error

Fri
07
Jul
Dennis Faas's picture

How to Fix: Outlook Cannot Send or Receive Emails

Infopackets Reader Felix S. writes: " Dear Dennis, I recently upgraded from Windows 7 to Windows 10, and now my Outlook won't send or receive email. Every time I try and check for email, I get a 'Cannot send or receive 8004010F' error. I've searched ... the Microsoft website on how to fix this issue but the instructions are absolutely horrible and did not solve my problem. I was wondering if you can help me fix the 'cannot send or receive' error 8004010F? I am willing to pay for your help! Much appreciated! " My response: I asked Felix if he would like me to connect to his system using my remote ... (view more)

Fri
07
Apr
Dennis Faas's picture

How to Fix: Malwarebytes 'Unable to connect to service' Error

Infopackets Reader Rachel P. writes: " Dear Dennis, As per your recommendation, I have installed Malwarebytes Antimalware Free on my system and I do a full system scan every 30 days or so. Today I tried to launch Malwarebytes Antimalware Free ... ("MBAM") and it gives me an error, stating that it is 'Unable to start' and 'Unable to connect to service' , with an option to click 'OK' and nothing else. I don't know how to fix this. Can you please help? " My response: I have run across this issue a few times with my clients, but resolving it is not always the same. I asked Rachel if she would like me ... (view more)

Fri
16
Sep
Dennis Faas's picture

How to Fix: File or Folder in Use (and Can't be Deleted)

Infopackets Shelly R. writes: " Dear Dennis, Every once in a while, when I try and delete a folder on my network share, Windows tells me that 'This action can't be completed because the folder or file in it is open in another program'. I click the ... 'Try again' button multiple times but that rarely ever works. Can you please tell me why this keeps happening and what I can do to delete the file / folder? " My response: The reason why you receive the 'File in use' error (or 'Folder in use' error) is exactly that - the file or folder is in use by some other program, however, Windows isn't saying ... (view more)

Mon
13
Jun
Dennis Faas's picture

How to Fix: SD Card Error 0x8007045D When Copying Files

Infopackets Reader William O. writes: " Dear Dennis, I have a Samsung smartphone with a 16 GB SD card, which I use to store all my pictures and videos. I have taken the SD card out of my smartphone and placed it into an SD card reader, so I can copy ... files over to my computer. I get about 13% through the transfer and then I get an error message that says: 'Error 0x8007045D: the request could not be performed because of an I/O device error.' I then have the option to skip the current file; when I click that, the transfer resumes, but then it says it will take over 1 day to complete the transfer ... (view more)

Wed
13
Apr
John Lister's picture

Windows Blue Screen of Death to Get Revamp

Microsoft is to make the dreaded "Blue Screen of Death" (BSOD) a little less likely to leave people feeling helpless. Users may be able to hold a smartphone up to the screen and get a link to an explanation of the problem. The screen appears when ... Windows encounters a serious problem that causes it to completely crash. When this happens, a blue screen with a cryptic error message is displayed, and sometimes the system will reboot automatically. For the most part, a blue screen involves an incompatibility or fault between Windows and software or a hardware device. At the moment, the ... (view more)

Mon
07
Dec
Dennis Faas's picture

How to Fix: KB3122947 Failed to Install (Error 80070643)

Infopackets Reader Nigel S. writes: " Dear Dennis, Today my Windows 10 computer rebooted to finish installing updates, but then I received an error message that update KB3122947 'failed to install', with an error 0x80070643 - whatever that means. I ... clicked on the More Info link that didn't help me fix the problem. Can you help? " My response: Based on what I've read online, update KB3122947 has failed to install for many people - in fact, it failed to install on one of my systems. There is, however, a workaround and it involves using the administrative command line. Unfortunately the ... (view more)

Fri
23
Oct
Dennis Faas's picture

How to Fix: 'BOOTMGR is Missing' when Cloning HD to SSD

Infopackets Reader Pam C. writes: " Dear Dennis, I recently purchased an SSD (solid state hard drive) and wish to transfer my existing copy of Windows (from a standard hard drive) onto the SSD. I used Acronis True Image to clone the hard drive to ... SSD, but when I try and boot from the SSD, I receive the error message that 'BOOTMGR is Missing'. I have also tried creating an archive backup of the original hard drive and then restored that to the SSD, but I have the same problem. How can I fix the 'BOOTMGR is Missing' error? " My response: This is a very common problem ... (view more)

Mon
03
Aug
Dennis Faas's picture

How to Fix: Windows 10 Upgrade Failed Error C1900208

Infopackets Reader Paul S. writes: " Dear Dennis, I tried to install Windows 10, but it failed with error code C1900208 (I did it through the 'get windows 10' app). I tried again a few times, and it still gives me error C1900208, 'Installation ... Status: failed'. I checked my Windows Update history for error C1900208, and see that it failed 3 times in a row. I have no idea why this is happening but I'd really like to upgrade to Windows 10. I have Norton 360 and I read that antivirus may be conflicting with the Windows 10 install. Any ideas? " My response: From what I've read online, the Windows ... (view more)

Fri
05
Jun
Dennis Faas's picture

How to Fix: Windows Update Won't Update

Infopackets Reader Sam G. writes: " Dear Dennis, My Windows Update won't update. It happened when I upgraded to Windows 8.1; I had over 100 updates to download. I managed to download most of them but there were a few that failed. Windows Update says ... the error code is 8007045B on the failed updates . I did a search for 8007045B in Google but the information is conflicting, confusing, and for the most part all the articles I've read go around in a loop. I also came across an article on PC World which says to do revert my restore point - but that didn't work, either. Apparently ... (view more)

Thu
13
Jun
Dennis Faas's picture

Been Hacked? Human, System Errors Probably to Blame

There's a tendency to blame hackers for security breaches resulting in critical data being compromised. However, a new study finds that, in many cases, human negligence and system problems are also to blame. Recently, security firm Symantec and the ... Ponemon Institute carried out a study investigating the causes of serious data breaches. The findings were quite astounding: in more than one in three cases human error or negligence was to blame for a hack. Another 29 per cent of breaches were the result of system malfunctions. Human Error, System Fails to Blame for Data Breaches This means that, ... (view more)

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