Windows Tips

Fri
23
Apr
Dennis Faas's picture

Reassign PCI COM port?

Infopackets Reader Ric J. writes: " Hi Dennis, I recently tried to install a new PCI modem card in my system. The modem is Plug and Play (PNP) and should automatically configure itself once the drivers are installed. Unfortunately, the modem won't ... properly install on my machine. I went into Device Manager and found that the modem assigned itself to COM1, which was already in use. So my question is: how do I change the COM port so that the modem won't conflict with COM1? " Side note: PCI stands for Peripheral Component Interconnect, or 'personal computer bus'. A COM port is short ... (view more)

Tue
20
Apr
Dennis Faas's picture

Change user login name (Windows XP)?

Infopackets Reader Brandon 'SpongeBoob' writes: " Dear Dennis, Much thanks for your article on changing paths to the My Documents / Pictures folder -- however, this time I have a new question! Do you have any idea on how to change a login user name ... for Windows XP? For example: I want to modify my user account name in the Documents and Settings folder, as well as the Start menu and logon / log off screen names. Any ideas? " My response: You can change your login screen name, as well as password, picture, account type, and .NET passport options though the Control Panel. To do this: ... (view more)

Thu
15
Apr
Dennis Faas's picture

Change My Documents / Music / Pictures path?

Infopackets Reader Brandon 'SpongeBoob' writes: " Dear Dennis, I have 2 hard drive partitions: the C drive, and the D drive. I always keep my data stuff like music, photos, and other downloaded files onto the D drive. I recently decided to format ... and reinstall Windows on my computer. When I click on start menu, is there a way to link the My Music and My Pictures folders to d:\my music and d:\my pictures (respectively)? I don't seem to be given the choice on whether I can change the targets. Any ideas? " My response: The folders you are referring to are called Shell Folders. ... (view more)

Wed
14
Apr
Dennis Faas's picture

Send fax through MS Word?

Infopackets Gazette Reader Viv 'Better Letters' writes: " Dear Dennis, I read with interest all your newsletters, and although I haven't had any of the problems that some people have had, I really enjoy reading everything your site has to offer. And ... now, I have a query: a colleague of mine wants to send a fax through her PC running Windows XP Pro. She doesn't have a fax machine connected to her PC, but she does have a phone line which has an ADSL Internet connection. Try as she might, her MS Word Document fax won't send out of the outbox. I've checked her settings, but can't figure it out. If ... (view more)

Tue
13
Apr
Dennis Faas's picture

Set default web browser (Mozilla FireFox)?

Infopackets Reader Russell F. writes: " Hi Dennis! I have two questions that I'm hoping you can help me with. First: I do not have Internet Explorer set as my default web browser, yet any link I click outside of Internet Explorer always launch in ... IE. How can I get the default changed to Mozilla Firefox? And, secondly: about two weeks ago all the links in Internet Explorer quit working. I looked everywhere, but could not find an answer. Can you help? " Side note: Mozilla Firefox is a new streamlined web browser which features tabbed browsing, a built in PopUp blocker, and a google ... (view more)

Thu
08
Apr
Dennis Faas's picture

Reorganize / delete entries in Start Menu?

Infopackets Reader Serge R. writes: " Hi Dennis! A few questions: How can I stop program entries from being created in my Start menu? ... Also, I'm not very computer savvy and do not understand all the abbreviations that are used all the time -- do ... you know of a web site that explains frequently used abbreviations? " My Response: Some program installations will ask if you want to place their icons in your start menu, while some installers simply do not. What you often end up with is a mess of entries in your Start menu. But fear not, the contents of the Start menu can be edited. For ... (view more)

Thu
25
Mar
Dennis Faas's picture

Excel Startup Xlt Error Message

Infopackets Reader Jon M. writes: "Hi Dennis! I recently uninstalled a program called 'RoboPDF' (not related to RoboForm ). Now, I receive an error message that "C:\ Program files \ Microsoft Office \ Office \ Startup \ roboPDF.xlt could not be ... found' every time I launch Excel. I was wondering how to get rid of this from appearing? " My response: I researched some topics in the MS Excel Help File, and found info relating to how Excel starts. Basically, the XLStart folder typically contains a bunch of mini-programs (called macro files) which execute every time Excel starts. A ... (view more)

Tue
23
Mar
Dennis Faas's picture

Uninstall Matcli vendor support?

Infopackets Readers Sid M. writes: " An icon with the word 'Matcli' appears on my task bar at every boot up. As soon as I open a program, Matcli goes away. I did a little research on Matcli and found that it is an acronym which stands for Motive ... Chorus Command Line Interface. The purpose of Matcli is to gather information about your system's identity like your name, email address, city, state, etc, and all of this gets written to a log file. One of the sites I visited told me that in order to remove Matcli, I need to 'uninstall HP instant support'. Unfortunately, I don't have any HP ... (view more)

Wed
17
Mar
Dennis Faas's picture

Downloaded file is corrupt?

Infopackets Reader Judy P. writes: " I have been having problems loading Simply Accounting 2004 onto my computer. Apparently I need a patch to install it on my machine -- unfortunately, the patch produces a strange error message when I try to run ... it. It states: ' Setup could not Complete. Setup cannot be completed because an error was encountered during setup. Please contact your software vendor for more information. ' Any ideas? " My response: I have a number of theories. Ensure that you have downloaded the correct patch. Disable any download accelerators (if you have any installed ... (view more)

Tue
16
Mar
Dennis Faas's picture

Send music in email using Outlook Express?

After publishing the article on missing pictures in Outlook Express (the Red X's), Infopackets Reader George W. asked a related question about hearing music through email. " Dear Dennis, I just got done reading your article about missing pictures in ... Outlook Express: I've got a similar problem and hope you can help me. Until a short time ago, I was able to insert background music (MIDI and .WAV files) into my emails and have the recipient listen to the music as they read the email. I did this by creating my email, then clicked Format -> Background -> Sound, and selected my music ... (view more)

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