email

Fri
25
Dec
Dennis Faas's picture

How to Fix: Cannot Attach Files to Reply in Outlook 2016

Infopackets Reader Steven B. writes: " Dear Dennis, I have a small issue, and hope you have some insight. I am using Outlook 2016; when I respond to an email, I can no longer attach a file to my email reply. This seems to have happened all the ... sudden, whereas previously it worked without any problems. I have tried to drag and drop a file into the email, and have also clicked on the Attach File icon (paper clip) button without any luck. The strange thing is that this issue only affects my email replies - but not when I compose a new email. I have searched online the Internet but can't find ... (view more)

Fri
18
Dec
Dennis Faas's picture

How to: Reset Windows 10 Password

Infopackets Reader Gale S. writes: " Dear Dennis, I just purchased a brand new Windows 10 laptop, and created a new Microsoft Account when I first logged in. The problem is however, I forgot my Microsoft Account password! Now I can't get back into ... Windows 10 because my password isn't working! I don't know what to do. Can you help? " My response: There are two ways you can reset your Windows 10 email password; one involves resetting your email password by phone (if enabled), or by computer. The other involves converting your resetting the password using a password reset trick using a USB or ... (view more)

Tue
21
Jul
John Lister's picture

Symantec: Spam Rate Falls to a 12-Year Low

According to security firm Symantec, the proportion of spam emails has fallen to their lowest levels in 12 years. It's the first time since 2003 that the majority of emails are not spam. While the figures are compiled from a variety of sources, the ... main source comes from customers using Symantec security products containing some form of email filtering. That could mean the report is slightly distorted towards those who find spam especially problematic, and thus overstate their level of spam. Overall, Symantec estimates that 49.7 percent of email messages contain spam. This covers all email ... (view more)

Fri
22
May
Dennis Faas's picture

How to Fix: 'Operation Canceled Due to Restrictions' Error

Infopackets Reader Terry W. writes: " Dear Dennis, Whenever I click on a link via email, I get an error stating that 'This operation has been canceled due to restrictions in effect on this computer.' I don't understand why I receive this error ... message, as my user account has administrator access and I am the only one that uses this computer. Any ideas why this is happening? " My response: Admittedly, I have never heard of this error message before. The next day Terry emailed me with a follow-up, stating that he found a solution and provided me with a link. The page he directed me to, however ... (view more)

Fri
01
May
Dennis Faas's picture

How do I Change my IP Address (IP Banned)?

Infopackets Reader Elaine Y. writes: " Dear Dennis, How can I change my IP address? I ask because every now and again I try and email my friend (with a yahoo email address), but Thunderbird keeps telling me that my IP address is being blocked and ... can't send my email. Any ideas why I'm being blocked? Better yet, any idea on how I can change my IP address so I'm not blocked? " My response: This is a good question and the situation (at least for me) comes up often enough, so it's worth explaining. Also, I couldn't seem to find a single article on the Internet that explains how this happens (at ... (view more)

Mon
20
Apr
Dennis Faas's picture

CryptoPrevent Review: Does it Prevent CryptoLocker?

Infopackets Reader Tina M. writes: " Dear Dennis, Regarding CryptoLocker , can you tell me if the software program CryptoPrevent can actually remove CryptoLocker and other ransomware infections? In other words, does CryptoPrevent actually work? Or ... is there a better way to prevent and remove CryptoLocker if I get infected? " My response: Similar to antivirus, CryptoPrevent is software that helps to prevent CryptoLocker and similar ransomware infections. It does not remove the infection if you become infected. If you do become infected, the only 100% fail safe way to undo the damage ... (view more)

Thu
18
Dec
Brandon Dimmel's picture

TorrentLocker Ransomware Spreading Fast: Report

A new report from security firm ESET finds that the TorrentLocker ransomware scam has now encrypted an estimated 285 million files. Unfortunately, ESET security experts don't see the rate of infections dropping off any time soon. A TorrentLocker ... infection, like other ransomware schemes (such as CryptoWall or CryptoLocker ), usually takes place when a victim downloads a malicious file. Although the name TorrentLocker might suggest infections come through the way of torrents (a file typically used for file sharing), it does not; in fact, most TorrentLocker infections come through email. ... (view more)

Tue
16
Dec
Brandon Dimmel's picture

Study: Checking Email in Spurts Reduces Stress

How often do you check your email each day? A new study suggests that consulting your inbox more than three times a day could significantly increase your stress levels. The study, which comes from researchers at the University of British Columbia, ... involved asking 124 adults to restrict their inbox-checking to just three times a day for a one-week period. Once that week was over, study participants were allowed to check their email as much as they liked. Less Email, Less Stress, Study Suggests Throughout the process participants were asked to fill out daily 10-minute questionnaires about their ... (view more)

Tue
09
Dec
Brandon Dimmel's picture

Shop Online? Watch out for Fake Email Order Scam

A new report suggests that hackers are using fake email orders with malicious links to fool victims into installing malware onto their machines. Security experts are therefore warning all Internet shoppers to take extra care when opening their ... emails this holiday season. According to Brian Krebs, a former Washington Post writer who covers cyber crime, the problem is becoming more and more prevalent. "If you receive an email this holiday season asking you to 'confirm' an online e-commerce order or package shipment, please resist the urge to click the included link or attachment, ... (view more)

Wed
12
Nov
John Lister's picture

Is it Spam? MS Outlook Receives 'Bacon' Email Filter

Microsoft has launched a new tool for MS Outlook designed to make it easier to deal with email overload. It will be available for business users at first, but could later be rolled out for home users. The feature will be available as part of Office ... 365 for business: that's the online edition of the Office suite, which is automatically updated when Microsoft adds new features or makes changes. The name of the feature comes from the problem Microsoft is trying to tackle: Clutter. That's meant to describe the category of emails that are from legitimate senders, but which you don't ... (view more)

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