windows

Fri
01
Jul
Dennis Faas's picture

How to: Prevent Others from Reading Your Emails or Accessing Your PC (at Work)

" Dear Dennis, I work in an office on a desktop PC. If I am away from the PC, anyone in the office can hop onto my computer and access my emails because the 'offline access' to my emails feature is enabled. I have no idea how to turn it off! How can ... I prevent others from accessing my emails while I'm away? " My response: The quick and short answer is that disabling offline access to emails depends on the application or service you're using - most likely somewhere in your user account settings if you're using something like Gmail, or possibly in the "Tools -> Options" menu if you're using ... (view more)

Wed
29
Jun
John Lister's picture

Microsoft Reverses Controversial Windows 10 Nag Screen

Microsoft says it will backtrack on one of the most controversial elements of its campaign to push users towards Windows 10. It will no longer interpret clicking a close window button (the "X") as authorizing an installation of the new operating ... system. Since launching the system last year , Microsoft has been slowly ramping up its efforts to get people installing Windows 10. It's moved from the original position of having user actively seek out the system through a "pre-registration" tool to eventually reaching the point when Windows 10 was considered a recommended ... (view more)

Thu
28
Apr
John Lister's picture

Hackers Weaponize Obscure Windows Feature

Microsoft has detailed the intricate and carefully crafted attack techniques of a longstanding group of online spies. They include taking advantage of a now-retired Windows feature for easier updates. Thankfully for home users, the attacks from the ... group Microsoft dubs "Platinum" have been highly targeted at government, defense, communications and intelligence agencies and organizations. That's promoted speculation a government may be behind the attacks. The details come in a report by Microsoft's Windows Defender Advanced Threat Hunting. It notes that while some attacks are ... (view more)

Fri
22
Apr
Dennis Faas's picture

How to Fix: CRITICAL_PROCESS_DIED Error - Step by Step

Infopackets Reader 'Lee' writes: " Dear Dennis. I have done a clean install of Windows 10 and downloaded all updates; however, I keep getting a blue screen error message that "CRITICAL_PROCESS_DIED". Prior to that I was running Windows 7 - but also ... had the same error CRITICAL_PROCESS_DIED. I have done several clean installs, but no luck. I've run chkdsk (check disk) and did a memory check - but neither report any errors. I did the 'sfc /scannow', but receive an error that 'windows resource protection found corrupt files but was unable to fix some of them'. Can you please help? " My response: ... (view more)

Wed
06
Apr
John Lister's picture

Windows 10 Getting Two New Changes

Microsoft has unveiled a couple of changes to improve Windows 10: smartphone owners will be able to see notifications on their computer screen, while many Chrome extensions could be coming to the Edge browser. A forthcoming update will introduce ... something called "notification mirroring." That will mean pairing a Windows or Android smartphone or tablet with a Windows 10 computer. Users can then automatically have any notifications that normally appear on their smartphone or tablet show up on their computer screen instead. The idea is that while somebody is working on their computer, ... (view more)

Mon
28
Mar
Dennis Faas's picture

How to: Run 16-bit Programs on Windows 10 64-bit

Infopackets Reader 'Colin' writes: " Dear Dennis, I have Windows 10 64-bit and when I try and run an old Visual Basic software program, it says 'This app cannot run on your PC'. I believe the Visual Basic program uses 16-bit architecture. So the ... question is, how can I run 16-bit programs on Windows 10 64-bit? " My response: The simple answer is that you cannot run 16-bit applications on 64-bit Windows directly , including Windows 10 64-bit. The same holds true when trying to run 16-bit applications on Windows 7 64-bit or Windows 8 64-bit. That said, there are workarounds to the problem. ... (view more)

Mon
29
Feb
Dennis Faas's picture

Explained: System Restore vs System Recovery, and When to Use It

Infopackets Reader Fred L. writes: " Dear Dennis, I own an HP computer with Windows 7 and many of my programs keep crashing for no apparent reason. One of the biggest problems I have is that Windows Explorer crashes, then my desktop is reset; this ... happens over and over again, making it impossible to use the computer. I've scanned for viruses and malware and nothing as turned up. As such, I would like to reset the computer to factory settings and wipe out the entire hard drive, similar to when I first purchased the computer. There is something called HP Recovery Manager, but I don't fully ... (view more)

Mon
22
Feb
Dennis Faas's picture

How to: Move Installed Programs to Another Drive in Windows 7, 8, 10

Infopackets Reader 'Ed' writes: " Dear Dennis, Back in the days of Windows 95 and 98 there used to be a utility called Change of address (also known as 'COA' or 'COA2'), which allowed you to move a program from one drive to another. For example, I ... could move an installed program from C: to D: drive, then Windows would run the program from the new location. Is there still such a utility available for Windows 7, 8 and 10? " My response: Change of Address was created by Ziff Davis and is downloadable through PC Magazine's website. That said, the program was made in 2001 and I am not sure if you ... (view more)

Fri
19
Feb
Dennis Faas's picture

Explained: Why You Can't Copy / Restore the Program Files Folder

Infopackets Reader Guy P. writes: " Dear Dennis, A few days ago I turned my PC on and instead of booting into Windows, it went directly into Windows Startup Repair. It scanned the drive but then reported that 'Startup Repair cannot repair this ... computer automatically'. I restarted the system and tried to boot Windows normally, but again it went into the Startup Repair, and with the same results. I backed up my system previously from within Windows but there was no way for me to restore the backup (since the backup program runs inside of Windows). Long story short, I decided to format my hard ... (view more)

Fri
29
Jan
Dennis Faas's picture

How to: Convert Quattro Pro files (and more) to Excel Format

Infopackets Reader Howard R. writes: " Dear Dennis, I have some really old family Quattro Pro spreadsheets from 1994-98. I would like to be able to view these spreadsheets on my Windows 10 system, and if possible, convert the Quattro Pro files to ... Excel files. The Quattro Pro files are using the .WB1 file extension. While the current version of Open Office can read .WB2 files, it won't read these .WB1 files. Do you know of a program that can read and convert the .WB1 files to Excel? I look forward to hearing from you. " My response: After researching Howard's question, I suggested he try ... (view more)

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