computer

Wed
20
Jun
John Lister's picture

IBM Computer Beats Debating Champion

An IBM computer has out-argued a debating champion according to an audience vote. It did so despite not having an Internet connection to look up facts during the debate. The demonstration wasn't designed to test how much the computer "knew," but ... rather it's ability to form arguments, listen to an opponent's case, and then respond to it. The computer system, dubbed "Project Debater", took on Noa Ovadia, who was crowned national debating champion in Israel in 2016. The pair debated two topics: whether to have more publicly funded exploration of space and whether to put more money into ... (view more)

Wed
13
Jun
John Lister's picture

Consumer Group Claims Win10 Problems 'Widespread'

A consumer group is demanding compensation for users who've spent time and money fixing computer problems caused by Windows 10. It also wants updates and tech support to be improved. The call comes from "Which?", an independent organization in the ... United Kingdom that's similar to the US Consumer Reports group. It's brought up Windows 10 in the past: two years ago it revealed that more than 1,000 of its members had complained about the system. Now Which? says it's continuing to receive complaints and carried out a survey of members. It questioned more than 1,100 members who use ... (view more)

Fri
27
Apr
Dennis Faas's picture

Scammed by Informatico Experts? Here's What to Do

Have you been scammed by Informatico Experts, Inc for a fake PC support contract? You're not the only one. Infopackets Reader 'Ulrica' writes: " Dear Dennis, I have been in contact with Informatico Experts Inc ( Live PC Experts ) since last November ... and have paid them a grand total of almost $12,000 (up until recently). They claimed my PC has been hacked and have installed Firewalls and Antivirus service over the last few months. They keep calling me all the time and want to gain access to my computer. They told me my computer was being used to commit crimes and that I needed to get it fixed ... (view more)

Thu
26
Apr
John Lister's picture

Man Jailed for Copying Windows Restore Disks

A man behind an scheme to sell Windows restore disks for 25 cents will pay a $50,000 fine and spend 15 months in prison. Eric Lundgren offered the disks as part of his e-waste recycling business. Lundgren originally operated a perfectly legitimate ... business; at the time, he lived in China and bought cheap computer components. He'd then ship the components to the US where they'd be used to repair computers. One major selling point of the business was that people could use their computers longer and even upgrade certain components, rather than sending them to a landfill. In 2012 Lundgren added a ... (view more)

Wed
11
Apr
John Lister's picture

New Ransomware Demand: Play Video Game, Not Cash

A newly unleashed ransomware attack doesn't force victims to pay money to regain access to files. Instead, it demands they play a video game. It's not clear yet what the point of the attack is, though it's most likely the work of a prankster who ... wants to test their skills at creating and distributing ransomware without doing any permanent harm. Ransomware is a form of malware that encrypts files on a computer and normally only unlocks them if the victim pays a fee. In most cases every file on the computer is encrypted, meaning that victims are locked out of their systems and unable to access ... (view more)

Fri
06
Apr
Dennis Faas's picture

How to Fix: Windows 10 1709 Won't Install

Infopackets Reader Jose B. writes: " Dear Dennis, For the past few months, my PC has tried to upgrade to Windows 10 version 1709, but each time it fails to install. Whenever I use my computer I receive a pop up message on my desktop stating that ' ... Your device needs the latest security updates . Microsoft can't install important security updates on your PC until you install the most current version of Windows 10.' When I look at my Windows Update history, it says the upgrade to version 1709 failed (repeatedly) . When I manually check for updates, it says: ' Your device is at risk because it's ... (view more)

Mon
26
Feb
Dennis Faas's picture

Explained: Windows 10 Upgrade: is Recovery Drive Upgraded as well?

Infopackets Reader 'Mbi Ent' writes: " Dear Dennis, After upgrading from Windows 8.1 to Windows 10 on the C drive, I still have a partition which is viewable under 'This PC' and is labeled as the 'Recovery' partition (also known as 'the D drive'). ... As far as I understand, the D Drive contains the vendor's recovery data for my Windows 8.1 which was originally installed on my system. What I would like to know is if the recovery partition has also been upgraded to Windows 10, or if it still contains Windows 8.1 recovery data? If it is the latter, could I just delete the recovery drive? " My ... (view more)

Thu
08
Feb
John Lister's picture

Latest Tech Support Scam Freezes Web Browser

Scammers have found a new trick that "locks up" a user's browser in an attempt to panic them into paying a bogus fee. Fortunately there's a simple way to get around the problem. The technique is the latest variant on a well-established scam in which ... compromised websites show bogus error messages claiming the computer has been infected with a virus. The user is encouraged to call a "tech support hotline," (usually in India) then tricked into making a credit card payment to the scammers to supposedly fix the problem. In some cases, scammers demand remote access to the computer and ... (view more)

Fri
19
Jan
Dennis Faas's picture

How to Fix: 'This site can't be reached. The connection was reset.' Error

Infopackets Reader 'Emmy-Lou' writes: " Dear Dennis, I am having trouble accessing eBay. The error message I get is: 'This site can't be reached. The connection was reset.' Other times, it is 'This site can't be reached. eBay unexpectedly closed the ... connection'. On the page with the error message, it says to: 'Try: Checking the connection, checking the proxy and the firewall, and Running Windows Network Diagnostics'. The official error message is ERR_CONNECTION_RESET (but sometimes it is ERR_CONNECTION_CLOSED ). Can you help? " My response: Troubleshooting this error message can be rather ... (view more)

Mon
08
Jan
Dennis Faas's picture

Can Malware (Spectre, Meltdown) Spy After Reboot?

In regard to last week's article on the Spectre and Meltdown CPU exploits, which affects 100% of all computers made since 1995, user 'rep' had the following question to ask: " Dear Dennis, [Being that this is a hardware exploit], am I right in ... thinking that any passwords, etc, which are stored in the CPU's memory are lost when the computer is shut down? If so, could I simply shut off the computer and reload it every time I want to use Internet banking and would that keep me safe from these exploits? " My response: I posted my original response in the comments section of Friday's article, but ... (view more)

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