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Infopackets Refund Guarantee

> Are you thinking about making a purchase?

Purchasing online our site with a Check, PayPal, or Credit Card is safe and secure!

> About Check Purchases

Check purchases are made through our purchase ordering program online the web site.

Simply choose the publications you're interested in purchasing, enter your name and email address, calculate the total, and an order number will be given to you. Send a certified check / money order with your order number, and your information will be redeemed from our database.


		All publications purchased online the infopackets web site are covered by an unconditional 60-day money-back guarantee.

> About: Credit Card and PayPal purchases

Our sophisticated credit card ordering system is totally secure in every possible respect. Your card and personal details are absolutely safe because our online Secure Order Forms and PayPal utilize 128-bit standardized SSL encryption.

> Never purchased online before?

Because this web site is designed specifically for new and intermediate computer users, we've made the entire process as easy as humanly possible.

You can't order accidentally and you won't place your order unless you're ready to do so! You confirm each step along the way. And of course, you're completely covered by our 60-day unconditional money-back guarantee if you're not absolutely delighted with your purchase!

> How to obtain a refund

Simply contact Dennis within 60 days of your purchase. All you need to show is your proof-of-purchase order number.

> Refund Policy Terms and Conditions

For purchases with less than 3 items: each item refunded is subject to a $7.00 processing fee. For purchases with more than 3 items: each item refunded is subject to a $10.00 processing fee.

This policy is subject to change without notice.

Last Update: March, 2003

Wishing you the best,

Dennis Faas, infopackets editor
Computer 411 | infopackets.com
http://www.infopackets.com