services

Fri
01
Apr
Dennis Faas's picture

How to Fix: Another Installation is in Progress Error

Infopackets Reader 'David' writes: " Dear Dennis, I have Windows 10, and the updates keep failing. Also, when I try to update Creative Cloud (to upgrade my Adobe Photoshop), it gets to 54% complete and then I receive a message stating that 'Another ... installation is in progress' error. I also received a very strange error message when attempting to install Classic Shell: 'User System has previously initiated an install for product (Microsoft Office). That user will need to run that install again before they can use that product. You current install will now continue.' I click OK and it will ... (view more)

Wed
19
Aug
John Lister's picture

Windows 10 Scan-and-Block Piracy Fears May Be Unfounded

Some of the terms and conditions applying to Windows 10 users appear to give Microsoft permission to block software it suspects is illegal. However, it seems the clause may be a case of a careless cut-and-paste, rather than a firm policy. The text ... appears in the Microsoft Services Agreement. That's not strictly the terms and conditions of Windows 10 itself, but rather Microsoft's various online services. It's come to wider attention because so many of these services are used by apps built into Windows 10. Microsoft Can Block Games and Peripherals Among the agreement's clauses ... (view more)

Mon
10
Aug
Dennis Faas's picture

How to Disable Windows 10 Email Login

Infopackets Reader Alice K. writes: " Dear Dennis, I just installed Windows 10 on my PC, and I was disappointed that I now have to sign on with a Microsoft account email address. I would much rather not have to login to Windows 10 with a Microsoft ... account. Is there any way I can login to Windows 10 normally without an email address? " My response: Windows 10 and its services are largely based on the user having an Internet connection and a Microsoft account. For example, OneDrive, which allows users to store files seamlessly on the Internet, requires a Microsoft account in order to ... (view more)

Wed
18
Feb
John Lister's picture

Microsoft Cloud Gets Data Privacy Promise

Microsoft has signed up to an international standard for protecting customer privacy with online data. Among other measures, Microsoft promises to tell customers when the government demands access to their data. The company has followed ISO standard ... number 27018, which are guidelines set forth by the International Organization for Standardization. It's an attempt to set internationally recognized rules and regulations for the way "personally identifiable information" is handled in cloud services, and where data is stored or processed online rather than on the user's own computer ... (view more)

Thu
05
Feb
John Lister's picture

Government To Enforce 'Net Neutrality' Principle

Should websites like Netflix pay extra fees to deliver their Internet-based services to the public? The chairman of the Federal Communications Commission (FCC) says no. Tom Wheeler says that broadband should be treated like a utility, such as phone ... services; in doing so, it will help to protect Internet freedoms. Critics, however, suggest that such a plan would be unworkable. Tom Wheeler's announcement has to do with the principle of net neutrality . That's the idea where Internet Service Providers (ISPs) should treat all Internet traffic (except for illegal content) equally. In other ... (view more)

Thu
09
Oct
Dennis Faas's picture

How Can You Fix My Computer Over the Internet?

Infopackets Reader 'Nurse Lynda' writes: " Dear Dennis, Thanks so much for fixing my computer [over the Internet] - it's amazing to see you work ... you sure know your stuff! ... [I have a question]: I have recommended your 'Remote Desktop Support' ... services to my friends on Facebook, but they don't understand how [you can fix my computer over the Internet]? Specifically, they are asking what is the meaning of 'Remote' Desktop Support? I've tried to explain, but they just don't understand it. Do you have a page explaining this? " My response: ... (view more)

Wed
09
Jul
John Lister's picture

Facebook's Zuckerberg Wants Free Internet Worldwide

Facebook chief Mark Zuckerberg says that a basic Internet service should be free of charge to everyone. He likened it to phone services where calling 911 (used for emergencies) carries no cost. Zuckerberg discussed the topic in a Wall Street Journal ... article in which he promoted Internet.org, a project trying to expand Internet access around the world . The group is made up of Facebook, browser maker Opera, and several leading tech hardware and communication firms. (Source: internet.org ) The group's aim is for everyone in the world to have Internet access, something that only one-third of ... (view more)

Fri
25
Apr
Brandon Dimmel's picture

Netflix Price Going Up; Amazon Acquires HBO Content

Popular video streaming service Netflix has announced plans to raise its monthly service price. Meanwhile, Amazon says it has acquired the rights to HBO (Home Box Office) shows for its Amazon Prime streaming service. For the past three years, ... Netflix has offered its video streaming services to customers for $7.99 per month -- an affordable price that has helped Netflix generate revenue of $1 billion. Netflix's total profits for the first quarter of 2014 are an estimated $53 million. (Source: bbc.com ) Premium Content Means Higher Prices, Netflix Says Netflix chief executive officer Reed ... (view more)

Fri
12
Jul
Dennis Faas's picture

Ballmer Overhauls Microsoft with Restructuring Plan

On Thursday Microsoft unveiled its long-rumored restructuring plan , which will involve breaking Microsoft divisions into two major categories: devices and services. The restructuring plan also involves giving additional powers to a short list of ... talented managers. "Going forward, our strategy will focus on creating a family of devices and services for individuals and businesses that empower people around the globe at home, at work and on the go, for the activities they value most," noted Microsoft chief executive officer Steve Ballmer in his announcement about the plan. The ... (view more)

Tue
14
May
Dennis Faas's picture

Google Now Offering 15GB Free Cloud Storage

Looking for more storage space in the cloud? Then look to Google Drive, which now offers 15 gigabytes (GB) for free. Until now, Google has been offering users of its Google Drive cloud storage service 5GB for free. However, the company now says it ... will combine its Google Drive service with Gmail and Google+ Photos and give users access to 15GB free storage. Google Drive director of product management Clay Bavor says that consumers will no longer have to stress about freeing up space for more files. "Use Your Storage The Way You Want" "With this new combined storage space, you won't ... (view more)

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