customers

Tue
12
Jan
John Lister's picture

Microsoft May Offer Own Mobile Data Plan

Rumors suggest that Microsoft will allow Windows 10 users a way to access mobile data connections without having to deal directly with mobile carriers. The system would require a special Microsoft SIM card , and could make life easier for people on ... the move. There's no official confirmation Microsoft yet, but the company has already published an app in the Windows 10 store. At the moment the app, simply titled "Cellular Data", appears to be a placeholder while the 'further details' link points back to the main Microsoft website. The app description says it will let customers ... (view more)

Thu
10
Dec
John Lister's picture

Apple Abandons Streaming 'Cable TV' Replacement

Apple has reportedly ditched plans to launch an Internet-based alternative to cable TV. It is said to have failed to convince channel providers to back its plan for a cheap, basic subscription package. It's no secret that Apple has been working on ... such an offering for some time. The idea was to use gadgets such as the Apple TV box to offer a package that replaces the need for cable TV altogether, rather than simply supplementing it. Had the plan worked, it would have been the next stage of so-called " cord cutting ." That's the trend for people refer to as "cutting ... (view more)

Thu
12
Nov
John Lister's picture

Microsoft to Offer Cloud Data Beyond NSA Reach

Microsoft says its customers in Europe can now store data online in a way US security services can't access. It's a surprising and potentially controversial move from an American technology giant. The move follows a recent European ruling which ... means US firms can no longer ignore local regulations on data privacy. According to Microsoft, this affects data customers in 32 European countries connected to Internet-based Microsoft applications, including Office 365. Data Accessed Only In Specific Circumstances The data will be stored in two data centers in Germany, controlled by local ... (view more)

Tue
29
Sep
John Lister's picture

Google Ads to be Based on Your Email Address

Google is offering advertisers a new service based around customer email addresses. It won't mean users will receive more spam emails, but may be considered a misuse of email list advertising. The service is called Customer Match. It involves ... advertisers uploading a list of email addresses to Google (for example, a company's mailing list); in turn, Google will then check that list against its own database of people who have signed up for a Google account. If there's a match between the two email addresses, it will then run advertisements for the company when the relevant person is ... (view more)

Wed
26
Aug
John Lister's picture

Should Companies be Accountable for Leaked Customer Data?

Companies that don't do enough to protect customer data against hacking are more likely to be sued, thanks to a court ruling this week. A federal appeals court rejected an argument that the Federal Trade Commission (FTC) overstepped its powers by ... suing a company over three hacking incidents. The company is question is the Wyndham Hotel chain, in which 619,000 customers' credit card data was leaked. According to the FTC, Wyndham failed to use suitably complex login details on accounts, stored card data on its servers in unencrypted form, and did not use adequate firewalls to protect the ... (view more)

Thu
09
Apr
John Lister's picture

AT&T Fined $25M for Offshore Customer Data Leak

AT&T will pay a $25 million fine after regulators held it responsible for thieves taking personal details of 280,000 customers. The breaches were said to have occurred around November 2013 and April 2014, with the FCC beginning its investigation ... around May of 2014. It's the biggest ever such fine in the communications industry. The stolen information included the customers' names, part or all of their social security numbers, and some details about their account. On its own, the data wouldn't be enough for criminals to immediately steal money from customer's bank accounts, but could ... (view more)

Wed
04
Mar
John Lister's picture

High Tech or Flop? Order Pizza Using Car Dashboard

Twenty years ago, ordering a pizza online was virtually unheard of, but in 1994, the first-ever online pizza transaction took place . The idea proved to be way ahead of its time, but eventually caught on and more restaurants followed suit. In recent ... years smartphone apps have been developed so that mobile users can order their favorite foods on the go. Flash forward to today, and now Domino's and Pizza Hut have both reached agreements to allow customers to place orders through unconventional means -- by using smart watches and dashboards on high-tech cars. Domino's is no stranger to ... (view more)

Tue
27
Jan
John Lister's picture

Financial Regulators May Oversee Bitcoin

Two Facebook millionaires want US officials to regulate an exchange for buying and selling the controversial "cryptocurrency" Bitcoin. The move follows a scandal when the largest such exchange in Japan went out of business . The Bitcoin currency ... isn't issued by any government or backed by any assets. Instead, each new unit of the currency is created when a computer successfully solves what's effectively a puzzle designed to slowly increase the amount of Bitcoins in circulation. Every time one user pays a Bitcoin to another, a publicly available ledger of transactions is ... (view more)

Mon
25
Aug
Brandon Dimmel's picture

'Backoff' Malware a Huge Problem, Report Suggests

A new report suggests that roughly one thousand American businesses have been victimized by 'Backoff', a form of malware that exposes customers' most sensitive information, including credit card data. Backoff made headlines late last year when ... retail giant Target was hit , exposing credit card data of roughly forty million customers. Now, the National Cybersecurity and Communications Center (NCCIC) and U.S. Secret Service are suggesting that many more businesses have been exposed by the same malware. If an infection occurs, the Backoff malware is capable of recording keystrokes ... (view more)

Fri
14
Mar
John Lister's picture

Report: Target Warned, but Ignored Credit Card Hack

A major financial news outlet has accused Target of missing clear warning signals that it was being hacked and customer data put at risk. Target is the second largest discount retailer in the United States, next to Walmart. In December 2013, Target ... confirmed that hackers had stolen credit card data from 40 million customers. The attack happened approximately 19 days after American Thanksgiving (November 28, 2013). The theft not only affected customers who had used credit cards online, but in stores as well. According to Bloomberg Businessweek, Target had already set up a security center in ... (view more)

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