computer

Mon
22
Jun
Dennis Faas's picture

Windows 10 Upgrade: Can I keep my Old Windows Install?

Infopackets Reader Lisa A. writes: " Dear Dennis, Thanks for the great website and newsletter. I have a question regarding upgrading to Windows 10. I have a machine with Windows 7 and another with Windows 8, both of which have reserved the free ... upgrade to Windows 10. My question is this: if I upgrade to Windows 10, can I keep my old version of Windows on the same machine and boot from it? " My response: If you are performing an in-place upgrade of Windows 10, then you will not have a choice as to which operating system you want to boot into. That's because the in-place upgrade ... (view more)

Fri
19
Jun
Dennis Faas's picture

How to Cancel Windows 10 Reservation (Properly)

Infopackets Reader Tim P. writes: " Dear Dennis, How do I cancel my Windows 10 reservation? Also, how can I prevent Windows 10 from downloading onto my system? I see the 'Get Windows 10' icon in my tray bar, which has been there since June 1st. ... Originally I wanted the upgrade to Windows 10, but now I'm not sure it's a good idea because I'm concerned that the upgrade might fail or cause problems. I read on the Internet that the 'get windows 10' icon has to do with Microsoft patch KB3035583, whatever that is. Can you tell me how to remove the Windows 10 ... (view more)

Mon
15
Jun
Dennis Faas's picture

Download Windows 10 .ISO (DVD) for Clean Install?

Infopackets Reader Tim A. writes: " Dear Dennis, When will the full retail version (OEM) of Windows 10 be available as an .ISO file, so I can burn Windows 10 onto DVD and install it that way? I would much rather install Windows 10 clean using my DVD ... drive than to install it using Windows Update. A colleague of mine says that installing Windows over top of Windows (I.E: doing a Windows 'upgrade') is never a good idea. He says that upgrade installs usually leave left-overs from the previous Windows installation which can interfere with the new Windows 10 install - or worse, cause ... (view more)

Fri
12
Jun
Dennis Faas's picture

Which Processor is Better: Intel or AMD? - Explained

Infopackets Reader Bob C. writes: " Dear Dennis, Which processor is better: Intel or AMD? The reason I ask is that my laptop is roughly 6 years old and it's time for me to purchase a new one. That said, I can't seem to find the definitive answer as ... to which processor I should get for my next laptop. AMD seems to have cheaper processors, whereas Intel processors are usually always much more expensive. Can you shed light on which processor is better? " My Response: Update 20180620 : I have updated this article to include new information considering AMD's Ryzen line of ... (view more)

Tue
09
Jun
John Lister's picture

New Cloud-Based Antivirus Strategy Unveiled

A new security firm says it has come up with a way to stop malicious software before it reaches a user's computer. The "Isolation Platform" will initially be offered to business users, but remains to be seen how practical the solution is. According ... to makers Menlo, the main problem with most security tools are that they are based around the idea of examining programming code on a user's computer, and trying to determine if the code is malicious. Only if everything appears to be OK is a program allowed to run on the computer. Menlo says that's flawed because malware ... (view more)

Mon
01
Jun
Dennis Faas's picture

How to Fix: Can't run Command Prompt as Admin (Win8)

Infopackets Reader Dave T. writes: " Dear Dennis, I recently installed Windows 8.1 on my netbook and downloaded all the updates which took almost 2 days to complete. Towards the end there was a slew of failed updates which did not install; one of ... them which was a cumulative patch for Internet Explorer. I read that to fix the issue I need to open a command prompt as Administrator user and then run 'sfc /scannow' to fix the failed updates, but I cannot seem to run cmd.exe as the Administrator user. When I try and run 'sfc /scannow', I get the error message that 'You must be an administrator ... (view more)

Fri
29
May
Dennis Faas's picture

Why does my C Drive Keep Filling Up? - Explained

Infopackets Reader 'Old Techo from Oz' writes: " Dear Dennis, I have consistently noticed on 3 of my Windows 7 PCs that the C drive appears to bloat over time with 'low space' warnings constantly ... For example, Windows Explorer reports my C drive ... full with 78 gigabytes of data and only 6 gigabytes free. I knew this had to be wrong ... The only solution I have found is to make a disk image backup of my hard drive partition (using Acronis True Image , for example), and then restore the disk image later on. After the image is restored, Windows now reports correct free space available of 37 ... (view more)

Mon
18
May
Dennis Faas's picture

How to Fix: Monitor Keeps Going Black / Turning Off

Infopackets Reader 'Tina' writes: " Dear Dennis, My monitor keeps going black. It flashes on and then off after a few seconds, then it goes to a black / blank screen. Sometimes I have to power it on and off 20 times before the monitor will work ... properly, and some days, my monitor won't turn on at all! When this happens, my monitor power light stays yellow as if the monitor is sleeping or in standby mode. Normally the power light is green when it is powered on and working properly. Any ideas why my monitor keeps turning off? " My response: There are many reasons why a monitor keeps turning off ... (view more)

Fri
15
May
Dennis Faas's picture

How to 'Test Restore' Acronis True Image Backup

Infopackets Reader Richard W. writes: " Dear Dennis, I took your advice and purchased Acronis True Image to backup my computer's hard drive (using disk image backups). My question is: how can I be sure the disk image backups are not corrupt and will ... properly restore, if and when I need to do a restore? What is the best way to do a test restore of a disk image backup? " My response: You are not the only person to ask me how to restore a disk image backup -- and it's an excellent question to ask. The simple answer is that you need to run through the entire process of a restore ... (view more)

Wed
06
May
John Lister's picture

New Malware Erases Entire Hard Drive Upon Detection

Tech giant Cisco has warned that a new strain of malware is designed to render a Windows computer virtually useless if it's discovered by security software - effectively executing a boobytrap payload that eventually destroys all user data on the ... hard drive. Cisco says that Rombertik has "multiple layers of obfuscation and anti-analysis functionality" meaning that it is hard to discover and hard to examine. It's able to hide itself from both static and dynamic analysis, which respectively scan a computer's files and its currently active applications. (Source: cisco.com ) ... (view more)

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