Chris B. says:
"
This sounds like the same problem as the person who couldn't activate
hyperlinks in Outlook Express, and the solution is most likely
one-in-the-same:
- Click Start -> Control Panel
- Click Add/Remove Programs
- Select Microsoft Internet Explorer
- Click the Add/Remove button -- note: don't worry, this will not
remove IE from your computer.
- Select the "Repair" option and click on OK
- Wait till the routine is finished and re-boot your machine. "
J. Oliver agrees with Chris B. and suggests that URL monitor may resolve
this problem as it does for a seemingly similar problem in Outlook Express:
- " Click Start -> Run
- Type in 'regsvr32 urlmon.dll' (no quotes). "
Mike B. writes:
" I had a similar problem once, and it was because one of my favorites
had a name greater than the allowed 256 character long-filename limit in
MS Windows. Of course, I realized that after I deleted the entire
favorites directory which caused the favorites to reset. "
Michael B. suggested that it might be a 3rd-party ad-blocker:
" Have Susan check if she installed any new software that 'protects'
her browsing ads, and either uninstall the software or change the
preferences to be less aggressive. "
Lynn wrote in and said that the problem may be related to a dial-up
connection setting:
" I have run into situations where Windows has changed my Dial Up
Connection Preferences in IE properties from 'always dial my default
connection' to 'never dial a connection.'
If this happens, URLs won't work because the pages can't load.
Ensure that 'always dial my default connection' is turned on and this
should correct the problem. "
A user named Swifty also provided me with the Microsoft Knowledge Base
article 175306 on
Unable to View Internet Shortcuts.
Steven H. suggested that there may be non-URL favorite shortcuts present
in the Favorites folder and they can be safely deleted; he referred me to
the
Microsoft Knowledge Base article 326853.
I received many more slightly varying suggestions, but they were all
related to the answers already given above.
Once again, thanks to all who wrote in!
