Tue
19
Jun
John Lister's picture

iPhones to Make 911 Calls More Effective

iPhones will now automatically share precise location details with 911 operators during emergency calls. It's part of an overhaul of the emergency phone system for the mobile age. The change will come in iOS12, the next edition of the Apple ... operating system, which will be released this fall. It means that by default the location is transmitted when the phone makes an emergency call. Apple says the data collected and shared in this process will only ever be used for emergencies. (Source: theverge.com ) Precise Location Uses Multiple Sources It builds on a 2015 Apple feature called Hybridized ... (view more)

Mon
18
Jun
Dennis Faas's picture

How to Prevent Ransomware in 2018 - 10 Steps

Infopackets Reader Steve G. writes: " Dear Dennis, I just read your article on How to Fix: Computer / Network Infected with Ransomware (10 Steps) and it was incredibly informative. I hope I never get infected with ransomware! That said, I have seen ... software products and services advertised online claiming they can prevent ransomware, but the information is often obscure. I feel like I am none the wiser. Even searching Google for ' how to prevent ransomware ' points to a very short article on Norton's website, which then links to Norton Antivirus. In your previous article, you said Norton didn ... (view more)

Thu
14
Jun
John Lister's picture

Folding Smartphone Screens Could Be Gamechanger

Samsung looks set to release a phone with a giant foldable screen. But rumors of the price are varying wildly. Reports suggest that the phone will fold out a little like a book. When open, the screen will be more than seven inches across, meaning it ... resembles a small tablet computer. When folded, the device will be the size of an ordinary smartphone and, although a little thicker than most phones, should fit easily in a pocket. The idea is that the design would dramatically change what's viable with a phone. For example, working on document editing would be much more bearable for the user. It ... (view more)

Wed
13
Jun
John Lister's picture

Consumer Group Claims Win10 Problems 'Widespread'

A consumer group is demanding compensation for users who've spent time and money fixing computer problems caused by Windows 10. It also wants updates and tech support to be improved. The call comes from "Which?", an independent organization in the ... United Kingdom that's similar to the US Consumer Reports group. It's brought up Windows 10 in the past: two years ago it revealed that more than 1,000 of its members had complained about the system. Now Which? says it's continuing to receive complaints and carried out a survey of members. It questioned more than 1,100 members who use ... (view more)

Tue
12
Jun
John Lister's picture

Microsoft Scales Back Tech Support for Windows 7, 8

Microsoft staff will no longer answer questions about Windows 7 and 8.1 in support forums. It's also keeping quiet about several other hardware and software products. The products concerned are already mostly into Microsoft's "extended support", ... rather than "mainstream support" periods. That means Microsoft is no longer adding new features to the software, handling warranty claims, or offering free support through online tools or phone lines. Instead, it merely issues patches for security problems and bugs. While Microsoft no longer offered direct help services for the ... (view more)

Mon
11
Jun
Dennis Faas's picture

How to Fix: Computer / Network Infected with Ransomware (10 Steps)

Infopackets Reader Robert S. writes: " Dear Dennis, I have a network of computers I use for accounting purposes. Suddenly, many of my desktop icons started appearing to have strange names, such as ... '1HjgN1BdTZE3OIqorcj2E5b6CXIE=gdFae89IWgo0RrVfPbCHt851oogccs.ssimpotashka[at]gmail.com'. When I try to open these files, Windows warns me the file may be malicious. When I look in my Documents folder, I see more files similarly named to the one I just mentioned. Some of my .PDF files won't even open. On the desktop there is a text document that says ' HOW TO DECRYPT YOUR FILES.TXT ' - when I open ... (view more)

Fri
08
Jun
Dennis Faas's picture

How to Fix: HP Laserjet 1200 Won't Recognize in Windows 10

Infopackets Reader Georges A. writes: " Dear Dennis, I have an old HP Laserjet 1200 series printer (from 2001). This printer has worked great over the years, however I can't seem to get my new Windows 10 PC to recognize the printer. If I look in ... Device Manager, the printer isn't under the correct heading - it shows up under 'usb device'. If I go to Control Panel -> Devices and Printers, I see the HP Laserjet 1200 series printer listed, but if I right click to try and print a test page, that option isn't available. Also when I try and print something from MS Word, the printer does not show ... (view more)

Thu
07
Jun
John Lister's picture

Google Facing Huge Competition Fine

Google could face a fine of billions of dollars over alleged anti-competitive behavior. It disputes the claims and says they don't take proper account of the role of Apple. The fine would come from the European Union, which oversees competition ... across 28 countries. It's expected to rule against Google in the biggest of three investigations into the company. All three investigations relate to a basic principle of EU competition law: it's generally OK for a company to dominate a market, and it's generally OK for a company to carry out anti-competitive behavior, but the combination of the two is ... (view more)

Wed
06
Jun
John Lister's picture

Driver Fined for Using Apple Watch

A Canadian woman has been fined for looking at an Apple smartwatch while at traffic lights. The court ruled it should be treated the same as checking a smartphone screen. Victoria Ambrose was fined $400 CAD (just over $300 USD) for breaking local ... laws on distracted driving. A police officer noticed that she failed to move when the lights turned green and was instead looking at her watch, only moving when the officer shone a light at the car. (Source: bbc.co.uk ) She did not dispute that report, but said that she looked at the watch solely to check the time. She said it may have looked as if ... (view more)

Tue
05
Jun
John Lister's picture

Browsers to Support Fingerprint Logins to Websites

Google's Chrome browser may soon support biometric logins to websites such as fingerprints. It follows on from Firefox becoming the first major browser to support biometric logins just a few weeks ago. Both browsers are supporting "WebAuthn," a web ... standard for authenticating logins without passwords. While it's a big step, it's only half the journey as the standard also has to be supported by the websites in question. (Source: digitaltrends.com ) The standard has been jointly developed by two key groups. The World Wide Web Consortium is the main body that develops standards for ... (view more)

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