computer

Thu
24
Nov
John Lister's picture

Report: Earphones Could Be Hijacked By Hackers

Security researchers say hackers could turn people's headphones into a microphone for surreptitious remote listening. However, the method has enough limitations that it shouldn't be a major concern for most users. The method, shown off by ... researchers at Ben Guiron University in Israel, takes advantage of a very simple element of engineering. That is that the process by which a microphone turns speech into an electronic signal is effectively the same as that by which earphones turn a speaker into sound, just with the process reversed. According to the researchers, that's a security ... (view more)

Fri
11
Nov
Dennis Faas's picture

How to Fix: Remove Drive Letters from File Explorer

Infopackets Reader John D. writes: " Dear Dennis, I just upgraded to Windows 10 recently. When I click on File Explorer by the Start menu (which brings up This PC or "My Computer" in previous editions of Windows), I now see C and D drive and now a ... drive E which appears to be empty - it is only about 1 gigabyte large. I don't know where this drive came from but I have no use for it and would prefer not to see it. Is there any way to remove this drive letter in file explorer? " My response: Some manufactures will assign partitions on the hard drive for Windows or BIOS recovery or some other ... (view more)

Fri
28
Oct
Dennis Faas's picture

Explained: How and Why Windows Goes Corrupt

I've been repairing computers now for over 23 years and for the last few years, I began offering my computer repair service online . One of the most popular repairs I do today is to fix Windows Update; sometimes, however, Windows Update is too far ... corrupt that it requires a complete reinstall of Windows in order to fix the issue. The same can be said in other situations where Windows is too far corrupt that it cannot be repaired even by someone with as much experience as I have . Based on this, users ask me "Why is my Windows corrupt?" and "How can this have happened?" I thought I'd write an ... (view more)

Tue
25
Oct
John Lister's picture

Microsoft Warns: Fake Blue Screen of Death with 1-800 Number is a Scam

Microsoft has warned that scammers are trying to trick users with a fake "Blue Screen of Death" error message. The idea is to fool users into calling a bogus 1-800 tech support hotline. The Blue Screen of Death is an unofficial name given to a ... particular type of error message which appears when a Windows computer suffers a serious malfunction. In most cases, once the screen appears the only option is to reboot the computer, usually by switching it off with a physical power button or by resetting the machine with a reset button (if it is available). The idea of the screen is to give ... (view more)

Fri
14
Oct
Dennis Faas's picture

How to Fix: Firefox Forget Username / Remove Autocomplete

Infopackets Bill P. writes: " Dear Dennis, I am using Windows 10 and Firefox. Recently I went to sign onto my banking website and entered in the wrong user name during the sign on. A few days later I went to sign onto the bank again and it seems ... that Firefox saved the incorrect user name to that field (note - I am not using the Firefox password manager to fill my fields, I am doing it manually). Normally when I visit my bank website, I enter in a few characters for my user name and then Firefox usually presents me with the correct user name as part of the field - sort of the same autocomplete ... (view more)

Mon
10
Oct
Dennis Faas's picture

How to Fix: Windows 10 Drive Letters Missing in Explorer

Infopackets Reader Barb J. writes: " Dear Dennis, I just upgraded to Windows 10. When I click on 'This PC' from the Start menu, my drive letters are missing from Windows explorer. Previously, I was using Windows 7, and when I clicked on My Computer ... it would show the C drive (my hard drive), and D, E, and F drive which are memory card slots. Why are my drive letters missing from explorer in Windows 10? Is this a feature I can change? " My response: Sometimes when you do a major upgrade from one operating system to another, settings from the previous operating system get misconstrued and weird ... (view more)

Fri
07
Oct
Dennis Faas's picture

How to Fix: Disable Airplane Mode in Windows 10

How to Fix: Disable Airplane Mode in Windows 10 Infopackets Reader Eric H. writes: " Dear Dennis, When I used my computer last night (after returning home from work), I was immediately told that there was no Internet connection - none of my web ... browsers would work. I tried to reset my router by unplugging it, waiting a few seconds, and plugging it back in, but that did not help. With that said, I did notice that when I moved the mouse over the network icon in the system tray bar, a dialogue box says I have Airplane Mode turned on. I should mention this is a desktop PC. I managed to go to the ... (view more)

Thu
06
Oct
John Lister's picture

Is a Chromebook Right for You?

With smartphones and tablets gaining extreme popularity thanks to low-cost production and ever-increasing CPU speeds, many users are looking at alternatives to Windows when it comes to being able to compute on the go. One system in particular is the ... ChromeBook (laptop) which is based on Google's Chrome operating system. Many major manufacturers produce Chromebooks, including Acer, ASUS, Dell, HP, Lenovo and Samsung. As of September 2016 there were at least three dozen Chromebook models on the market. What is Chrome OS? Chrome OS is a somewhat similar, but separate operating system to Android ... (view more)

Tue
04
Oct
John Lister's picture

8 Tools that can Help Keep Your PC Secure

At Infopackets we're often asked to recommend security software and tools or give our opinion on specific products. While every product has its pros and cons, as the old saying goes, the proof of the pudding is in the eating. With that in mind, I ... thought I'd run down the actual tools I use in my day to day life rather than when we're testing out products. That means trying to find the balance of staying protected without taking up too much time and attention or computing resources. Permanent My main anti-virus software is Microsoft Security Essentials on Windows 7. It's ... (view more)

Mon
19
Sep
Dennis Faas's picture

How to Fix: Laptop Black Screen, Windows Won't Boot

Infopackets Reader Elijah N. writes: " Dear Dennis, I have an HP laptop with Windows 10. Yesterday the laptop was working perfectly fine, but this morning I tried to turn it on and all I get is a black screen. The power light turns on, and the ... screen appears to be on (the screen backlight is on), but the screen is black and it won't boot into Windows 10. Nothing happens. What can I do to get my laptop working? " My response: This is a fairly common issue, and is either a hardware problem or a Windows boot problem. Some possibilities include: the laptop motherboard or display may have died, or ... (view more)

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