a bogus ... (view more)
A premium email service has been slammed for letting users track other people's locations simply by sending a message. It's not a new issue, but has raised legal and ethical questions. The email service is called Superhuman and costs $30 a month. ... That covers a host of features, such as being able to "unsend" a message before its read, plus an "artificial intelligence" tool to decide and highlight which incoming messages are most important. While reviewers are split between whether it's a fantastic service for power users or just a jumped-up Gmail, one designer has laid into Superhuman for a ... (view more)
One of the most important services on the Internet went down for around an hour this week, causing widespread problems on other sites. The glitch is a reminder of how fragile some aspects of the Internet are. Cloudflare is a website that offers ... several free and paid services designed to make websites more efficient. Two of its main services are traffic filtering and web caching. The former involves web traffic between a user and a website going through Cloudflare. During this process, the client machine is checked for signs of malicious activity. This can involve attempted hacking, but also ... (view more)
Microsoft is to remove all electronic books sold through its official store. Users will get a refund while those who have made virtual notes on the book will get a bonus payment. Unlike most rival electronic book services, Microsoft had no dedicated ... electronic reading device and did not even offer an e-reader app. Instead, people who bought books through the Microsoft Store had to read them through a web browser. It's probably not a surprise that Microsoft has pulled the plug and will no longer be hosting the books online, most likely as it is ending the relevant licensing with publishers ... (view more)
Infopackets Reader Gloria D. writes: " Dear Dennis, The other day I went to uninstall a program on my Windows 10 PC using Control Panel -> Programs and Features, and noticed there were about 20 or more Java updates installed on my system. I ... regularly receive messages from the Windows 10 Action Center that there is a new Java update available and that I need to download it due to security updates, which I always do. Therefore, I have four questions: is it safe to remove old Java updates? If so, which Java updates can I uninstall? Can I remove older Java versions? Is the latest Java ... (view more)
Officials in Lake City, Florida have voted to pay half a million dollars to hackers to regain access to computer files. It's the second such payment by a local government in the state in as many weeks. Lake City's government computer system was hit ... by a ransomware attack in which hackers remotely encrypt files and then demand payment to unlock them. They asked for 42 units of the digital cryptocurrency Bitcoin, worth roughly $500,000. That payment method makes it much harder to trace the recipients. The good news in this case is that public safety networks are unaffected and that all ... (view more)
The man who co-created the USB plug says its greatest annoyance was simply a matter of cost. Ajay Bhatt says that in the original design of the USB-A cable, the plugs were not reversible in order to keep costs down, which would then help get the ... format established. Bhatt discussed his work in an interview with National Public Radio (NPR). He talked about the often baffling experience in which users would try to plug a USB cable in, find that it would not fit, flip it over, find it didn't fit (again), then flip it back to its original orientation and find that inexplicably it now fit. It's a ... (view more)
A report suggests that thousands of apps on the Google Play store are in fact counterfeits made to look like the legitimate app, but instead pose a major security risk to users. The study says such apps ask for dangerous levels of access to the ... phone or are packed with advertising. The study is a joint effort of the University of Sydney and Australia's national science research agency CSIRO. It took two years to carry out and involved trawling through 1.2 million apps to look for potential counterfeits. Rather than have humans check each app uploaded to Google Play (which would be entirely ... (view more)
Infopackets Reader Debra P. writes: " Dear Dennis, Lately I have been inundated with Windows 10 popup notifications that come from websites I've visited previously. I also receive a lot of email alerts. The popups are coming from bottom right corner ... of my screen and I have no idea how to stop it. Can you please tell me how to disable all Windows 10 notifications ? " My response: I asked Debra if she would like me to connect with her using my remote desktop support service in order to have a closer look, and she agreed. Below I will discuss my findings. How to Fix: Disable All Windows 10 ... (view more)
Infopackets Reader Simon J. writes: " Dear Dennis, Last week I had a fake 'virus warning' error message pop up in Chrome while I was viewing Amazon.com. It said my computer was infected and to call a 1-800 number to 'fix' the 'problem'. After ... reading your articles, I knew it was a scam. At any rate, I did an antivirus and antimalware (malwarebytes) scan on the system - both said my system was clean. Flash forward a few days later and I got another fake 'virus warning' in Chrome. At this point I uninstalled Chrome, then deleted the c:\users\[my user name]\appdata\local\google\chrome folder ... (view more)
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