uninstall

Fri
11
Mar
Dennis Faas's picture

How to Fix: Can't Uninstall or Reinstall Windows Live Mail / Essentials

Infopackets Reader 'Philip' writes: " Dear Dennis, Recently, I uninstalled Windows Essentials, not realizing it contained Windows Live Mail. I therefore thought I had completely lost my emails and address book, but when I did a search on my hard ... drive with the program called 'everything', I found some data files in 'C:\Users\phil\AppData\Local\Microsoft\Windows Live Mail' folder. So, I tried to download Windows Essentials from Microsoft's website, thinking I would be able to access my Windows Live Mail emails once again; however, I received a message stating that Windows Live Essentials has ... (view more)

Fri
02
Oct
Dennis Faas's picture

How to Fix: Can't Uninstall or Reinstall Silverlight

Infopackets Reader Tim S. writes: " Dear Dennis, I am trying to play Netflix on my computer, which requires Microsoft Silverlight. Every time I try and play a movie, I get an error stating that Silverlight is not installed on the system. But when I ... check in my Control Panel via Add / Remove programs, Silverlight says it's installed. I have tried to install the latest version of Silverlight from the Internet but it won't install. I don't get it. Can you help? " My response: I knew this problem would require some troubleshooting, so I contacted Tim and he agreed to let me access his computer ... (view more)

Fri
08
May
Dennis Faas's picture

How to Remove Spotify - The Definitive Guide

Infopackets Reader Cliff H. writes: " Dear Dennis I can't seem to figure out how to remove Spotify from my computer (it's best known as a music streaming app commonly used on smartphones, though I'm using it on my Windows PC). Online forums suggest ... I am just one of thousands enraged by the behavior of Spotify, which insists on launching in my web browser whenever the PC is restarted. It seems there is no way to uninstall Spotify, even though I've unchecked Spotify from the Windows Startup. I have tried third-party startup solutions such a ccleaner, etc, but nothing has ... (view more)

Fri
31
Oct
Dennis Faas's picture

Should I remove old .NET Framework?

Infopackets Reader Dan F. writes: " Dear Dennis, When I run Windows Update, it tells me there are .NET Framework 3.5 updates available. Should I install these Windows Updates, even though my computer has .NET framework 4.5? Also, should I remove old ... .NET framework (versions 1, 2, etc) from the Windows Control Panel? Or will it cause problems? " My response: I recommend installing Windows Updates as soon as they are available (for the reasons I outlined in the comments section of yesterday's article), as the latest Windows Updates usually address bug fixes or security-related ... (view more)

Tue
13
May
Dennis Faas's picture

Problems Reported With Windows XP SP3

Microsoft has reportedly warned that users updating to Windows XP Service Pack 3 (SP3) won't be able to downgrade from Internet Explorer 7 (IE7) to IE6 without uninstalling Windows XP SP3. A post on Microsoft's IE Blog warns "If you choose to ... install XP SP3, Internet Explorer 7 will remain on your system after the install is complete. Your preferences will be retained. However, you will no longer be able to uninstall IE7. If you go to Control Panel, Add/Remove Programs, the Remove option will be grayed out." The inability to downgrade to IE6 after installing Windows XP SP3 was by design, ... (view more)

Wed
08
Nov
Dennis Faas's picture

Block and Remove / Uninstall Internet Explorer 7 (IE7)

Internet Explorer 7 (IE7) has been released as of November 1, 2006. If you're not ready for it yet, there are a few options to prevent its installation through Automatic Updates. Personally, I update my computer manually, so I can see what's being ... installed before it's installed. Reports say that IE7 is more secure and has more functionality than Internet Explorer 6 (some improvements include tabbed browsing and a built-in RSS reader) -- but I prefer to wait until they get a few more bugs worked out and some patches for the flaws that still exist before I'll agree to install it myself. Many ... (view more)

Wed
07
Sep
Dennis Faas's picture

Can't Uninstall / Remove PC Mighty Max?

Infopackets Reader Fred S. writes: " Dear Dennis, I recently download a program called PCMighty Max. The web site said it was free and would fix errors on my computer. The problem is that it has the most annoying warnings and popups which ... practically force you into purchasing the full retail version. Question is: how can I remove PC Mighty Max from my computer? I have tried to remove mightymax from my Control Panel, but, the remove feature is not there. Thank you in advance for your help -- I am a new subscriber and look forward to my first edition! " My response: After a bit of ... (view more)

Tue
21
Oct
Dennis Faas's picture

Cannot remove / uninstall Kazaa?

Infopackets Reader 'BluzzOne' writes: " How do you remove Kazza? It seems impossible to uninstall. I have ad-aware 6 which removed the Spyware associated with Kazaa, and it no longer runs. I think Kazaa needs the adware in order to function. " My ... response: You are correct: Kazaa will not run without the Spyware (adware) attached, which is why so many users prefer to use Kazaa Lite -- it doesn't come bundled with parasite code. The Add / Remove Programs in Control Panel should remove Kazaa from your computer, although I'm not sure what happens to the uninstall program if you use a ... (view more)

Wed
27
Nov
Dennis Faas's picture

Uninstall Bargain Buddy adware

Infopackets Reader Lavandran R. write s: " Dear Dennis, I have a program called Bargain Buddy installed on my computer, and I don't know where it came from! I'm not sure, but I think it's Spyware. When I tried to uninstall it, it refuses to ... uninstall and gives me error messages saying that I should make sure that the disk isn't full (which it isn't). It also asked me to make sure that the disk is not write protected and to make sure that the program is not actively in use. I'm confused! " My Response: Personally, I'd like to take Bargain Buddy and his cousin Bonzi Buddy and shoot ... (view more)

Thu
19
Sep
Dennis Faas's picture

How can I remove (uninstall) Hotbar from Internet Explorer?

Infopackets Reader Diane K. asks, " How can I uninstall Hotbar? It is now an integral part of my Internet Explorer. PS: Thanks for your great newsletter. " My Response: First things first: Hotbar is Adware [now more commonly known as 'Spyware']. It ... explicitly states so on their web site, although, you have to "read their terms of agreement". There are three methods you can use to uninstall Hotbar: 1. Try to uninstall it from your system using Add / Remove programs in the Control Panel; if it isn't listed there, look for an Uninstall program in the Program Files (Start - ... (view more)

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