Dear Dennis,
I ran defrag on my hard drive using Windows XP PRO. Having completed that, I clicked on Scandisk to check the drive for errors. It was at this point that a window popped up and told me to shut down and reboot to run Scandisk.
Now I can't get back into my system!
Every time my system boots, it goes through the Scandisk. 3 hours later, it finishes Scandisk, then reboots the system... and restarts the process over again. When I try and cancel Scandisk, the computer freezes!
Any suggestions?
My Response:
I tried to find the solution to this problem through google and Microsoft but to no avail. I had a similar problem with Windows 2000 and ended up having to restore
from a backup to resolve the problem.
I would suggest one thing -- try booting into SAFE MODE (press F8 at the pre-boot screen, select SAFE MODE). Once the system is booted, schedule a Scandisk on the drive -- don't do a thorough check on it, just scan for "simple" errors.
Hopefully this will reset Scandisk.
PS: If any Gazette reader knows the answer to this, email me (below) and
I'll post the answer in the next newsletter!
