windows 10

Tue
12
Jan
John Lister's picture

Microsoft May Offer Own Mobile Data Plan

Rumors suggest that Microsoft will allow Windows 10 users a way to access mobile data connections without having to deal directly with mobile carriers. The system would require a special Microsoft SIM card , and could make life easier for people on ... the move. There's no official confirmation Microsoft yet, but the company has already published an app in the Windows 10 store. At the moment the app, simply titled "Cellular Data", appears to be a placeholder while the 'further details' link points back to the main Microsoft website. The app description says it will let customers ... (view more)

Mon
11
Jan
Dennis Faas's picture

How to: View, Create Libraries in Windows 10

Infopackets Reader Tim G. writes: " Dear Dennis, Since I upgraded to Windows 10, I cannot find how to view or create Libraries. Previously I was using Windows 7 and used Libraries extensively to sort my files. Can you help? " My response: The ... Libraries feature in Windows 10 is somewhat hidden, but you can make it viewable if you do the following: Click Start and then click This PC. A Windows File Explorer window will open; at the top left of the screen you will see the following tabs: File, Computer, and View. Click the View tab. The first option is Navigation Pane; click that, and then click ... (view more)

Fri
08
Jan
Dennis Faas's picture

How to Fix: Windows 10 Programs Missing from Start Menu

Infopackets Reader Kelly S. writes: " Dear Dennis, I just upgraded to Windows 10 and many of my programs are missing from the Start Menu. For example, Office 2013 is missing, so is Adobe Acrobat, and also Norton Antivirus is gone. Do you have any ... idea how this happened? Can you help me find my missing programs in the Start Menu? " My response: There are a number of reasons why programs go missing from the Start Menu after upgrading to Windows 10 - I'll try and shed some light. Windows 10 Program Incompatibility If a program is not compatible with Windows 10 , it will not be imported when you ... (view more)

Thu
07
Jan
John Lister's picture

Microsoft to Ditch Security Updates for Internet Explorer

Microsoft is to ditch support for all but the latest edition of Internet Explorer. The news coincides with reports that Microsoft's new Edge browser is rapidly falling from favor. The discontinued support Internet Explorer affects versions 8, 9 and ... 10 and will end on Tuesday, January 12, 2016. That will mark the final update for those systems, which will simply consist of an on-screen notification urging user to upgrade to Internet Explorer 11 or Edge. Officially, only Windows 7, 8, and 10 can run Internet Explorer 11, while Edge runs on Windows 10. Unlike some browsers such as Firefox ... (view more)

Tue
05
Jan
John Lister's picture

Microsoft Claims 200M Users Running Windows 10

Microsoft claims 200 million devices are now running Windows 10. Independent estimates suggest the figure may be credible, but a variety of factors make it hard to label the number as a clear success or failure. The 200 million figure is said to be ... based on devices connecting to Windows Update. It represents the number of different devices that have connected - and thus shown they are switched on and running the system - at least once over a one-month period. (Source: windows.com ) Independent Estimate Suggests 164 Million While it's impossible to independently verify the statistics, the ... (view more)

Mon
04
Jan
Dennis Faas's picture

How to Fix: Could Not Update System Reserved Partition (Windows 10)

Infopackets Reader Steve S. writes: " Dear Dennis, I am trying to install Windows 10 Threshold 2 version 1511, release 10586 / 1511, otherwise known as 'Th2_release Professional 10586' through Windows Update, but I keep getting an error when it ... tries to install. The error message states 'We found some issues. Select this message to fix and finish updating.' I clicked the link and received another message, stating 'Could not update system reserved partition.' So, now the update won't install and I can't upgrade my Windows 10 to the latest version. Can you ... (view more)

Wed
30
Dec
John Lister's picture

MS Defends Windows 10 Policy to Copy Hard Drive Keys

Microsoft has confirmed it automatically uploads Windows 10 disk encryption keys to its servers. The company says it was a deliberate decision based on weighing up the worst case scenarios. The encryption key in question is not related to logging ... into and running Windows itself. Instead its an encryption of the entire hard drive of the device running Windows 10. This means that if somebody physically steals your computer, they can't make any sense of the data, even if it's been copied to another device (using a disk image backup, for example). Encryption Key Would Help Computer Thieves ... (view more)

Mon
28
Dec
Dennis Faas's picture

How to Fix: iTunes Error 54 in Windows 7, 8, 10

Infopackets Reader Leslie B. writes: " Dear Dennis, I just recently upgraded to Windows 10 and now when I run iTunes, I receive error 54 - whatever that means. I am unable to access anything in iTunes. Can you help? " My response: From what I ... understand, iTunes error 54 refers to a general input/output (I/O) error. This means that iTunes is having trouble reading or writing to a file or folder on your hard drive. This can be caused by various things, including a corrupt file, locked or inaccessible files or folders, or if an .m4a file could not be converted to a lower bit rate. The latter ... (view more)

Thu
24
Dec
John Lister's picture

MS Confirms: Latest Win10 Update Wipes out MS Word

Microsoft has confirmed the latest Windows 10 update has messed up Word 2016 for some users. Fixing the mistake is possible but somewhat complicated. The problem comes with the latest cumulative update to the system, known as Windows 10 Cumulative ... Update KB3124200, released December 17, 2015. The component update that's causing the problem accidentally renames a file during the update, which then causes macros, autotext entries, and styles to no longer load. Autocomplete Among The Messed-Up Features The file in question (normal.dotm) stores all the template information for Microsoft Word 2016 ... (view more)

Fri
18
Dec
Dennis Faas's picture

How to: Reset Windows 10 Password

Infopackets Reader Gale S. writes: " Dear Dennis, I just purchased a brand new Windows 10 laptop, and created a new Microsoft Account when I first logged in. The problem is however, I forgot my Microsoft Account password! Now I can't get back into ... Windows 10 because my password isn't working! I don't know what to do. Can you help? " My response: There are two ways you can reset your Windows 10 email password; one involves resetting your email password by phone (if enabled), or by computer. The other involves converting your resetting the password using a password reset trick using a USB or ... (view more)

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