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Thu
02
Sep
Dennis Faas's picture

Remove programs from my Startup?

Infopackets Reader Doug D. writes: " Dear Dennis, I get a lot out of your newsletter, and hope you can help me. I recently read that I can control the number of programs that 'autostart' themselves when I start my computer, thereby speeding up my ... boot time dramatically. I've used the built-in Microsoft utility for editing Startup programs, called MSConfig, but there are so many things listed, I don't know what is legitimate and what is not. Some programs that are listed in my Startup have been uninstalled and no longer exist on my computer -- but the names still appears on this startup ... (view more)

Tue
25
May
Dennis Faas's picture

How to remove any Spyware / Adware Toolbar

Infopackets Reader 'SweetImage' writes: " Dennis is there any way to get rid of the Mirar toolbar once and for all? I have searched sites where I have found loads of people having the same problem. I have used at least 8 different Adware-blocking ... programs to remove the toolbar from my system, but none of them can get rid of this rotten thing! Mirar support has not answered my emails and I am going absolutely crazy trying to remove it from my system. I cannot use the Windows System Restore because it won't allow me to roll back (except for today's date) -- and furthermore, Dell can't help ... (view more)

Tue
23
Mar
Dennis Faas's picture

Uninstall Matcli vendor support?

Infopackets Readers Sid M. writes: " An icon with the word 'Matcli' appears on my task bar at every boot up. As soon as I open a program, Matcli goes away. I did a little research on Matcli and found that it is an acronym which stands for Motive ... Chorus Command Line Interface. The purpose of Matcli is to gather information about your system's identity like your name, email address, city, state, etc, and all of this gets written to a log file. One of the sites I visited told me that in order to remove Matcli, I need to 'uninstall HP instant support'. Unfortunately, I don't have any HP ... (view more)

Tue
16
Mar
Dennis Faas's picture

Can't remove / uninstall MyWebSearch?, Part 2

Last week, Infopackets Reader Cospul warned me of a problem he had with a browser enhancement, called MyWebSearch: " I downloaded and installed [the browser plug-in] only to find out that it hijacked my Internet Explorer ... Whatever [web site I ... visit, MyWebSearch either displays their site or an error message]. ... I emailed the Mywebsearch [support many times], but they have not [provided any useful technical advice]. I even hired a certified Microsoft technician to fix the problem -- but after a week, all they could tell me was that Mywebsearch acts like a virus (no kidding!). I can't ... (view more)

Sat
13
Mar
Dennis Faas's picture

Can't remove / uninstall MyWebSearch?

Infopackets Reader "Cospul" writes: " Dennis, please warn all your subscribers to avoid the browser plug-in called 'MyWebSearch'! I downloaded and installed the said browser enhancement, only to find out that it hijacked my Microsoft Internet ... Explorer every time I went on the Internet! Whatever web page or site that I go to, MyWebSearch either displays the Mywebsearch website or displays an error message which reads, 'Can't find website notice.' My Internet Explorer is completely useless and acts if possessed! I emailed the support at Mywebsearch 3 times and explained how their ... (view more)

Thu
11
Mar
Dennis Faas's picture

What Spyware is safe to remove?

Infopackets Reader Paul B. writes: " Hi Dennis! I recently downloaded a free Spyware removal program called AdAware 6.0. The problem is that I am not sure what settings are safe to remove and which ones are safe to omit after it scans my system? ... ... Can you help? " My response: I have received a number of related questions pertaining to this issue, so I will do my best to explain. RE: how does Spyware get identified? AdAware and similar Spyware removal tools work by comparing Spyware signatures against known offenders present in a database. A Spyware signature can be part of a file ... (view more)

Tue
13
Jan
Dennis Faas's picture

ClipCache Plus Review

If you have an e-mail address, you probably also have at least one 'forwarding friend' to e-mail every joke, urban myth, and karma-building novelty message in circulation. If you don't have a forwarding friend, chances are, you are the forwarding ... friend. Don't get me wrong -- there's no shame in forwarding jokes, stories, and other bits of textual entertainment. There are, however, 3 Golden Email Etiquette Rules one must follow when forwarding messages, and they are: Remove all '>' or '|' tags before sending the message. They make jokes hard to read and they bloat the message size, making ... (view more)

Wed
17
Dec
Dennis Faas's picture

'Brute Force Server Error' when using Internet?

Infopackets Reader Madelaine M. writes: " Lately, when I am trying to connect to the Internet, I get a message saying, 'Brute Force Server Error'. When I click the window, the error message disappears. I use Norton Anti-virus 2002 and Spy Sweeper to ... scan my system for viruses and Spyware. What else should I do to avoid this problem?" My response: I can say that I have never heard of this error message before. I did some research using Google, but wasn't able to come up with anything conclusive. However, what I did find is that the term "Brute Force" refers to a form of ... (view more)

Tue
02
Dec
Dennis Faas's picture

Web PopUps, Messenger PopUps, and Spyware PopUps

Infopackets Reader Gaye B. writes: " Dear Dennis, I'm a newbie on the computer, and I have a big problem with popup advertisements. When I first got my PC, I let a friend use it to surf the web (unsupervised). Since that day, my computer has been ... infested with despicable ads appearing on the screen. What can I do to stop this from happening? " My response: The first thing you should do is tell your friend to mind where he surfs because it has caused you and your PC a lot of trouble! The next thing you should do is download some software that can remove / block popup advertisements ... (view more)

Tue
16
Sep
Dennis Faas's picture

SiS KHooker, DownloadWare, and Video Display Trouble?

Infopackets Gazette Reader Niel L. writes: " Dear Dennis, Greetings from Trinidad ... (view more)

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