windows

Wed
13
Sep
John Lister's picture

Billions of Bluetooth Devices at Risk of Malware Infection

The majority of Bluetooth devices could be vulnerable to a malware attack. The attack, dubbed BlueBorne, can reportedly spread to devices without needing any action from the victim. The attack takes advantage of a bug in the Bluetooth technology ... itself rather than a specific operating system. At one point this summer an estimated 5.3 billion devices were at risk, running Windows, Android or Linux, as well as Apple devices running systems before the current iOS 10. Fixing the problem will require patches for specific devices and operating systems. Microsoft has patched the issue already, ... (view more)

Fri
01
Sep
Dennis Faas's picture

How to Fix (Permanently): Hundreds of Cab_XXX Files in C:\Windows\Temp

Infopackets Reader Bob P. writes: " Dear Dennis, I am running Windows 10 and I have thousands of cab_xxx files in my c:\windows\temp directory. Many of the files are 135 megabytes each, while some are 0 bytes. They keep generating themselves ... throughout the day, and I can't seem to stop it! The problem is that I am almost running out of disk space. You've fixed my computer using remote desktop support before so I am more than willing to have you look at it again. Thanks! " My response: I connected with Bob using my remote desktop support service and found some very interesting things. ... (view more)

Mon
03
Jul
Dennis Faas's picture

How to Fix: Laptop Plugged in, Not Charging (New Laptop)

Infopackets Reader Susan M. writes: " Dear Dennis, I recently bought a new laptop that came with Windows 10 pre-installed. Last week, I received a Windows 10 update and now my battery keeps draining - even with the power plugged in! This doesn't ... make any sense to me; also my laptop is brand new! The balloon over the battery icon is reading '93% available (plugged in, not charging)'. I looked on the Internet to see if I could figure out what was causing this, and there are a lot of people having the same issue. Do you know why my laptop won't charge and how I can fix the 'plugged in, not ... (view more)

Fri
16
Jun
Dennis Faas's picture

How to Fix: IAStorDataMgrSvc High CPU Usage

Infopackets Reader Ian S. writes: " Dear Dennis, Recently I noticed through Task Manager that I have very high CPU usage, even with the computer idle. I looked at Task Manager and it says that 'IAStorDataMgrSvc' is eating 25% of my CPU constantly. I ... read that this is an Intel program and that my computer's BIOS may not be set up properly, which is causing the problem. I also read that if I set the BIOS improperly (in order to correct the issue), my computer may get stuck in a blue screen loop. I am afraid to make any changes for fear that it may screw something up. Can you help? " My response ... (view more)

Thu
08
Jun
John Lister's picture

Microsoft Accused of 'Unfair Security Behavior'

Security firm Kaspersky Lab has filed a formal complaint accusing Microsoft of acting unfairly over the way it promotes its own security products. Microsoft says it is acting to keep Windows users protected. Kaspersky previously complained to the ... Federal Anti-monpoly Service in its home country of Russia. That led to several changes to Microsoft's policy, including rewording a message that suggested users uninstall third-party security software and use the built-in Windows Defender instead. Now Kaspersky has taken the issue to the European Commission, which oversees competition issues ... (view more)

Mon
05
Jun
Dennis Faas's picture

How to Fix: USB 'Safely remove hardware' icon missing

Infopackets Reader Beth R. writes: " Dear Dennis, I am using Windows 7 and the USB 'Safely remove hardware' icon in my tray bar seems to have disappeared. I understand that USB drives need to be 'safely removed' or they can corrupt, which I would ... like to avoid. What can I do to fix the USB 'Safely remove hardware' so it comes back? " My response: There are a few things you can try in order to fix the USB "Safely remove hardware" icon - I'll explain a few approaches below. The fix below will work on Windows XP, Vista, 7, 8 and 10 . How to Fix: USB 'Safely remove hardware' icon missing The ... (view more)

Fri
02
Jun
Dennis Faas's picture

How to Fix: Bootable Prime95 to Stress Test Hardware

Infopackets Reader Peter M. writes: " Dear Dennis, I have a very strange issue. I recently put together a new computer build and installed Windows 10. Everything was working fine for the past month or so, then all the sudden, Windows 10 won't boot ... into the login screen - it simply freezes at the swirling dots. Surprisingly, I can remote desktop into the problematic machine from another, but the system stability doesn't last and eventually it freezes up on me. I suspect I have a hardware problem - perhaps the video card. I've managed to run 'msconfig' and specified Safe Mode with Networking, ... (view more)

Fri
19
May
Dennis Faas's picture

How to Fix: Disable Taskbar Thumbnail Previews in Windows 7, 8, 10

Infopackets Reader Vema H. writes: " Dear Dennis I just upgraded to Windows 10 and one thing that really bothers me is the taskbar thumbnail previews. For example, if I place my mouse over top of a task on the taskbar, a preview will show up. The ... problem is that most of the time I don't mean to do this, so part of the screen is being taken away by some task preview that I don't care about. Is there any way to disable the taskbar thumbnail previews? It's driving me nuts! " My response: I completely agree with you - I have never had any use for this feature which I believe started some time ... (view more)

Mon
01
May
Dennis Faas's picture

How to Fix: Move Thunderbird to New Computer / Profile

Infopackets Reader Suzanne S. writes: " Dear Dennis, I just purchased a new Windows 10 PC and I would like to move my Thunderbird emails over to my new computer and new user account. I've looked in the 'Tools' menu of Thunderbird for an 'export' ... feature of some kind - hoping to export my user data for re-import on the new machine - but, there does not appear to be such an option. Can you help? " My response: Moving Thunderbird to a new computer or user account is fairly easy to do using Thunderbird's built in "Profile Manager". All you need to do is copy the Thunderbird user data ... (view more)

Thu
27
Apr
John Lister's picture

Microsoft: Don't Jump The Gun On Windows 10 Update

Microsoft says most users should hold off getting the next major Windows update until it's automatically installed. The unusual warning is because of some specific hardware compatibility problems that Microsoft is ironing out. The update has been ... dubbed the 'Creators Update' and is the second major update Microsoft has issued for Windows 10, though it has been making minor changes and additions since the system was released. Some but not all users have already received it as an automatic update. That's because Microsoft is deliberately rolling it out in stages and initially ... (view more)

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