system

Dear Infopackets Reader s, Over the weekend, our web server was attacked by hacker(s). Although security was not compromised, the attack resulted in the web server being temporarily shut down until my hosting company could safely implement a data ... mitigation filter to deflect the attack. In a nutshell, the attackers sent a flood of information to the web server and caused it to "choke" on incoming requests. Because the attack originated from multiple IP addresses (I.E.: from more than one computer), this type of attack is referred to as a DDoS attack (or, Distributed Denial of ... (view more)

Infopackets Reader Joel K. writes: " Dear Dennis, As a frequent sampler of all kinds of software offerings, I try them and if I like them, I keep them. If I don't like them, I delete them. The problem is that, a lot of the time, programs I remove ... from my system end up remaining in my Start Menu or as part of a right-click menu [I.E.: the Windows shell]. My question is: how do I remove these items? As far as I understand, the program has been removed from my system, so why do these objects remain on my system? " My Response: Excellent question. The answer is that (unfortunately) the ... (view more)

Most programs I review only do one or two specialized things, and they're usually pretty good at what they do. However, today I came across a multi-purpose optimization utility program that impressed the pants off me. The utility I'm referring to is ... called WinOptimizer Platinum Suite, and it contains an incredible package of cleanup tools designed to keep Windows lean, mean, and running smoothly. WinOptimizer Platinum Suite: a New Successor Ashampoo WinOptimizer Platinum Suite is the new successor to the already hugely popular Ashampoo WinOptimizer Suite. With an all-new interface and many ... (view more)

Infopackets Reader Judy P. writes: " I have been having problems loading Simply Accounting 2004 onto my computer. Apparently I need a patch to install it on my machine -- unfortunately, the patch produces a strange error message when I try to run ... it. It states: ' Setup could not Complete. Setup cannot be completed because an error was encountered during setup. Please contact your software vendor for more information. ' Any ideas? " My response: I have a number of theories. Ensure that you have downloaded the correct patch. Disable any download accelerators (if you have any installed ... (view more)

Last week, Infopackets Reader Cospul warned me of a problem he had with a browser enhancement, called MyWebSearch: " I downloaded and installed [the browser plug-in] only to find out that it hijacked my Internet Explorer ... Whatever [web site I ... visit, MyWebSearch either displays their site or an error message]. ... I emailed the Mywebsearch [support many times], but they have not [provided any useful technical advice]. I even hired a certified Microsoft technician to fix the problem -- but after a week, all they could tell me was that Mywebsearch acts like a virus (no kidding!). I can't ... (view more)

Infopackets Reader Paul B. writes: " Hi Dennis! I recently downloaded a free Spyware removal program called AdAware 6.0. The problem is that I am not sure what settings are safe to remove and which ones are safe to omit after it scans my system? ... ... Can you help? " My response: I have received a number of related questions pertaining to this issue, so I will do my best to explain. RE: how does Spyware get identified? AdAware and similar Spyware removal tools work by comparing Spyware signatures against known offenders present in a database. A Spyware signature can be part of a file ... (view more)

Have you ever had a program that just won't uninstall? Nowadays almost all programs provide a facility for uninstalling themselves -- usually through the Add / Remove Programs section in the Windows Control Panel or by using an uninstaller that came ... with the program. The trouble is, most uninstalls do the absolute minimum required to remove an application completely from your system. Subsequently, files which should have been removed end up scattered throughout the system, along with hundreds of inactive entries in the System Registry. Side note: The Windows Registry is a database where all ... (view more)

Have you ever been late for an appointment because you spent too much time playing on the computer? Based on my own experience, visual queues (like the reminders in Microsoft Outlook) are fairly easy to dismiss and ignore. To combat this bad habit, ... I use a series of audible and visual cues to remind myself of impending events. What is Say the Time? Say the Time is a system tray clock replacement with an additional calendar, scheduler, and sound features. Say the Time Features: The System Tray Calendar provides quick access to date, time, and appointment information -- all you need to do is ... (view more)

Infopackets Reader Berlin B. writes: " Dear Dennis, As part of my stringent preventive maintenance plan, I recently ran AdAware 6.0 and Norton AntiVirus software on my PC. Norton reported a number of 'at risk' files on my system. After I ran AdAware ... 6.0, the document files listed in the My Documents folder now show a .DOC extension with no associative icon. When I try to click these files, a window appears and asks me to select the appropriate file extension. It also warns me that if I select the wrong type, the file may become unusable. I was unsure what to do, so I ran System Restore ... (view more)

Infopackets Reader 'Captain HRY' asks, " I would like to send files over the Internet to my son. Any ideas how I can go about doing this? " My response: There are a number of ways to send files to someone over the 'net. The easiest way to send a ... small file is by email attachment or through an Instant Messenger [chat] program. I use both MSN Messenger and ICQ and happen to know that MSN will only allow 1 file transfer at a time. On the other hand, ICQ can send multiple files, providing that the files reside in the same folder on your hard drive. If you're looking to share large files ... (view more)