windows

Fri
02
Oct
Dennis Faas's picture

How to Fix: Can't Uninstall or Reinstall Silverlight

Infopackets Reader Tim S. writes: " Dear Dennis, I am trying to play Netflix on my computer, which requires Microsoft Silverlight. Every time I try and play a movie, I get an error stating that Silverlight is not installed on the system. But when I ... check in my Control Panel via Add / Remove programs, Silverlight says it's installed. I have tried to install the latest version of Silverlight from the Internet but it won't install. I don't get it. Can you help? " My response: I knew this problem would require some troubleshooting, so I contacted Tim and he agreed to let me access his computer ... (view more)

Tue
08
Sep
John Lister's picture

How To Switch Off Windows 10 'Keylogger'

Some media outlets have accused Microsoft of building creepy keylogger spyware into Windows 10. That's a somewhat overblown interpretation, but some users may want to take the option to turn off the relevant setting. Traditionally references to " ... keyloggers " are about unauthorized programs installed on computers, often without the owner's knowledge and often through trickery. Such programs are designed to track everything the user types, then relay the data over the Internet to criminals who then look for passwords, credit card numbers, and bank account information. In this ... (view more)

Fri
04
Sep
Dennis Faas's picture

How to Fix: Quick Access to work like Favorites

Infopackets Reader Tim H. writes: " Dear Dennis, I just upgraded to Windows 10 recently and one thing that bothers me when I'm using File Explorer to browse my files is the 'Quick Access' section. Previously in Windows 7, this section was called ... 'Favorites', and contained only the shortcuts that I wanted listed. For example, I could go into c:\users\my user name\favorites and add a shortcut to my taxes folder. Now that I've upgraded to Windows 10, I'm stuck with Quick Access which not only shows my previous Favorites, but also includes a bunch of other junk - such as recently opened files and ... (view more)

Thu
03
Sep
John Lister's picture

Acer Releases Phone PC Running 'Real' Windows 10

Microsoft's goal of having Windows 10 used on just about every form of computing device has taken one step forward. Manufacturers have already incorporated it into a phone and even a portable stick. Acer, the company that helped establish the idea ... of the netbook as a way to run 'real' Windows on an ultra-portable device, has announced what it is calling the first PC Phone. At first glance, the Jade Primo looks like a high-end smartphone running Windows mobile; however, it has fairly impressive specifications, including a Snapdragon 808 Processor, a full 1080p HD 5.5" AMOLED ... (view more)

Wed
02
Sep
John Lister's picture

Microsoft May Reveal More About Windows 10 Patches

Microsoft says it may revise its policy of giving little to no information about the contents of updates to Windows 10. For now at least, any details would only go to business customers. As previously discussed, Windows 10 marks a departure from the ... traditional monthly release of updates , with the only exceptions being one-off security patches for serious bugs in the wild which are usually being exploited by hackers. Under the new system, Microsoft quietly sends out updates both for security fixes and enhancements to features, as and when they are ready. That's accompanied by a change in ... (view more)

Tue
01
Sep
John Lister's picture

Edge Browser Flop Claims Likely Premature

Figures for August have led one site to suggest that Microsoft's new Edge browser is not that widely used. However, the difficulty of calculating such figures means it is far too early to call it a bust. The figures come from Statcounter, which is a ... professional service for website owners which tracks web visitors. As well as giving individual sites details of their visitors, Statcounter collates the data from all of its customers to come up with estimates for web use as a whole. It believes the number and variety of sites it tracks makes this a reasonably accurate estimate. Edge Figures ... (view more)

Tue
18
Aug
John Lister's picture

Mandatory Windows 10 Updates Hit By Glitches

Microsoft's patch process for Windows 10 is going far from smoothly, with some PCs locked in a constant reboot. It's reawakened the debate about how the new Window 10 update system will work. With Windows 10 intended to be the final "brand new" ... edition of the operating system, Microsoft has ditched its traditional policy of a monthly 'Patch Tuesday' security update, including emergency patches in between when needed. Service Packs were also previously released once every year or so after gathering enough patches, along with offering a few new features. Instead the plan ... (view more)

Mon
10
Aug
Dennis Faas's picture

How to Disable Windows 10 Email Login

Infopackets Reader Alice K. writes: " Dear Dennis, I just installed Windows 10 on my PC, and I was disappointed that I now have to sign on with a Microsoft account email address. I would much rather not have to login to Windows 10 with a Microsoft ... account. Is there any way I can login to Windows 10 normally without an email address? " My response: Windows 10 and its services are largely based on the user having an Internet connection and a Microsoft account. For example, OneDrive, which allows users to store files seamlessly on the Internet, requires a Microsoft account in order to ... (view more)

Tue
28
Jul
John Lister's picture

Microsoft Relaxes Windows 10 'Mandatory Updates'

Microsoft has confirmed that Windows 10 users will be able to block or undo some updates to the system. It's a minor exception to the recently-instated policy that all updates are mandatory. In previous editions of Windows, users have always had the ... choice of whether or not to download a new feature or security update, including whether or not it was installed automatically, or manually. Last month Microsoft raised eyebrows when a page on its site revealed that users of the Home edition -- the one aimed at the general consumer market -- will have all updates downloaded automatically. The ... (view more)

Mon
27
Jul
Dennis Faas's picture

Can I Cancel my Windows 10 Reservation and Reserve Later?

Infopackets Reader Jessy R. writes: " Dear Dennis, I reserved my free copy of Windows 10 using the 'Get Windows 10' app in the tray bar, but now I'm not sure if I should go through with the upgrade. I think I might wait a bit to see what the ... response is from the general public before I upgrade to Windows 10. Question: if I cancel my reservation, can I reserve Windows 10 again later? I was about to cancel the reservation the other day but the message box said that I might miss out on the offer to get the free upgrade. What can I do? " My response: If you cancel the ... (view more)

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