Dennis Faas's picture

How to Fix: No Sound - High Definition Audio Driver (Code 10)

Infopackets Reader William C. writes: " Dear Dennis, I'm have a problem with my sound after the latest Windows Update in Windows 10 (version 15063.540). If I use System Restore to roll back the sysetm (which then uninstalls the update), my sound ... works perfectly fine. In my Device Manager I have: a 'High Definition Audio Device' with yellow exclamation point warning, and two 'Realtek High Definition Audio Device' with no warning. I have uninstalled and reinstalled the Realtek audio drivers to no avail - the sound will simply not work! My system is connected to a TV via HDMI cable. If I use ... (view more)

Dennis Faas's picture

YouTube Sound Stops Working: How to Fix

Infopackets Reader Tim G. writes: " Dear Dennis, Sometimes when I try and play a YouTube video, the sound doesn't work. If I try and 'Play Test Sound' on my sound device via Control Panel -> Sound, Windows says 'Windows failed to play test tone'. ... The only way I know how to fix the sound is to reboot the computer, but that means I need to reload my browser and tabs every time. Do you know how I can fix my sound without rebooting? " My Response: This problem happens to me too every once in a while, and I have a sneaking suspicion it might be related to Adobe ... (view more)

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