antivirus

Fri
31
Mar
Dennis Faas's picture

Explained: Top 15 Ways to Keep Your PC Secure in 2017 (and Beyond)

Infopackets Reader 'Rebecca' writes: " Dear Dennis, I recently purchased a tablet with Windows 10 and I have Windows Defender running. My question is whether I need to install any other protection to stop people (hackers) from being able to steal my ... bank details, etc. My dad was recently a victim of this but I don't know how to protect myself. How can I keep my PC secure in 2017? Thank you in advance! " My response: I have been asked this question no less than 100 times in the last 16 years I've been writing articles online - but the truth of the matter is that the answer changes slightly as ... (view more)

Mon
20
Mar
Dennis Faas's picture

Explained: Do I need a Third Party Firewall?

Continuing on with last week's article, David L. writes: " Thanks for your help in identifying the culprit that was causing random Blue Screens of Death ( BAD_POOL_CALLER ) on both mine and my wife's system. Question: I have been using ZoneAlarm for ... many years and it has been good to me. If I decide to stick with the Windows Firewall per your recommendation - what happens if hackers find an exploit in the Windows Firewall that allows them into my system? Yes, ZoneAlarm has caused my Blue Screens of Death (BSOD) and it costs money upfront (versus the Windows Firewall which is free) - but why ... (view more)

Mon
28
Nov
Dennis Faas's picture

How to Fix: Disable Avast 'Software Updater' Notifications

Infopackets Reader Peter F. writes: " Dear Dennis, Thanks so much for your newsletter. I've been a long time subscriber (about 10 years now) and enjoy reading your Windows tips. I took your advice some time ago regarding antivirus software, and have ... been using Avast antivirus (free) ever since. I have never had an issue with it - except for today when Avast popped up with an 'Avast Software Updater' notification in the bottom right hand corner near the clock. I have never seen this notification before. When I clicked on it, Avast opened up with a new window with the title 'Software Updater' ... (view more)

Fri
18
Nov
Dennis Faas's picture

Explained: Do I need Antivirus for my Smartphone?

Infopackets Reader Mike B. writes: " Dear Dennis, I just read John Lister's article on ' 700M Android Phones Contain Chinese Spyware ', and I have a related question. I've just bought myself a Windows 10 phone (Lumia 640 XLT LTE). I like it, but am ... unsure what I need to do, if anything, about antivirus / malware protection. I'm a bit paranoid about this stuff and keep my home PC up to date and protected, and backed up. I read in a number of places that it's not necessary to have antivirus / anti-malware software on the Windows Phone. Is this true, or do I need some form of malware protection ... (view more)

Thu
02
Jun
John Lister's picture

Bloatware from 5 Major PC Firms 'A Security Risk'

A security firm says that laptops from five major PC manufacturers have inherent security flaws which make the systems open to attack the very first time they are used. The problem deals with the automatic update tools installed by the manufacturer. ... Duo Labs explored the pre-installed manufacturer software on laptops from Acer, Asus, Dell, HP and Lenovo. In total, they found 12 vulnerabilities which they described as being ridiculously simple to exploit. (Source: duo.com ) The software is what's officially known as Original Equipment Manufacturer (OEM) software, but commonly referred to ... (view more)

Wed
09
Dec
John Lister's picture

New 'Bootkit' Malware Sidesteps Security Software

A newly-identified piece of malware has achieved arguably the ultimate goal of cybercriminals. "Nemesis" is able to infect a Windows computer before the operating system is loaded. The malware is a particularly nasty form of a rootkit . That's ... software which is able to inappropriately access some of the core components of a computer (both hardware and software), often disguising its actions. A rootkit is a serious problem because it's often completely undetectable, which means that it can easily override antivirus software to carry out malicious tasks. In this case, the Nemesis ... (view more)

Fri
09
Oct
Dennis Faas's picture

How to Fix: Blank Compatibility Report (Windows Repair / Install)

Infopackets Reader Jan G. writes: " Dear Dennis, Thank you so much for your article on How to Fix: Windows Update Using an In-Place Upgrade . I have the dreaded 80070490 windows update error and can't seem to get past it. That said, I tried to do an ... in-place Windows Repair (as per your guide) but am having another problem. As Windows is getting ready to reinstall, the Windows Compatibility Report is blank, and won't let me proceed with the repair. I have tried doing a repair install on another machine and it works fine. Any ideas as to why the Compatibility Report window is blank and how I ... (view more)

Fri
21
Aug
Dennis Faas's picture

How Does Windows Defender Stack Up in Windows 10?

How Does Windows Defender Stack Up in Windows 10? Infopackets Reader Lisa K. writes: " Dear Dennis, I read with interest your article entitled: ' How to Fix: Windows 10 Antivirus Missing, Not Compatible '. After upgrading to Windows 10, my antivirus ... also went missing. So my question is: how does Windows Defender stack up against popular antivirus or antimalware programs? Should I continue to use Windows Defender or should I reinstall my antivirus program? " My response: This is often simply a question of choice, but your computer hardware may also dictate what is most suitable. In my opinion ... (view more)

Thu
13
Aug
Dennis Faas's picture

How to Fix: Windows 10 Antivirus Missing, Not Compatible

Infopackets Reader Paula H. writes: " Dear Dennis, I recently installed Windows 10 and looked in my tray bar and found that my antivirus has gone missing. Previous to the Windows 10 upgrade, I was using Windows 7 with Avast! antivirus (free). When I ... go to the Start Menu and type in 'avast', it doesn't come up with anything. I also don't see it in my Start menu when I click through my programs, either. Is my system unprotected? How can I get my antivirus working with Windows 10? " My response: You are not the only person to ask this question, and the problem is not limited to Avast! antivirus ... (view more)

Mon
03
Aug
Dennis Faas's picture

How to Fix: Windows 10 Upgrade Failed Error C1900208

Infopackets Reader Paul S. writes: " Dear Dennis, I tried to install Windows 10, but it failed with error code C1900208 (I did it through the 'get windows 10' app). I tried again a few times, and it still gives me error C1900208, 'Installation ... Status: failed'. I checked my Windows Update history for error C1900208, and see that it failed 3 times in a row. I have no idea why this is happening but I'd really like to upgrade to Windows 10. I have Norton 360 and I read that antivirus may be conflicting with the Windows 10 install. Any ideas? " My response: From what I've read online, the Windows ... (view more)

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