black screen

John Lister's picture

Windows 10 Update Causes 'Black Screen of Death'

Microsoft has warned the latest Windows 10 update could produce a completely black screen for some users. It's easily fixable and shouldn't be a permanent problem. Microsoft hasn't given any details of why the problem occurs, or if it affects people ... with a particular piece of hardware or software in place. It's only saying that a "small number of devices" appear to be affected. The problem is listed as being with Windows 10 version 1809 and 1803. Those are the two major updated versions of Windows 10 which were released last year. Version 1803 was released in April, 2018, while 1809 was ... (view more)

Dennis Faas's picture

How to Fix: Laptop Black Screen, Windows Won't Boot

Infopackets Reader Elijah N. writes: " Dear Dennis, I have an HP laptop with Windows 10. Yesterday the laptop was working perfectly fine, but this morning I tried to turn it on and all I get is a black screen. The power light turns on, and the ... screen appears to be on (the screen backlight is on), but the screen is black and it won't boot into Windows 10. Nothing happens. What can I do to get my laptop working? " My response: This is a fairly common issue, and is either a hardware problem or a Windows boot problem. Some possibilities include: the laptop motherboard or display may have died, or ... (view more)

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