Articles

Mon
18
Sep
Dennis Faas's picture

How to Fix: Remote Desktop: Another Connection is in Progress Error

Infopackets Reader Sal S. writes: " Dear Dennis, My company runs a network of computers. Some of the computers run Windows 10 with 64 GB of RAM and VMWare Workstation (which run virtual machines). I use Windows Remote Desktop (RDP) to manage these ... 'Windows 10 Servers' remotely. Recently I had to install Oracle VirtualBox on the main Windows 10 server, and now I cannot connect to it using RDP - I have to use TightVNC instead. When I try and connect using remote desktop (RDP), I get an error message: ' Your computer could not connect to another console session on the remote computer because you ... (view more)

Fri
15
Sep
Dennis Faas's picture

How to Fix: 'An app default was reset' Non-Stop Popup Notifications

Infopackets Reader Stephen B. writes: " Dear Dennis, I recently installed 'Ace Player HD' to play p2p video streaming. Everything was fine for a little while, but now Windows 10 keeps popping up every few seconds saying that ' An app default was ... reset . An app caused a problem with the default app setting for .3gp files, so it was reset to Moves ... (view more)

Thu
14
Sep
John Lister's picture

Windows 10 Gets Privacy Boost

Microsoft is to give Windows 10 users more details about exactly what an app is able to do on their computer. It's a similar security measure to that available on some mobile device apps. Until now, apps only usually have to get a Windows user's ... permission when they want to access location data, for example in a mapping tool. That's changing with the 2017 Fall Creators Update, the next major twice-yearly feature update for Windows 10. Microphone and Webcam Access Need Permission The change means apps will need the user's permission to access key hardware components on the computer such as a ... (view more)

Wed
13
Sep
John Lister's picture

Billions of Bluetooth Devices at Risk of Malware Infection

The majority of Bluetooth devices could be vulnerable to a malware attack. The attack, dubbed BlueBorne, can reportedly spread to devices without needing any action from the victim. The attack takes advantage of a bug in the Bluetooth technology ... itself rather than a specific operating system. At one point this summer an estimated 5.3 billion devices were at risk, running Windows, Android or Linux, as well as Apple devices running systems before the current iOS 10. Fixing the problem will require patches for specific devices and operating systems. Microsoft has patched the issue already, ... (view more)

Tue
12
Sep
John Lister's picture

Microsoft Ends Windows 10 Automatic Download Lawsuit

Microsoft has promised it won't download new Windows software to users without permission again. The promise staves off legal action in Germany, though is somewhat outdated with the changes to the way Windows is developed. The legal case followed ... the discovery in 2015 that Microsoft had automatically downloaded Windows 10 installation files to users regardless of whether they had shown any interest in upgrading to the new system. The idea was to make it quicker for people get up and running if they did upgrade, as well as spreading out the load of Windows download servers to avoid the ... (view more)

Mon
11
Sep
Dennis Faas's picture

How to Fix: Disable Facebook Notifications in Windows 7, 8, and 10

Infopackets Reader Steve C. writes: " Dear Dennis, I am running a Windows 10 PC, which I share with my daughter. Lately I have begun receiving Facebook notifications / popups on the lower right corner of my desktop. These notifications appear every ... few minutes and it is literally driving me insane. I cannot figure out how to shut this setting off. Searching Google for 'windows disable facebook popups' isn't of any help because I am getting different answers. One says to disable the Facebook app, another says it's a Facebook setting. I have no idea how to do either because I don't even use ... (view more)

Fri
08
Sep
Dennis Faas's picture

How to Fix: Malwarebytes MBAMService.exe High CPU Usage

Infopackets Reader Ramona A. writes: " Dear Dennis, Recently My Windows 7 laptop kept popping up with ' Windows has detected that your computer's performance is slow ' error messages. I disabled the color scheme to fix the issue (as recommended) but ... the popups kept coming every 3 minutes or so. I suspected I was infected with malware, so I downloaded Malwarebytes Antimalware and did a scan. MBAM found over 1,700 'threats' - one of them was a rootkit. I quarantined all the items, then rebooted and things are much better, however - now the 'mbamservice.exe' is constantly causing high CPU load ... (view more)

