blue screen

Wed
23
Dec
John Lister's picture

New Win10 Patch Causes Blue Screen of Death

A Windows 10 update causing problems is no surprise, but the two latest glitches will be familiar to long-time users. Both can lead to the dreaded "Blue Screen of Death," indicating a significant problem. The first problem affects users who run the ... built-in CHKDSK utility, which scans hard drives to look for errors. It appears that running "chkdsk /f" via command line (after the new KB4592438 patch has been applied) can cause the file system to corrupt, which then might result in Windows not able to boot at all. Microsoft says a fix has already been rolled out through an automatic ... (view more)

Wed
27
May
John Lister's picture

Win10 KB4556799 Breaks Internet, Audio; Blue Screens

Continuing what's almost become a tradition, the latest Windows 10 update has brought a string of reported problems. Microsoft says it is unclear how widespread many of them are, but has confirmed some users can no longer get online. The ... confirmation comes on Microsoft's support page for the update, which has the reference number KB4556799. The Internet connectivity problem is with users who have a wireless wide area network (WWAN) LTE modem. Specifically: anyone that uses mobile broadband for Internet might be affected. To make things worse, Microsoft says the notification area on the ... (view more)

Fri
02
Feb
Dennis Faas's picture

How to Fix: Windows Stuck in a Reboot Loop (Windows 8 and 10)

Infopackets Reader Stuart G. writes: " Dear Dennis, I recently upgraded from Windows 7 to Windows 10 and everything was fine for a few days - then all the sudden Windows 10 got stuck in a reboot loop. The error message is VIDEO DXGKRNL FATAL ERROR . ... The error is displayed on a blue screen for a few seconds, then the computer reboots and does the same thing ad infinitum. I have researched VIDEO DXGKRNL FATAL ERROR on Google and came across websites that suggest doing a malware scan or 'sfc /scannow' to fix corrupt operating system files, or downloading a utility to repair drivers but I can't ... (view more)

Fri
17
Mar
Dennis Faas's picture

How to Fix: BAD_POOL_CALLER Blue Screen of Death

Infopackets Reader David L. writes: " Dear Dennis, I have a VERY perplexing problem! My wife and I are trying to publish a book online a website (CreateSpace.com) - unfortunately, both her system and my system are crashing with blue screens of death ... (BSOD) error: BAD_POOL_CALLER. I am using Mozilla Firefox on my machine, and she is using Edge. I've called Microsoft and talked to their support for over 4 hours but they were unable to help - and in fact, my system is operating even worse than before! You've done work for me in the past and I need to have you connect to my system and tell me ... (view more)

Tue
25
Oct
John Lister's picture

Microsoft Warns: Fake Blue Screen of Death with 1-800 Number is a Scam

Microsoft has warned that scammers are trying to trick users with a fake "Blue Screen of Death" error message. The idea is to fool users into calling a bogus 1-800 tech support hotline. The Blue Screen of Death is an unofficial name given to a ... particular type of error message which appears when a Windows computer suffers a serious malfunction. In most cases, once the screen appears the only option is to reboot the computer, usually by switching it off with a physical power button or by resetting the machine with a reset button (if it is available). The idea of the screen is to give ... (view more)

Tue
05
Jul
John Lister's picture

Windows 10 Upgrade Nag Gets One More Push

Microsoft is giving Windows 10 one last push before the free upgrade offer ends on July 29 for Windows 7 and 8 users. It comes through a full-screen pop-up message that could well irritate those who have chosen to give the new system a miss. The new ... message will appear for some, but not all users who have yet to upgrade. It takes up the full screen and is white text on a blue background. That's a curious choice, as that color scheme is traditionally associated with the Blue Screen of Death , particularly in full-screen use. (Source: theverge.com ) Upgrade Message Includes Apology The ... (view more)

Wed
13
Apr
John Lister's picture

Windows Blue Screen of Death to Get Revamp

Microsoft is to make the dreaded "Blue Screen of Death" (BSOD) a little less likely to leave people feeling helpless. Users may be able to hold a smartphone up to the screen and get a link to an explanation of the problem. The screen appears when ... Windows encounters a serious problem that causes it to completely crash. When this happens, a blue screen with a cryptic error message is displayed, and sometimes the system will reboot automatically. For the most part, a blue screen involves an incompatibility or fault between Windows and software or a hardware device. At the moment, the ... (view more)

Thu
02
Oct
Dennis Faas's picture

Computer Keeps Powering Off, Unstable, Intermittent?

Infopackets Reader 'rbruner' writes: " Dear Dennis, I have an older, but still viable Systemax XP computer that was upgraded to Windows 7 . The problem is that the unit powers down within a few minutes of powering on. I have already replaced the ... motherboard and power supply , kept the CPU (an AMD 4400+, circa Q4 2008). When I boot into safe mode, the unit is operational, but but if I boot up Windows 7 normally or insert a Ubuntu Linux Live CD, my PC will crash. Should I try another CPU? " My response: Based on what you're telling me, the issue might be hardware-related, ... (view more)

Mon
18
Aug
Brandon Dimmel's picture

MS Admits Latest Patch Tuesday Can Cripple PCs

It appears Microsoft's August Patch Tuesday, which began rolling out last week, didn't quite go according to plan. In fact, the firm was recently forced to pull several updates after reports indicated that some users were experiencing severe system ... errors. This month's Patch Tuesday security updates addressed a total of 37 vulnerabilities in Microsoft Windows, Internet Explorer, and Microsoft Office. Within days, it became apparent there was a problem; users reported that after the updates were downloaded and installed, they received the infamous Blue Screen of Death (BSOD), which ... (view more)

Tue
15
Oct
Dennis Faas's picture

Apple's iPhone 5S Suffers 'Blue Screen of Death'

Thought the dreaded "Blue Screen of Death" (BSoD) only affected Windows computers? Not quite. According to reports, Apple's newest version of the iPhone, the iPhone 5S , can also suffer BSoD. The Blue Screen of Death is an error screen that appears ... after a system crash. On Windows-based computers the BSoD appears when a system encounters an error from which it cannot recover. In most cases, the only way to reclaim control of the system is to initiate a hard reboot. That often results in the loss of any unsaved data and a whole lot of cursing by the user. No Single Explanation for iPhone ... (view more)

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