pcnetworkexperts.com

Mon
08
Apr
Dennis Faas's picture

Scammed by Smart PC Experts? Here's What to Do

Infopackets Reader Bill H. writes: " Dear Dennis, I was on Amazon.com and suddenly a warning message appeared, stating that my PC was infected with a virus and to call 1-866-666-1917 to fix the problem. There was no way to close the window. I called ... the number and spoke to a fellow at Smart PC Experts ( smartpcexperts.com ), who had a very thick Indian accent . They convinced me that my PC was infected with the Zeus Trojan and it needed to be fixed. I allowed them remote access to my machine and they installed some software. After that, they demanded $499 as payment for their services. I was ... (view more)

Fri
01
Feb
Dennis Faas's picture

Scammed by PC / Web Network Experts? Here's What to Do

Infopackets Reader Sally S. writes: " Dear Dennis, Last week I was using the web browser and suddenly I received an alert that my PC needed to be updated, and told me to call 855-558-9222 855-500-0395 to fix the problem. I called the number and ... spoke to someone with an Indian accent . They connected to my PC and installed a firewall and some other programs. They told me it would cost $199 to fix it, or I could pay $350 as an 'upgrade' for a tech support contract (which I did). I am still receiving pop up advertisements on my machine and it appears that I am no better off than when I started. ... (view more)

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