connection

Fri
31
Aug
Dennis Faas's picture

Explained: VPN vs Proxy; What's the Difference?

Infopackets Reader Bill K. writes: " Dear Dennis, Thanks for your excellent and concise explanations regarding VPNs (virtual private networks). I read with interest the latest article, ' Difference Between VPN Server and VPN (Service) ' and also ' ... Do I need a VPN? Are VPNs Safe for Online Banking? '. I was wondering if you could explain the difference between a VPN vs Proxy ? Which one is better? Can I use a Proxy with bit torrent or browsing the web anonymously? " My response: In this case, the term "proxy" refers to a "proxy server", which is a special use server online the Internet that is ... (view more)

Fri
19
Jan
Dennis Faas's picture

How to Fix: 'This site can't be reached. The connection was reset.' Error

Infopackets Reader 'Emmy-Lou' writes: " Dear Dennis, I am having trouble accessing eBay. The error message I get is: 'This site can't be reached. The connection was reset.' Other times, it is 'This site can't be reached. eBay unexpectedly closed the ... connection'. On the page with the error message, it says to: 'Try: Checking the connection, checking the proxy and the firewall, and Running Windows Network Diagnostics'. The official error message is ERR_CONNECTION_RESET (but sometimes it is ERR_CONNECTION_CLOSED ). Can you help? " My response: Troubleshooting this error message can be rather ... (view more)

Mon
18
Sep
Dennis Faas's picture

How to Fix: Remote Desktop: Another Connection is in Progress Error

Infopackets Reader Sal S. writes: " Dear Dennis, My company runs a network of computers. Some of the computers run Windows 10 with 64 GB of RAM and VMWare Workstation (which run virtual machines). I use Windows Remote Desktop (RDP) to manage these ... 'Windows 10 Servers' remotely. Recently I had to install Oracle VirtualBox on the main Windows 10 server, and now I cannot connect to it using RDP - I have to use TightVNC instead. When I try and connect using remote desktop (RDP), I get an error message: ' Your computer could not connect to another console session on the remote computer because you ... (view more)

Mon
27
Feb
Dennis Faas's picture

How to Fix: Firefox 'This connection is untrusted' (appears Randomly)

Infopackets Reader Gord F. writes: " Dear Dennis, I have a very vexing issue. For the last few weeks, Firefox randomly produces a ' This connection is untrusted ' message whenever I try to sign out of my Outlook email account (outlook.live.com), or ... when I visit other secure websites. It seems to work one minute, then it won't work the next. If I shut down and restart the computer the 'This connection is untrusted' error disappears, only to pop up again the next time I visit a secure website at some point in the day. When I see a 'This connection is untrusted' message, I've clicked the ' ... (view more)

Fri
17
Feb
Dennis Faas's picture

How to Fix: Remote Desktop Missing (settings via System Properties)

Infopackets Reader Sam R. writes: " Dear Dennis, The other day I wanted to connect to my wife's PC using Remote Desktop, but the Remote Desktop settings are missing. I've right clicked 'This PC', then selected Properties, then clicked on the 'Remote ... Desktop' link, but all I see is an option for 'Remote assistance' - there is no option for 'Remote Desktop' as there is on my machine. She is running Windows 10 Home. What gives? " My response: Unfortunately, there is no way to manage the Remote Desktop service using Windows Home versions; you need the "Pro" version of Windows to be able to use ... (view more)

Fri
25
Mar
Dennis Faas's picture

Explained: Do I need a VPN? Are VPNs Safe for Online Banking?

Infopackets Reader Janie T. writes: " Dear Dennis, I wanted to know if I should use a VPN (virtual private network) to connect to my bank website. A service I came across called saferweb.com claims that they will encrypt my connection, but I don't ... know if they can be trusted or not. What do you think? PS: I love your daily infopackets letters - they are very informative. " My response: This is a good question. When visiting saferweb.com I noted the following statements on their site: "Safer Web gives you an extra layer of security against Internet hackers. By hiding your IP, we keep your ... (view more)

Wed
25
Nov
John Lister's picture

Dell Ships PCs With Massive Security Risk

Dell has confirmed it shipped computers with a major built-in security flaw. The unintentional move could expose users to a significant risk of hackers accessing their personal data. The issue at hand deals with an exploit in the secure sockets ... layer (SSL). Specifically, Dell has inadvertently shipped PCs and laptops with both a trusted root certificate and key, when only the trusted certificate should have been allowed. The idea behind the mishap was to help identify Dell computers when they were connected to Dell's online support service. In this case, the computer's model number could be ... (view more)

Tue
27
Oct
John Lister's picture

Apple Sued Over Wi-Fi Assist Feature

An iPhone feature Apple said could help make Internet use faster has led to a proposed class-action lawsuit. The claimants say Apple's decision to switch "WiFi Assist" on by default left them with unexpected cellphone service bills. The idea of the ... feature, introduced with iOS9 (the latest edition of the iPhone operating system) was to solve the problems that come when an iPhone has problems connecting to a WiFi connection, especially if the signal is low. Because most phones are always set to prefer WiFi connections over cellular data when possible, this can lead to the ... (view more)

Wed
07
Oct
John Lister's picture

Facebook Alters News Feed Depending on Your Connection

Facebook is to tweak the way it selects and displays content in user news feeds. The idea is to make life easier for users on slow, inconsistent, or wireless Internet connections. Part of the changes affect how the content will be shown; for ... example, users on a slow connection will see more text-based content such as status updates, rather than showing more videos. There will also be a change affecting how media content is downloaded as a priority. Facebook has already switched to an image format known as Progressive JPEG that displays low quality images first, then gradually downloads into a ... (view more)

Fri
27
Feb
Dennis Faas's picture

Web Pages Load Slow, but I have Fast Internet. Why?

Infopackets Reader Paul H. writes: " Dear Dennis, I recently upgraded my Internet connection speed through my Internet Service Provider, and I now have 60MB broadband service. As I expected, I have really fast downloads and web pages load lightening ... fast. However, some websites are considerably slower than I would expect, even slower than before the upgrade. Any ideas why that might be? " My Response: There are many reasons why some pages don't load as fast as others, even if you upgraded your broadband. The most important point to understand is that even though you have a fast ... (view more)

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