tech support scam

Fri
06
Nov
Dennis Faas's picture

Scammed by PC Safe Network / Homesoft Solution? Here's What to Do

Infopackets Reader Nancy P. writes: " Dear Dennis, Back in January I was paying bills on my bank website, when suddenly a red warning screen appeared, stating that my PC was locked and that I needed to call Microsoft to fix the problem. The phone ... number listed was 855-755-2888. There were loud sirens going off, and the computer was speaking to me. There was no way to get past the warning screen and I could not use my computer. Not knowing any better, I called the number and spoke to a man with a very thick Indian accent . He said their company name was PC Safe Pro and that they were ... (view more)

Wed
12
Feb
John Lister's picture

Tech Support Scams Up 40% Year-On-Year: Report

Reported cyber crime has more than doubled in the last two years according to the FBI. Over 60s are the group with the biggest value losses. The figures come from the FBI's Internet Crime Complaint Center (IC3), a central resource for reporting ... cyber crime. The IC3 works with local and national agencies and businesses to coordinate work on cyber threats and identify particular patterns of risk. In 2019 it received 467,361 complaints with the reported losses topping $3.5 billion . That's up from $2.7 billion in 2018 and $1.4 billion in 2017. (Source: bbc.co.uk ) Part of the rise may be people ... (view more)

Fri
17
Jan
Dennis Faas's picture

Scammed by Fake PayPal Tech Support? Here's What to Do

Infopackets Reader Kathleen S. writes: " Dear Dennis, I really need your help! I have been scammed by fake PayPal technical support . Here's how it happened: beginning some time in March, 2019, I received invoices from PayPal claiming that I paid ... for some kind of technical support for my computer. I have no recollection of this, so up until now I've kept deleting the emails, thinking they were sent in error. Flash forward to January 8, 2020, and I received another message stating that if I don't pay the original invoice ($399), I'm going to be charged an additional ' $500 late fee ,' and ... (view more)

Mon
28
Oct
Dennis Faas's picture

Scammed by Fake Norton Antivirus, Lifelock? Here's What to Do

Infopackets Reader Daniel B. writes: " Dear Dennis, I wanted to pass along this message to let your readers know of a new and incredibly convincing fake Norton email renewal scam involving Norton Antivirus and Lifelock. I received two emails today ... (from two different email addresses) with a special promotion to 'upgrade' my Norton Antivirus and Lifelock with an enticing 67% discount off the retail price. The emails are incredibly convincing, unless of course you are knowledgeable enough to realize it's a scam. If you click on a link to read more or to buy the product, it will lead you to a ... (view more)

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