computer

Thu
11
Aug
Dennis Faas's picture

Remove Smitfraud.c Trojan (0028.C0011E36 VXD)?

Infopackets Reader 'Faskia' writes: " Dear Dennis, One of my PCs is now failing to connect to the Internet, and is showing a Security Warning screen on a Blue Screen of Death (BSOD). The blue background reads, 'A fatal error in IE has occured at ... 0028.C0011E36 in VXD VMM(01)+00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c.' Would you please give me some simple steps to remove Smitfraud from my PC? " My response: The problem is that your computer has been infected with Spyware. According to the F-Secure web site, Trojan-Spy.HTML.Smithfraud.c is a phishing scam where "a ... (view more)

Tue
26
Jul
Dennis Faas's picture

Transfer files between Laptops?

Infopackets Reader Aimee P. writes: " Dear Dennis, I would like to transfer some photos from my work laptop to my personal laptop. What is the easiest way to do this? Is there some cord I can buy that can connect the two laptops which will enable me ... to transfer the photos quickly? The work laptop is a Toshiba Satellite Pro Pentium 4 on Windows XP. My personal laptop is an old Compaq on Windows 2000. Any advice is appreciated! " My response: There are a number of ways you can transfer your photos [or any other file type, for that matter] from one laptop to another. My answer is in no ... (view more)

Thu
21
Jul
Dennis Faas's picture

SysTweak Advanced System Optimizer v2 Review

Synopsis: Looking for a way to optimize Windows without a lot of technical know-how? Look no further! Advanced System Optimizer v2 (ASO) is the most comprehensive system-tweaking utility ever created! ASO includes more than 30 tools for ... supercharging your PC's performance, plus more than 200 tweaks for customizing Windows and improving its performance! New features in version 2 include a Spyware detective, an email checker, icon manager, an ultra-fast emailer, and a comprehensive backup tool for Outlook and for files and folders. You can back up the registry and restore it if it's damaged by ... (view more)

Fri
15
Jul
Dennis Faas's picture

Registry Mechanic vs. WinOptimizer Platinum: which is better?

Infopackets Reader B.R. Hudgens writes: " Dear Dennis, I just read your article regarding the Registry Mechanic v4 release, as well as the article on WinOptimizer Platinum Suite . I have not yet tried either of these utilities on my system, but plan ... to do so very shortly because my PC has become very sluggish. I was wondering if you would give your opinion on the comparison of Registry Mechanic to WinOptimizer Platinum? I'm a bit confused because your article on WinOptimizer states that it cleans the System Registry (as does Registry Mechanic). And, both programs, as far as I understand ... (view more)

Tue
28
Jun
Dennis Faas's picture

Temporary Internet Files: safe to delete?

Infopackets Reader Phyllis R. writes: " Dear Dennis, I have just completed a 'disk cleanup' on my computer. When the disk cleanup finished, it said I could free up more space on my C drive if I deleted my Temporary Internet Files. Is this a safe ... procedure, and do you recommend it? Every once in a while I clean out my Temporary Internet Files and web site history, but was curious of your opinion. Thanks for any help you can provide. " My response: Before answering that question, it's important to understand the role of Temporary Internet Files before you go and delete them ;-). In ... (view more)

Wed
08
Jun
Dennis Faas's picture

Can't download pictures to PC: missing digital camera software and cable?

Infopackets Reader Karen S. writes: " Dear Dennis, I ordered a new computer, digital camera (Kodak: model CX7530), and an Easy Print and Share printer from Dell a little while ago. I've recently had some time off work, and had a technician come over ... and set everything up for me. To my dismay, the technician told me that I am missing the digital camera software, power cable, and transfer cable (so I can transfer my photos to the computer). I called Dell for assistance, but they were unable to help me because I waited too long after my order to place a complaint; I was, however, able to ... (view more)

Fri
03
Jun
Dennis Faas's picture

Remove Scratches from CD or DVD compact disc?, Part 2

Since asking Infopackets Readers for their opinion on the best solution for Removing Scratches from CD or DVD compact disc, I have received a land-slide of great suggestions and insight. So far, the consensus has been that many users have ... successfully reported using ordinary house-hold cleaners, such as wood polishers (Pledge), Brasso (a metal polisher), and toothpaste (an abrasive tooth polisher) for small surface scratches. For deep scratches, by far the best recommendation I've received is to take the disc to a local DVD video or CD music rental store and have them repair it. These stores ... (view more)

Tue
24
May
Dennis Faas's picture

Watch downloaded movies on DVD player?

Infopackets Reader Barbara B. writes: " Hi Dennis, Again, thanks for all of your hard work on your great newsletter, which is so much help for so many people. Now, my husband has a question regarding playback of downloaded DVD videos, movies, etc. ... He can download and burn these videos and can play them back on the computer. However, the problem is that we cannot play the movies on our DVD equipment (hooked up to your family television set). What is involved in this? Is there some kind of solution? Thanks so much for any assistance you might be able to give us. " My response: The ... (view more)

Sat
30
Apr
Dennis Faas's picture

MemOptimizer Review

Synopsis: Is your PC becoming increasingly slow and unstable? MemOptimizer monitors your system in the background and frees resources when these are required. The result is that your programs will run faster and be more stable than ever before! ... MemOptimizer: Screenshots Click to view: Page 1 | Page 2 | Page 3 | Page 4 | Page 5. MemOptimizer: Why Optimal Memory equals Better Computing Almost all software programs contain "memory leaks". Over time, memory leaks cause less and less memory to be available on your PC, resulting in slow system performance, slow web browsing, slow startup speed, ... (view more)

Tue
26
Apr
Dennis Faas's picture

Video Display Distorted after Reinstalling Windows XP?

Gazette Reader 'Stacy97' writes: " Dear Dennis, Recently, I had to reinstall Windows XP. Ever since then, I am having a problem with my display: the font size is much too large. On some pages that are displayed, the sentences all run together ... because the words are too large. Also, the contrast is horrible and pictures are fuzzy. I've tried changing my screen resolution, but I only have the ability to use 640x480 resolution and 4 colors maximum. Can you help? " My response: If your resolution and color slide bar are locked, it's because your video card driver has not been installed properly ( ... (view more)

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