Windows Tips

Fri
14
Sep
Dennis Faas's picture

How to Fix: OpenVPN 'SSL_CTX_use_certificate:ca md too weak'

Infopackets Reader Steve T. writes: " Dear Dennis, I recently upgraded my OpenVPN from version 2.3.2 (back in 2014) to the latest version 2.4.6, but now my OpenVPN server is broken. I checked the log files and it says ' SSL ... routines:SSL_CTX_use_certificate:ca md too weak ', followed by 'Cannot load certificate file /path/cert.crt'. I have tried embedding my certificates inside the server.ovpn file (rather than having it point somewhere externally), but that does not help. It simply won't load the certificate. I've researched this issue for days and keep coming across a forum post on the ... (view more)

Mon
10
Sep
Dennis Faas's picture

Explained: If I Reset Windows 10 will it Remove Malware?

Infopackets Reader Abdul M. writes: " Dear Dennis, A few weeks ago my computer gave me a warning message that I was infected with virus and that I needed to call 1 800 208 0798 to fix the problem. The man I spoke to had an Indian accent and said he ... was from Microsoft. He then connected to my computer and removed the virus, then demanded $199 payment which I paid. He then forwarded me to another security specialist, who examined my system and said that my firewall was broken and it would cost another $350 to fix it. If I didn't pay it, he said hackers would attack my computer . At this point I ... (view more)

Fri
07
Sep
Dennis Faas's picture

Scammed by Live PC Expert? Here's What to Do

Infopackets Reader Elliot D. writes: " Dear Dennis, I'm reaching out to you because I've been scammed by Live PC Experts (livepcexpert.com). Back in February this year an error message appeared, stating that my computer was infected and I needed to ... call 855 631 4214 to fix it. The tech I spoke with had a very thick Indian accent and said my computer was infected with the Zeus Trojan. They then offered me a 5 year support contract for $500 and said they would fix the problem; that was in February this year. I paid them by check because they said my credit card was being attacked by hackers and ... (view more)

Fri
31
Aug
Dennis Faas's picture

Explained: VPN vs Proxy; What's the Difference?

Infopackets Reader Bill K. writes: " Dear Dennis, Thanks for your excellent and concise explanations regarding VPNs (virtual private networks). I read with interest the latest article, ' Difference Between VPN Server and VPN (Service) ' and also ' ... Do I need a VPN? Are VPNs Safe for Online Banking? '. I was wondering if you could explain the difference between a VPN vs Proxy ? Which one is better? Can I use a Proxy with bit torrent or browsing the web anonymously? " My response: In this case, the term "proxy" refers to a "proxy server", which is a special use server online the Internet that is ... (view more)

Mon
27
Aug
Dennis Faas's picture

Explained: Difference Between VPN Server and VPN (Service)

Infopackets Reader Kathy S. writes: " Dear Dennis, I have been researching the difference between a VPN server and a VPN , and I am super confused. I read your article entitled ' Do I need a VPN? Are VPNs Safe for Online Banking? ' and that has ... helped a bit, but I was wondering if you could explain which one would be cheaper for me in the long run? It is cheaper to have my own VPN server or should I pay for a VPN service? " My response: A VPN server and VPN (service) operate very similar because they use the exact same technology - however, using a VPN server vs a VPN (service) are two ... (view more)

Fri
24
Aug
Dennis Faas's picture

How to Fix: Kodi Password Protect Folder / Content

Infopackets Reader Jill A. writes: " Dear Dennis, I have installed Kodi media center on my media PC, which is connected to my HDTV in the living room. We use Kodi to play videos that we download off the Internet. I have two children under the age of ... 10 that I don't want accessing R rated movies and was wondering if there is a way to lock or password protect folders in Kodi ? I have searched for 'Kodi password protect folder' using Google but the instructions were confusing. Can you help? " My response: In a nutshell, it is possible to password protect folders in Kodi after first setting a " ... (view more)

Mon
13
Aug
Dennis Faas's picture

How to Fix: WD My Book Read Only (Remove Write Protect)

Infopackets Reader Larry O. writes: " Dear Dennis, I don't know what's going on but all my files on my external western digital 'My Book' are marked as ' READ ONLY '. I have tried formatting the My Book drive using File Explorer, but it tells me the ... drive is write protected. I have looked but there is no tab or switch on the USB drive to unlock or disable the write protect . I have also tried formatting the drive with Windows Disk Management but it fails. Also, if I right click the drive partition in Disk Management, the delete option is missing. I am at a complete loss. I have searched for ' ... (view more)

Fri
10
Aug
Dennis Faas's picture

How to Fix: Microsoft Visual C++ Hangs During Install

Infopackets Reader Joe P. writes: " Dear Dennis, I have Windows 7 Ultimate 64bit. I am trying to install 'ON1 Photo Editor' on my machine which requires Microsoft Visual C++ 2015 Redistributable. The installer package for the ON1 Photo Editor ... includes the Microsoft Visual C++ 2015 Redistributable as part of the installation. During the installation, however, the Microsoft Visual C++ hangs during the install and does not proceed. I have let it sit for over 24 hours and nothing happens - the installation hangs and ultimately fails . I should also mention that my Windows Update is also broken ... (view more)

Mon
30
Jul
Dennis Faas's picture

Best Anti Ransomware Software Free - 5 Steps

Infopackets Reader Kevin L. writes: " Dear Dennis, I have been researching the best anti ransomware software for 2018 and came across your website. I was wondering if you had any recommendations? While searching for the best anti ransomware software ... (free), many websites have their own opinion on what anti ransomware software is the best, but most require a paid subscription. What is your opinion on the best anti ransomware software for PCs? " My response: I've answered this question in depth before (in a round about way) with my guide on How to Prevent Ransomware in 2018 - 10 Steps . This ... (view more)

Mon
23
Jul
Dennis Faas's picture

How to Fix: Classic Shell Start Menu Empty / Blank

Infopackets Reader Steve J. writes: " Dear Dennis, Thanks so much for your website and all the wonderful tips you have provided us over the years. I recently upgraded my main PC to Windows 10 and with your advice I installed Classic Shell to replace ... the horrid Start menu that comes default with Windows 10. I proceeded to click the Start button after the installation finished, but for some reason my Classic Shell Start menu is blank and it's been like this for a few weeks now. I installed Classic Shell on my laptop as well and it has all its icons. What gives? " My response: Whenever I work on ... (view more)

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