windows 10

Infopackets Reader "Sue" writes: " Dear Dennis, I've recently upgraded to Windows 10 and now the 'My Computer' icon is missing from my desktop. Now I don't know how to get to my files! I am completely lost and also very frustrated. Can you help? " ... My response: If memory serves correct, the "My Computer" icon was removed from the desktop starting with Windows 8, and is now called "This PC". Personally, I have always used "My Computer" as a starting point whenever I need to access a file or folder located somewhere on my hard drive, so I am not really sure why Microsoft decided to stop placing ... (view more)

Infopackets Reader "Ainsley" writes: " Dear Dennis, I'm using Windows 10. My screen has two big black bars on either side of it taking up approximately 2 inches on each side, shrinking my available screen. I have tried updating the video driver and ... restarting. This did not help. I have googled the issue and found your article ' How to Fix: Windows 10 Black Border (Shrinking Screen) ', but I don't see the windows registry entry that starts with 'DALR6 DFPI'. Please advise. Thank you. " My response: This is one of the most frequently asked questions I receive, having written 5 articles on the ... (view more)

A British consumer group charity has slammed Microsoft over Windows 10. It says it's received more than a thousand complaint from users disappointed with the upgrade. The report comes from "Which?" (also known as the Consumers Association) - an ... organization similar in concept and operation to Consumer Reports in the United States. In many cases, the complainants said they either felt nagged to get the upgrade, or had it installed against their will. The organization said that for many of its members, "Windows 10 has been foisted on them like an unwelcome house guest. ... (view more)

Infopackets Reader "Ivar" writes: " Dear Dennis, I just upgraded to Windows 10 and am using a monitor with 60hz and 1600x900 resolution. Since the upgrade, I have encountered problems with my screen shifting whenever I play some games. When this ... happens, my screen shifts to the left, leaving a black bar of about 4 centimeters on the right side. This only seems to happen when the games change resolution to 1024x768 - however, in Windows 7, changing resolutions worked flawlessly. I came across your article on how to calibrate your screen , and looked for the 'auto calibration' button you ... (view more)

Infopackets Reader Elijah N. writes: " Dear Dennis, I have an HP laptop with Windows 10. Yesterday the laptop was working perfectly fine, but this morning I tried to turn it on and all I get is a black screen. The power light turns on, and the ... screen appears to be on (the screen backlight is on), but the screen is black and it won't boot into Windows 10. Nothing happens. What can I do to get my laptop working? " My response: This is a fairly common issue, and is either a hardware problem or a Windows boot problem. Some possibilities include: the laptop motherboard or display may have died, or ... (view more)

Infopackets Reader Jane T. writes: " Dear Dennis, I recently upgraded to Windows 10 and have been using the Edge browser fairly extensively. One thing that really bothers me is that when I first start Edge, it displays a bunch of photos on the ... screen, including: My News feed, News, Entertainment, Sports, Money, Lifestyle, and Autos. Is there any way to disable these permanently so that only Edge shows up? I really don't care to read any of those items - in fact, I'd much rather just have Google as my home page. Can you help? " My response: By default Edge will display the items you mention, ... (view more)

Infopackets Reader David L. writes: " Dear Dennis, I read your article about still being able to upgrade to free Windows 10 even after the deadline. I've downloaded the Windows10Upgrade24074.exe file and ran it; however, it takes over an hour to ... download the files and then the Windows 10 upgrade assistant gets stuck at 99% complete. I have tried doing this 5 times and the upgrade assistant keeps getting stuck at 99%. I've left it for an entire day and - as you may have guessed - Windows 10 upgrade assistant is still stuck at 99% complete. What can I do to get the free Windows 10 upgrade, and/ ... (view more)

A consumer rights group has slammed Windows 10's privacy settings. The Electronic Frontier Foundation (EFF) says Microsoft is unfairly linking privacy to security in its update system. The attack comes in a lengthy blog post by the EFF's Amul Kalia, ... published just after Microsoft released its Windows 10 Anniversary Update. It starts by recapping the numerous complaints about Microsoft using unfair measures to try to maximize the number of people upgrading to the system, including closing an on-screen window as consent for the installation. (Source: eff.org ) Data Transfer Is " ... (view more)

How to Fix: Windows 10 Webcam Not Working Infopackets Reader Alan S. writes: " Dear Dennis, Paul Thurrott over at Thurrott.com (previous author of WinSupersite) has suggested that the latest Windows 10 Anniversary update has broken 'millions' of ... webcams . I have read his article and tried the registry fix, all to no avail - my webcam simply will not work. I have also reviewed other websites for similar registry fixes, but nothing works. Do you have any suggestions? " My response: From what I read on the Paul Thurrott's website, the registry fix he describes is a workaround - though it's not ... (view more)

Infopackets Reader Sammy G. writes: " Dear Dennis, I just upgraded to Windows 10 following your advice. Everything looks great, however, my Windows 10 clock is missing - it's just up and gone - completely disappeared! I don't understand how or why ... the windows 10 clock went missing, but I'd like to get it back. Can you help? " My response: Based on my experience, the Windows 10 clock can disappear in one of two ways: either by a misplaced (or corrupt) system setting, or if your user account - or Windows itself - is corrupt. How to Fix: Windows 10 Clock Missing Adjusting Task Bar Settings ... (view more)