remove

Thu
11
Aug
Dennis Faas's picture

Remove Smitfraudc Trojan 0028 C0011e36 Vxd

Infopackets Reader 'Faskia' writes: " Dear Dennis, One of my PCs is now failing to connect to the Internet, and is showing a Security Warning screen on a Blue Screen of Death (BSOD). The blue background reads, 'A fatal error in IE has occured at ... 0028.C0011E36 in VXD VMM(01)+00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c.' Would you please give me some simple steps to remove Smitfraud from my PC? " My response: The problem is that your computer has been infected with Spyware. According to the F-Secure web site, Trojan-Spy.HTML.Smithfraud.c is a phishing scam where "a ... (view more)

Thu
11
Aug
Dennis Faas's picture

Remove Smitfraud.c Trojan (0028.C0011E36 VXD)?

Infopackets Reader 'Faskia' writes: " Dear Dennis, One of my PCs is now failing to connect to the Internet, and is showing a Security Warning screen on a Blue Screen of Death (BSOD). The blue background reads, 'A fatal error in IE has occured at ... 0028.C0011E36 in VXD VMM(01)+00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c.' Would you please give me some simple steps to remove Smitfraud from my PC? " My response: The problem is that your computer has been infected with Spyware. According to the F-Secure web site, Trojan-Spy.HTML.Smithfraud.c is a phishing scam where "a ... (view more)

Fri
03
Jun
Dennis Faas's picture

'Marzerui', and 'Remove Toolbar Buddy'

Marzerui When you open your start menu and it fills your whole screen, you look for something on your desktop only to find you have to wade through 300 icons and you have a quick launch that is fast becoming as bad as your desktop, you know you need ... a better working environment. Essentially, what this program does is lets you take all the poop that is scattered throughout your computer and group it all neatly in one place. Commonly accessed programs, games, folders and even websites can be grouped into custom groups! http://www.marzerium.com/MarZer/MarZerUI/ Remove Toolbar Buddy Remove ... (view more)

Mon
02
May
Dennis Faas's picture

Is it safe to Remove Files in the Windows Temp folder?

Infopackets Reader 'P.S. Liew' writes: " Dear Dennis, Over the years, my 'temp' folder in Windows [located at c:\windows\temp] has gathered quite a substantial amount of temporary, space-eating files as well as Internet browser history items such as ... cookies, cache and the like. I am contemplating whether or not I should delete these files in order to reclaim hard disk space, but prior to doing so, I would like to get some pointers from you as to which selection of files in this folder is safe to delete. Am I wrong to assume that it is safe to completely delete all files in c:\windows\ ... (view more)

Thu
17
Mar
Dennis Faas's picture

Spyware won't remove and keeps coming back!

Infopackets Reader Jim L. writes: " Dear Dennis, Please Help! I have apparently acquired some kind of virus (or Spyware) on my computer. I scanned my computer using AdAware and Spy Sweeper in hopes of resolving the issue; AdAware (downloaded the ... latest 'free' version) refuses to delete or quarantine any of the detected programs, and eventually locks up -- preventing me from even closing it down. Spy Sweeper continuously pops up a window telling me if I want to remove the detected Spyware, even after I click on 'remove'. One of the filenames is iekw32.exe, and another one was ipna.exe. It ... (view more)

Thu
02
Sep
Dennis Faas's picture

Backdoor Agentb and Isearch Nightmare

This feature article is a step away from our normal discussions, as I am currently out of town visiting a friend in Toronto, Ontario for the next few days. RE: My encounter with the Backdoor.Agent.B Trojan I arrived at Frank's place in Toronto this ... past Sunday, and was unable to access the Internet until Wednesday. Unfortunately, Frank's computer was host to 35 virus-infected files, 7 Spyware variants, 4 Trojans, and 2 Internet worms (including MyDoom and SoBig) -- and he didn't even know it. I spent much of Monday and Tuesday "undoing" the damage caused by the malware. I have to ... (view more)

Thu
02
Sep
Dennis Faas's picture

Backdoor.Agent.B and iSearch nightmare

This feature article is a step away from our normal discussions, as I am currently out of town visiting a friend in Toronto, Ontario for the next few days. RE: My encounter with the Backdoor.Agent.B Trojan I arrived at Frank's place in Toronto this ... past Sunday, and was unable to access the Internet until Wednesday. Unfortunately, Frank's computer was host to 35 virus-infected files, 7 Spyware variants, 4 Trojans, and 2 Internet worms (including MyDoom and SoBig) -- and he didn't even know it. I spent much of Monday and Tuesday "undoing" the damage caused by the malware. I have to ... (view more)

Thu
02
Sep
Dennis Faas's picture

Remove programs from my Startup?

Infopackets Reader Doug D. writes: " Dear Dennis, I get a lot out of your newsletter, and hope you can help me. I recently read that I can control the number of programs that 'autostart' themselves when I start my computer, thereby speeding up my ... boot time dramatically. I've used the built-in Microsoft utility for editing Startup programs, called MSConfig, but there are so many things listed, I don't know what is legitimate and what is not. Some programs that are listed in my Startup have been uninstalled and no longer exist on my computer -- but the names still appears on this startup ... (view more)

Tue
25
May
Dennis Faas's picture

How to remove any Spyware / Adware Toolbar

Infopackets Reader 'SweetImage' writes: " Dennis is there any way to get rid of the Mirar toolbar once and for all? I have searched sites where I have found loads of people having the same problem. I have used at least 8 different Adware-blocking ... programs to remove the toolbar from my system, but none of them can get rid of this rotten thing! Mirar support has not answered my emails and I am going absolutely crazy trying to remove it from my system. I cannot use the Windows System Restore because it won't allow me to roll back (except for today's date) -- and furthermore, Dell can't help ... (view more)

Tue
23
Mar
Dennis Faas's picture

Uninstall Matcli vendor support?

Infopackets Readers Sid M. writes: " An icon with the word 'Matcli' appears on my task bar at every boot up. As soon as I open a program, Matcli goes away. I did a little research on Matcli and found that it is an acronym which stands for Motive ... Chorus Command Line Interface. The purpose of Matcli is to gather information about your system's identity like your name, email address, city, state, etc, and all of this gets written to a log file. One of the sites I visited told me that in order to remove Matcli, I need to 'uninstall HP instant support'. Unfortunately, I don't have any HP ... (view more)

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