windows

Mon
29
Feb
Dennis Faas's picture

Explained: System Restore vs System Recovery, and When to Use It

Infopackets Reader Fred L. writes: " Dear Dennis, I own an HP computer with Windows 7 and many of my programs keep crashing for no apparent reason. One of the biggest problems I have is that Windows Explorer crashes, then my desktop is reset; this ... happens over and over again, making it impossible to use the computer. I've scanned for viruses and malware and nothing as turned up. As such, I would like to reset the computer to factory settings and wipe out the entire hard drive, similar to when I first purchased the computer. There is something called HP Recovery Manager, but I don't fully ... (view more)

Mon
22
Feb
Dennis Faas's picture

How to: Move Installed Programs to Another Drive in Windows 7, 8, 10

Infopackets Reader 'Ed' writes: " Dear Dennis, Back in the days of Windows 95 and 98 there used to be a utility called Change of address (also known as 'COA' or 'COA2'), which allowed you to move a program from one drive to another. For example, I ... could move an installed program from C: to D: drive, then Windows would run the program from the new location. Is there still such a utility available for Windows 7, 8 and 10? " My response: Change of Address was created by Ziff Davis and is downloadable through PC Magazine's website. That said, the program was made in 2001 and I am not sure if you ... (view more)

Fri
19
Feb
Dennis Faas's picture

Explained: Why You Can't Copy / Restore the Program Files Folder

Infopackets Reader Guy P. writes: " Dear Dennis, A few days ago I turned my PC on and instead of booting into Windows, it went directly into Windows Startup Repair. It scanned the drive but then reported that 'Startup Repair cannot repair this ... computer automatically'. I restarted the system and tried to boot Windows normally, but again it went into the Startup Repair, and with the same results. I backed up my system previously from within Windows but there was no way for me to restore the backup (since the backup program runs inside of Windows). Long story short, I decided to format my hard ... (view more)

Fri
29
Jan
Dennis Faas's picture

How to: Convert Quattro Pro files (and more) to Excel Format

Infopackets Reader Howard R. writes: " Dear Dennis, I have some really old family Quattro Pro spreadsheets from 1994-98. I would like to be able to view these spreadsheets on my Windows 10 system, and if possible, convert the Quattro Pro files to ... Excel files. The Quattro Pro files are using the .WB1 file extension. While the current version of Open Office can read .WB2 files, it won't read these .WB1 files. Do you know of a program that can read and convert the .WB1 files to Excel? I look forward to hearing from you. " My response: After researching Howard's question, I suggested he try ... (view more)

Wed
06
Jan
John Lister's picture

North Korea's PC Operating System: At a Glance

Two German researchers have revealed that the world's most secure operating system could be Red Star OS. If you've never heard of it, that's probably because it's used only in North Korea. Florian Grunow and Nikalaus Schiess say that the system, ... which was created by the country's government, tracks virtually every file a computer user opens or handles. (Source: ccc.de ) The system is widely used on publicly owned computers. Reports from the country say the very few privately owned computers in North Korea are more likely to run Windows XP. System Uses Open-Source Base ... (view more)

Wed
02
Dec
John Lister's picture

Report: Windows 10 Uptake Losing Momentum

Windows 10 is picking up new users at an increasingly slower pace according to newly-published figures. An international breakdown suggests the decision for Microsoft to give Windows 10 away free of charge may not have had as much impact as ... expected. The main set of new figures covers November 2015 and is from NetMarketShare. As with several other companies, it provides visitor analysis for a large number of websites (around 40,000) and regularly collates the data from these sites. Windows 10 Still Behind XP, 7, and 8 During November 2015, Windows 10 was used by around nine percent of ... (view more)

Thu
05
Nov
John Lister's picture

First Major Windows 10 Update Imminent

The first major update to Windows 10 is expected to reach the general public in the next week or so. It will bring together a range of fixes and features that have already been tested by some users. The update has got several names. It appears it ... will consist of all the changes up to a "build number" of 10586, known internally at Microsoft as Threshold 2. However, for marketing to the general public, Microsoft may simply refer to it as the Fall update. (Source: infoworld.com ) First Major Windows 10 Changes For Most Users This should be the first major change that the average user ... (view more)

Mon
02
Nov
Dennis Faas's picture

How to Fix: Can't Change Firefox Home Page

Infopackets Reader 'Raburt' writes: " Dear Dennis, A friend of mine migrated his system to Windows 10. Somehow in the process, the home page in his Firefox changed and he has been unable to change the home page back to what it was previously. One of ... the things I suggested was to be sure that his computer is not using a proxy setting. Do have some other suggestions? Thanks. " My response: Assuming that the home page has not been hijacked due to a malware infection, oftentimes the easiest way to fix a program that isn't working properly (and in this case, a web browser) is to reinstall it. ... (view more)

Fri
23
Oct
Dennis Faas's picture

How to Fix: 'BOOTMGR is Missing' when Cloning HD to SSD

Infopackets Reader Pam C. writes: " Dear Dennis, I recently purchased an SSD (solid state hard drive) and wish to transfer my existing copy of Windows (from a standard hard drive) onto the SSD. I used Acronis True Image to clone the hard drive to ... SSD, but when I try and boot from the SSD, I receive the error message that 'BOOTMGR is Missing'. I have also tried creating an archive backup of the original hard drive and then restored that to the SSD, but I have the same problem. How can I fix the 'BOOTMGR is Missing' error? " My response: This is a very common problem ... (view more)

Fri
02
Oct
Dennis Faas's picture

How to Fix: Can't Uninstall or Reinstall Silverlight

Infopackets Reader Tim S. writes: " Dear Dennis, I am trying to play Netflix on my computer, which requires Microsoft Silverlight. Every time I try and play a movie, I get an error stating that Silverlight is not installed on the system. But when I ... check in my Control Panel via Add / Remove programs, Silverlight says it's installed. I have tried to install the latest version of Silverlight from the Internet but it won't install. I don't get it. Can you help? " My response: I knew this problem would require some troubleshooting, so I contacted Tim and he agreed to let me access his computer ... (view more)

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