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Wed
03
Aug
John Lister's picture

Android Devices Get Hack Attempt Alerts On-Screen

Users of Android smartphones and tablets will soon get an instant warning when somebody attempts to log in to their Google account. The notification comes as an on-screen message, rather than by email. The new feature is designed to enhance ... two-factor authentication. That's an optional feature which means that if somebody tries to sign in to a Google account on another device, they will have to wait for a security code to be sent via email, text message or through a dedicated app so that they can continue to login to the account. If no code or the improper code is entered, then the ... (view more)

Wed
23
Mar
John Lister's picture

Email Security Likely to Get Boost

Some of the biggest tech firms have joined together to call for new standards that could make emails more secure. The proposals have gone to the Internet Engineering Task Force, which develops voluntary but widely used technical standards for the ... Internet. These days around 30 percent of Internet traffic from North American users is encrypted, meaning that if somebody intercepts it on route, they'll struggle to be able to read it. That figure is expected to jump to 60 percent this year, though that's largely a quirk caused by a change in policy by Netflix. In any case, it's now ... (view more)

Thu
18
Feb
John Lister's picture

Outlook Web Email Gets Overhaul

Microsoft has started rolling out a revamped Outlook.com, its email web portal. The service now includes a variety of tools, including some from other companies, designed to make email easier and more productive. Outlook.com takes Microsoft's ... existing email software and turns it into a web service, meaning that you can get your messages by visiting a website in a browser rather than the traditional (if now seen as outdated) method of using a separate application. Filtering And Searching Improved Among the key features is "Clutter." It's Microsoft's take on a filter for ... (view more)

Mon
25
Jan
Dennis Faas's picture

How to Fix: Disable Hotmail Automatic Login

Infopackets Reader Joe M. writes: " Dear Dennis, I am running Windows 10. When I go to Hotmail (Live.com) to login and view my emails, I am automatically logged into my account. I would much rather be able to log into my Live email account manually, ... but I don't see an option for this. How can I disable the Hotmail automatic login? Other people use the computer and I do not want them gaining easy access to my email account. I'd rather I had to sign in every time. Thanks for any help you can provide. " My response: With the release of Windows 10 last year, Microsoft has integrated many of its ... (view more)

Fri
25
Dec
Dennis Faas's picture

How to Fix: Cannot Attach Files to Reply in Outlook 2016

Infopackets Reader Steven B. writes: " Dear Dennis, I have a small issue, and hope you have some insight. I am using Outlook 2016; when I respond to an email, I can no longer attach a file to my email reply. This seems to have happened all the ... sudden, whereas previously it worked without any problems. I have tried to drag and drop a file into the email, and have also clicked on the Attach File icon (paper clip) button without any luck. The strange thing is that this issue only affects my email replies - but not when I compose a new email. I have searched online the Internet but can't find ... (view more)

Fri
18
Dec
Dennis Faas's picture

How to: Reset Windows 10 Password

Infopackets Reader Gale S. writes: " Dear Dennis, I just purchased a brand new Windows 10 laptop, and created a new Microsoft Account when I first logged in. The problem is however, I forgot my Microsoft Account password! Now I can't get back into ... Windows 10 because my password isn't working! I don't know what to do. Can you help? " My response: There are two ways you can reset your Windows 10 email password; one involves resetting your email password by phone (if enabled), or by computer. The other involves converting your resetting the password using a password reset trick using a USB or ... (view more)

Tue
21
Jul
John Lister's picture

Symantec: Spam Rate Falls to a 12-Year Low

According to security firm Symantec, the proportion of spam emails has fallen to their lowest levels in 12 years. It's the first time since 2003 that the majority of emails are not spam. While the figures are compiled from a variety of sources, the ... main source comes from customers using Symantec security products containing some form of email filtering. That could mean the report is slightly distorted towards those who find spam especially problematic, and thus overstate their level of spam. Overall, Symantec estimates that 49.7 percent of email messages contain spam. This covers all email ... (view more)

Fri
22
May
Dennis Faas's picture

How to Fix: 'Operation Canceled Due to Restrictions' Error

Infopackets Reader Terry W. writes: " Dear Dennis, Whenever I click on a link via email, I get an error stating that 'This operation has been canceled due to restrictions in effect on this computer.' I don't understand why I receive this error ... message, as my user account has administrator access and I am the only one that uses this computer. Any ideas why this is happening? " My response: Admittedly, I have never heard of this error message before. The next day Terry emailed me with a follow-up, stating that he found a solution and provided me with a link. The page he directed me to, however ... (view more)

Fri
01
May
Dennis Faas's picture

How do I Change my IP Address (IP Banned)?

Infopackets Reader Elaine Y. writes: " Dear Dennis, How can I change my IP address? I ask because every now and again I try and email my friend (with a yahoo email address), but Thunderbird keeps telling me that my IP address is being blocked and ... can't send my email. Any ideas why I'm being blocked? Better yet, any idea on how I can change my IP address so I'm not blocked? " My response: This is a good question and the situation (at least for me) comes up often enough, so it's worth explaining. Also, I couldn't seem to find a single article on the Internet that explains how this happens (at ... (view more)

Mon
20
Apr
Dennis Faas's picture

CryptoPrevent Review: Does it Prevent CryptoLocker?

Infopackets Reader Tina M. writes: " Dear Dennis, Regarding CryptoLocker , can you tell me if the software program CryptoPrevent can actually remove CryptoLocker and other ransomware infections? In other words, does CryptoPrevent actually work? Or ... is there a better way to prevent and remove CryptoLocker if I get infected? " My response: Similar to antivirus, CryptoPrevent is software that helps to prevent CryptoLocker and similar ransomware infections. It does not remove the infection if you become infected. If you do become infected, the only 100% fail safe way to undo the damage ... (view more)

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