Thu
07
Sep
John Lister's picture

Red Sox Accused of Cheating with Apple Watch

The Boston Red Sox are accused of cheating by using an Apple Watch as part of a scheme to relay signals to a batsman. It's a rule-breaking use of technology for an otherwise legitimate tactic. The Red Sox, like most teams, were trying to find a way ... to give batters an advantage by knowing what type of pitch is coming. Normally a catcher - sometimes with the advice of a coach - will signal a suggested pitch to the pitcher via hand gestures. The player placements mean the batter can't see this signal. In principle it's legitimate for the batting team to spot these signals and make the batter ... (view more)

Wed
06
Sep
John Lister's picture

Court: Employer Right to Monitor Computer Use Has Limits

A European court says an employee shouldn't have been fired for sending private messages while at work. The European Court of Human Rights (ECHR) overturned a lower court decision and said the employee's right to privacy had been violated. However, ... the court said the verdict was largely about the specifics of the case and that it didn't constitute an absolute ban on monitoring staff computer use, or create a right to private Internet access while at work. The case involves Bogan Mihai Barbalescu, a Romanian man fired in 2007 after using Yahoo Messenger at work to send personal and intimate ... (view more)

Tue
05
Sep
John Lister's picture

Pacemakers 'Recalled' Amid Hacking Concerns

Around 465,000 pacemakers have been 'recalled' over hacking fears. However, the St Jude Medical brand devices will be patched with a software update rather than removed and replaced. The pacemakers are radio controlled to allow doctors to alter the ... specific rhythm they aim for when regulating a heart beat. This radio control means doctors can adjust to the patients changing needs without the need to remove the pacemaker for alterations. That's important as the surgery for such a removal is inherently risky. No Signs Of Hack Attacks While the precise details haven't been revealed for obvious ... (view more)

Fri
01
Sep
Dennis Faas's picture

How to Fix (Permanently): Hundreds of Cab_XXX Files in C:\Windows\Temp

Infopackets Reader Bob P. writes: " Dear Dennis, I am running Windows 10 and I have thousands of cab_xxx files in my c:\windows\temp directory. Many of the files are 135 megabytes each, while some are 0 bytes. They keep generating themselves ... throughout the day, and I can't seem to stop it! The problem is that I am almost running out of disk space. You've fixed my computer using remote desktop support before so I am more than willing to have you look at it again. Thanks! " My response: I connected with Bob using my remote desktop support service and found some very interesting things. ... (view more)

Thu
31
Aug
John Lister's picture

700 Million Email Accounts Hijacked by Spammers

More than 700 million email addresses and passwords have been leaked online. While many are bogus, enough appear to be genuine that security experts have advised users to change their email passwords. The collection of account details does not ... appear to have been used for identity theft or other fraud. Instead, the collection has been marketed as a way to send spam messages. The idea is that spammers can login to the compromised accounts in order to send their unsolicited emails. This effectively flies under the spam radar, as most spam comes from IP addresses without any reputation. In this ... (view more)

Wed
30
Aug
John Lister's picture

Uber Ditches Post-Ride User Tracking

Uber has ditched a policy that meant it could track a user's location for five minutes after the cab has dropped them off. The move could be related to a change in management. Until last November, users had the option to only give the 'ridesharing' ... app permission to access location data on their phone while they were actually using it. Following an update, users had to choose between giving permission for continuous tracking or having location details switched off completely. Customers Choose Between Privacy and Convenience The latter option meant that although the app would still work, users ... (view more)

Tue
29
Aug
John Lister's picture

Fake News Sites Banned from Facebook Ads

Facebook is to ban ads from sites that habitually share bogus 'news' stories. The ban will apply even if the ads themselves don't point to the false stories. It's no secret that Facebook is one of the biggest sources of traffic for news sites, both ... legitimate outlets and those which deliberately run tantalizing but misleading, or outright false stories. The latter sites thrive on people sharing the bogus stories on social media sites, thus bringing more visitor and bumping up ad revenue. However, some sites also buy Facebook advertising as a way to attract visitors who will then share the ... (view more)

Fri
25
Aug
Dennis Faas's picture

How to Fix: No Sound - High Definition Audio Driver (Code 10)

Infopackets Reader William C. writes: " Dear Dennis, I'm have a problem with my sound after the latest Windows Update in Windows 10 (version 15063.540). If I use System Restore to roll back the sysetm (which then uninstalls the update), my sound ... works perfectly fine. In my Device Manager I have: a 'High Definition Audio Device' with yellow exclamation point warning, and two 'Realtek High Definition Audio Device' with no warning. I have uninstalled and reinstalled the Realtek audio drivers to no avail - the sound will simply not work! My system is connected to a TV via HDMI cable. If I use ... (view more)

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