About our Team

History has been made and the foundation of infopackets is already well established. But who are the faces behind infopackets? Together, each member of our team contribute with their unique talent that help make infopackets what it is today.

Dennis Faas

Dennis is the owner and CEO of Infopackets, Inc. | Computer 411. Dennis began his digital journey into the computing evolution as early as 1981 -- when he was just 6 years young. From that point on, Dennis was passionate about computers and learning all things technical. At age 24, he was awarded a Bachelors degree in Computer Science from the University of Windsor, Ontario. With plenty of computing experience under his belt and a piece of paper to prove it, Dennis decreed his entrepreneurial life-long dream of becoming his own boss. Soon after, Dennis met up with a local man who needed expertise in automating his own home-based computer business online the Internet ... and the rest, as they say, is history.

Luci Faas

Luci has a unique career that stretches 3 countries. She started in Tokyo working for the United Nations Organization as a Program Assistant, specializing in environmental education. She later moved to the United States and worked as a Buying Agent for a large manufacturing corporation. In 2007, Luci met Dennis and moved to Canada. She has been helping to promote infopackets.com ever since through content syndication. Luci also compiles the email newsletter daily.

Brandon Dimmel

Senior Editor of Infopackets, Brandon has been with the team since May, 2006. A techie all the way, he's been a writer in the world of technology for some time, contributing blogs plus software and hardware reviews to a host of different sites. His main interest is web security, but only when we can pry him away from a game of Halo 3. Other than his work for Infopackets, Brandon is pursuing a PhD in History at the University of Western Ontario.

Douglas Godbey

With a career spanning 39 years, Doug has almost done it all: from mainframes, various mini-computers, and PC class systems. He has worn several 'hats' in his various jobs over the years from hardware repair and operations, to software development, Systems Administration, Quality Assurance, and everything in between. Doug likes writing about computer hardware, and especially Linux. He also answers questions sent to the Infopackets Help Desk and assists Dennis with testing and system operation. Known as the Handicapped Computerist, Doug is doing what he can to further the cause of computing for the low-income folks in his local area.

Carol Bratt

Carol has been writing articles for Infopackets since 2006. She is A+, MOS, and MCP certified, as well as a Microsoft Certified Word Expert. Carol writes articles for various publications and has authored several books that unravel the mystery of MS Office. When she isn't writing, she is hard at work creating her bi-monthly Word Bytes newsletter and fine-tuning her Carols' Corner Office website and answering subscriber's questions. Carol's hobbies include reading, crocheting and the arts.

Bill Lindner

Bill currently resides in Northern California with his beautiful wife and 3 cats (kids). For the past 10 years he has worked in the medical field. After majoring in Criminal Justice for 3 and a half years and finding out how dysfunctional the justice system was, he worked in retail management until settling into the medical field. Bill has always enjoyed helping others. Research and investigations are two of his strongest attributes. Bill explains, "Writing lets me share things with others, while occasionally allowing me to rant. I'm also a certified PC repair technician and enjoy problem solving computer problems."

Carlo Orlando

Carlo has been an Infopackets contributor since November, 2006. Carlo's love of technology can be traced back to his Kindergarten days when he first mastered the difficult "Donald Duck" game for the Commodore 64. Since then, he has gone on to earn a double major in English and Social Studies. He used these two disciplines as a foundation when pursuing his teaching certification. He returned to teach in the place where he first fell in love with technology: the Kindergarten classroom. He is currently completing his Masters degree in the Art of Teaching.

John Lister

John Lister is a British freelance journalist and self-confessed jargon-buster. Formerly the spokesman for clear-communication pressure group Plain English Campaign, his war on technology gobbledygook reached new heights when he had to communicate with computing professionals while redesigning the Campaign's website and creating a series of online training courses. The author of two books on the professional wrestling industry, his strangest journalistic experience to date saw him asked about Richard Gere's love of animals live on Radio Bogota.

Rachael Griffin

Rachael, a Toronto native, currently lives in London Ontario. She has spent many years traveling to places such as Cambodia, Vietnam and South Africa, but more than anything loves to come home to her MacBook. Her main tech interests have to do with Apple products, cell phones, or her new favourite, Xbox 360. When not writing for Infopackets, Rachael is a PhD student in British history at the University of Western Ontario.

Kate Erickson

A self-professed "Jack-of-all-trades," Kate is currently a freelance writer based in Montreal, Quebec. After studying Biology and Oceanography, Kate switched to writing and is pursuing a Masters degree in Journalism. She currently contributes to several print and online publications covering topics such as science and pop culture, travel, and technology, and is also involved in programming at a local community radio station. Ever curious about the "big picture," Kate loves to connect the dots between tech innovations and their context in daily life.

Jonathan Geiger

Jonathan Geiger is a web designer and developer based in Toronto, Ontario. Jonathan non-officially joined our roster in the summer of 2008 and has been an incredibly huge help to infopackets ever since. His specialties are CSS, Java, HTML, PHP, Ajax, Flash and graphic design on the Mac. In 2007, Jonathan graduated from Sheridan Institute of Technology and Advanced Learning, with an Honors in the Art Fundamentals program. He currently attends the Ontario College of Art and Design, and is working towards a Bachelor of Fine Arts in Drawing and Painting. When he's not being a geek, Jonathan spends his spare time with this girlfriend, reading a book, messing with photography, and of course, drawing and painting.

Jennifer Johannesen

Jennifer is a marketing and business consultant in Toronto, Ontario. She stumbled into producing SharePoint demos on a recent assignment, and now writes, records and produces Infopackets Video Reviews. Her technology background goes back 15 years and includes roles as Webmaster and Project Manager for new media projects. Now an independent consultant, Jennifer provides small business consulting, technical/marketing writing, proposal writing and website development. She holds a Bachelor's degree in Administration and Information Management from Ryerson Polytechnic University (1994) and is a certified yoga instructor (2004).

• Home
• Subscribe
• Unsubscribe
• About
• Contact
• Advertise
• Privacy Policy

Copyright © Computer 411 | Infopackets.com. All rights reserved.