Category: Windows
by Dennis Faas, infopackets editor
http://www.infopackets.com
Yesterday, I detailed instructions on how to export / import contact
information from the Address Book. Essentially, this allows users
to make a copy of their address book: either for backup purposes, or to
import contacts onto another computer.
The instructions I gave were done
using Windows XP (Service Pack 1) with Internet Explorer / Outlook Express
6.
Today, I received email from two users who claim to have similar problems
with the Address Book program. John L. writes:
" I followed your instructions but the import and export options would
not highlight. Is it because I'm using Windows 98? "
Bobsie01 reported having a similar conflict, but with a different setup:
" When I open the Address Book and click on the File menu, the Import
and Export options are grayed out. This is the case in both my laptop and
desktop [computers]. How do I turn those options back on? I'm using Microsoft
Outlook 2000 and my OS is XP. "
I don't understand why the options are ghosted?
I also have a Windows 98 machine with Internet Explorer 5.5 installed and
have successfully accessed the Export / Import features from within the
Address Book. Note: I loaded the Address Book by itself and did not
attempt to access it through Outlook / Outlook Express.
Perhaps that is the problem?
Anyway, I'd like resolve this issue once and for all... so, I'd like to
ask Gazette Readers for an alternate solution.
Do you know of a freeware program that can manage / export / import
contacts from the Address Book? Email me your suggestion
(below).
