Fri
27
Oct
Dennis Faas's picture

How to Fix: 'Avast cannot be installed (directory not empty)' Error

Infopackets Reader Jerry C. writes: " Dear Dennis, I took your advice on antivirus and tried to install Avast! using minimal settings, but the install fails with an error message ' Avast cannot be installed into the folder you entered (directory not ... empty) '. I have searched for the answer to this but no one seems to know the answer. Can you help? " My response: I asked Jerry if he would like me to connect to his machine using my remote desktop service and he agreed. I have not seen this error message before, and tried running the "Avast Uninstall Utility" to clean up any left-over remnants ... (view more)

Thu
26
Oct
John Lister's picture

Amazon Couriers Could Open Your Front Door for Delivery

Amazon wants customers to let couriers have an electronic key to get inside customer homes for deliveries. The Amazon Key program also appears to be a way to promote customers buying security cameras and smart locks. The Amazon Key feature is only ... available to customers in the Amazon Prime subscription program, which includes free home delivery and access to streaming video. They'll also need a compatible camera and smart lock, with Amazon bundling the two devices together for $250 including installation. The smart lock technology can be added to an existing standard deadbolt, meaning a ... (view more)

Wed
25
Oct
John Lister's picture

New Gmail Tools Easily Merge Data with Other Apps

Gmail users can now add third-party tools to merge email messages with other programs - without the need to manually load a specific app, then copy and paste data. The idea is similar to using browser extensions on a web browser, but will likely ... raise privacy and security concerns. Google already has its own tools that connect Gmail with other services. For example, users who receive a message confirming a flight booking or restaurant reservation can often add the relevant information to their Google Calendar tool with a single click. The Google Translate tool is also built in to Gmail. Now ... (view more)

Tue
24
Oct
John Lister's picture

Cheap Apple Watch - If You Exercise

A life insurance company is offering the Apple watch for just $25 to customers. The catch is that they will have to meet health goals as tracked by the watch to be eligible for the discount. The smart watch connects wirelessly to an iPhone and has ... two main uses (besides telling the time): displaying information so that users don't have to retrieve their phone, and tracking activity for fitness apps. Normally the latest model costs at least $329, so the offer from John Hancock insurance is a significant discount. It's only eligible for people who take out life insurance and sign up for ... (view more)

Mon
23
Oct
Dennis Faas's picture

How to Fix: Make Windows 10 Stop Flashing on Sound

Infopackets Reader Steve T. writes: " Dear Dennis, I am using a Windows 10 PC. This past weekend, my grandchild made some changes to my PC and now every time there is sound, the screen flashes. I have searched and searched how to fix this but I am ... cannot seem to find a solution. Can you tell me how I can make windows 10 stop flashing on sound? " My response: I have not heard of this issue before but suspected it may have something to do with the "Ease of Access" mechanism which has been built into Windows as far back as Windows XP. According to Microsoft, Ease of Access "helps make your PC ... (view more)

Fri
20
Oct
Dennis Faas's picture

How to Fix: Attach, Rebuild RAID 5 after Failed Disk (Dell PERC S100, S300)

Infopackets Reader Harlen W. writes: " Dear Dennis, I own a Dell PowerEdge T110 server, which runs Windows Server 2008 R2 Foundation and is equipped with a Dell Perc 300 RAID card . We have 3 x 250 GB hard drives in RAID 5 format attached to the ... Perc 300 RAID card. According to the Dell OpenManage Server Administrator (which we use to manage the RAID via the browser), the 'Alert' log file is reporting ' Device failed: Physical Disk 0:1 Controller 0, Connector 0 '. I would like to hire you to help me fix this problem, including testing the failed hard drive . If it passes, I want to put it ... (view more)

Thu
19
Oct
John Lister's picture

Toronto Bayfront to Become 'Smart City' using Google Tech

Google's sister company is to build a mini-city in Toronto that includes a range of technologies built into the infrastructure. It's designed partly to help locals and partly as a test bed for new technology. The 68-acre project on the Lake Toronto ... waterfront is led by Sidewalk Labs - a spin-off company that's owned by Google's parent company Alphabet. It's a partnership with the city and won't involve Google owning any land or acting as a landlord, though Google will move its Canadian headquarters to the area. It'll be part of a wider regeneration project covering 800 acres. Free Public WiFi ... (view more)

Wed
18
Oct
John Lister's picture

Windows 10 Fall Creators Update Imminent

The latest major update to Windows 10 starts rolling out to the general public this week. Some of the most useful changes will be behind the scenes, but there will be the first hints in a longer-term program to revamp the way the system looks on ... screen. The "Fall Creators Update" is the latest of the twice-yearly major Windows 10 updates that add new features. That's in contrast to the more frequent updates that fix performance and security problems. As usual, it's been available to people in Microsoft's testing programs before this roll out. Windows 10 Fall Creators Update will be a ... (view more)

Tue
17
Oct
John Lister's picture

New Wi-Fi Crack can Intercept Your Data: What You Need to Know

One of the key security protections in WiFi has a serious vulnerability, a researcher has revealed. The exploit has to do with the protocol "WPA2" - currently considered the most secure protocol commonly used on WiFi routers and hotspots. Here's ... what you need to know about the WPA2 exploit. What's the problem and what does it affect? Security researcher Mathy Vanhoef has published a demonstration for what he's called "KRACKs," short for key reinstallation attacks. That's a way of exploiting a weakness in WPA2 (WiFi Protected Access II), the security system that is most ... (view more)

Mon
16
Oct
Dennis Faas's picture

How to Fix: Touchpad Scroll Not Working in Windows 7, 8 and 10

Infopackets Ready Sally G. writes: " Dear Dennis, I just bought a new Windows 10 laptop and the touchpad scroll does not appear to be working. On my old Vista laptop, I had a scroll bar on the touchpad (on the far right), but the new Windows 10 ... laptop doesn't have this feature. Normally when I open a PDF file I need to zoom in and out. I would do this on the old laptop by pressing CTRL on my keyboard and using the scroll bar on the touchpad. On this laptop, I am at a complete loss. Can you tell me how I can fix my touchpad scroll? " My response: Each laptop manufacturer has their own way of ... (view more)

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