damage

Wed
02
Dec
John Lister's picture

Apple Fined $12M Over Water Resistance Claim

Apple has been fined the equivalent of $12 million USD over "aggressive and misleading" claims about the water resistance of iPhones. An Italian regulator said its advertising wasn't clear enough and that a disclaimer tricked clients. The fine of 10 ... million Euros came from Italy's Competition and Market Authority which regulates consumer issues. It took issue with two ways Apple promotes and disclaims the water resistance. (Source: reuters.com ) The first issue was with the way Apple marketed eight iPhone models as being water resistant up to a certain depth (between one and four meters ... (view more)

Mon
14
Feb
Dennis Faas's picture

Apple Relaxes Water Damage Policy on iPods

Apple appears to have loosened a policy that previously exempted iPods from warranty cover if they showed signs of water damage. But it's unclear if the change will apply to more expensive devices. iPod Hardware Contains Liquid Sensors Although it's ... a clearly-stated part of Apple's user guides and conditions of sale that the company disclaims any responsibility for damage caused by liquid, most people do not realize that doesn't simply apply to cases where the damage is very visible. Instead, all the company's portable devices have a tiny liquid contact indicator: in the iPod it's at the ... (view more)

Mon
23
Nov
Dennis Faas's picture

Apple Refuses To Fix Smokers' Computers

If you run over your computer with a monster truck, stick dynamite in the USB slot or attach it to a Slinky and roll it down the stairway, you can reasonably expect to lose any warranty or cover care you have on it. But now there's another rash ... activity that can leave you out of pocket if a fault develops: smoking. The Consumerist website, run by the same group behind Consumer Reports magazine, says two readers have found Apple refused to fix computers because they were smokers. Both had purchased the extended warranty Applecare package. In one case, the problems with the machine were blamed ... (view more)

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