customers

Wed
04
Mar
John Lister's picture

High Tech or Flop? Order Pizza Using Car Dashboard

Twenty years ago, ordering a pizza online was virtually unheard of, but in 1994, the first-ever online pizza transaction took place . The idea proved to be way ahead of its time, but eventually caught on and more restaurants followed suit. In recent ... years smartphone apps have been developed so that mobile users can order their favorite foods on the go. Flash forward to today, and now Domino's and Pizza Hut have both reached agreements to allow customers to place orders through unconventional means -- by using smart watches and dashboards on high-tech cars. Domino's is no stranger to ... (view more)

Tue
27
Jan
John Lister's picture

Financial Regulators May Oversee Bitcoin

Two Facebook millionaires want US officials to regulate an exchange for buying and selling the controversial "cryptocurrency" Bitcoin. The move follows a scandal when the largest such exchange in Japan went out of business . The Bitcoin currency ... isn't issued by any government or backed by any assets. Instead, each new unit of the currency is created when a computer successfully solves what's effectively a puzzle designed to slowly increase the amount of Bitcoins in circulation. Every time one user pays a Bitcoin to another, a publicly available ledger of transactions is ... (view more)

Mon
25
Aug
Brandon Dimmel's picture

'Backoff' Malware a Huge Problem, Report Suggests

A new report suggests that roughly one thousand American businesses have been victimized by 'Backoff', a form of malware that exposes customers' most sensitive information, including credit card data. Backoff made headlines late last year when ... retail giant Target was hit , exposing credit card data of roughly forty million customers. Now, the National Cybersecurity and Communications Center (NCCIC) and U.S. Secret Service are suggesting that many more businesses have been exposed by the same malware. If an infection occurs, the Backoff malware is capable of recording keystrokes ... (view more)

Fri
14
Mar
John Lister's picture

Report: Target Warned, but Ignored Credit Card Hack

A major financial news outlet has accused Target of missing clear warning signals that it was being hacked and customer data put at risk. Target is the second largest discount retailer in the United States, next to Walmart. In December 2013, Target ... confirmed that hackers had stolen credit card data from 40 million customers. The attack happened approximately 19 days after American Thanksgiving (November 28, 2013). The theft not only affected customers who had used credit cards online, but in stores as well. According to Bloomberg Businessweek, Target had already set up a security center in ... (view more)

Wed
19
Feb
John Lister's picture

Advertisers: Amazon, Apple User Data a 'Gold Mine'

Most stories regarding privacy on the Internet involve complaints that tech firms go too far when divulging personal details of its users. In a twist of irony, however, advertisers are now complaining that Amazon and Apple are far too protective of ... their customer details. Several major advertising groups have told industry magazine 'Ad Age' that the two firms are missing out on ad revenue because they refuse to share personal customer information to the same extent as the likes of Google and Facebook. (Source: adage.com ) The advertisers say that the more details they have about ... (view more)

Mon
07
Oct
Dennis Faas's picture

Adobe Hack Leaves Millions of Customers Vulnerable

Adobe has been the target of a major attack by hackers. The result: the personal information of roughly three million Adobe customers has been exposed. Adobe's senior director of security for products and services, Brad Arkin, says the attackers ... took aim at customer data and source codes for a wide range of Adobe products, including Acrobat, ColdFusion, and ColdFusion Builder. Adobe is less concerned about the latter, and says the source code leak does not mean there is an "increased risk to customers as a result of [the] incident." Adobe also says that their investigation of the hack has ... (view more)

Fri
22
Mar
Dennis Faas's picture

Microsoft: The FBI Is Spying On Our Customers

Two weeks ago Google revealed that the Federal Bureau of Investigation (FBI) had been spying on its customers using National Security Letters that don't even require the approval of a U.S. judge. Now, Microsoft says the FBI is using the same ... strategy to snoop on its customers. National Security Letters (NSLs) are written documents issued by the FBI that force companies, including Internet Service Providers (ISPs), to hand over various types of information, including credit card details, banking data, and addresses, phone numbers, etc. NSLs Used to Access Microsoft User Accounts According to ... (view more)

Thu
20
Dec
Dennis Faas's picture

Windows 7 PCs Chosen by Most Customers: PC Builder

The president of a US-based PC builder says that approximately 80 per cent of his customers choose systems running Windows 7 rather than the new Windows 8 operating system. Puget Systems is an independent PC supplier based in Washington state. The ... firm is similar to Dell or Hewlett-Packard (HP), except that Puget Systems focuses almost exclusively on assembling customized, high-performance PCs. In a recent interview, Puget Systems president Jon Bach says the vast majority of his customers aren't interested in acquiring the new Microsoft Windows 8 operating system (OS). Familiarity, Reputation ... (view more)

Tue
13
Nov
Dennis Faas's picture

Verizon Waives Fees for Sandy Victims

Verizon says it won't charge customers who live in areas hit hard by Hurricane Sandy for service lost during the massive 'superstorm.' On a case-by-case basis, the company will also consider helping people in other locations. The network says the ... fee waiver is part of an ongoing program to help victims and restore cellphone service. Under the program, Verizon will waive fees for customers in ten New York counties and twenty-one New Jersey counties. The deal involves waiving the fees for all domestic calls and texts made by customers in the designated counties between October 29 (when the ... (view more)

Tue
02
Oct
Dennis Faas's picture

FTC Catches PC Rental Stores Spying on Customers

The U.S. Federal Trade Commission (FTC) has banned several companies from using spy software on computers they rent out. The banned software not only logged users' keystrokes but unobtrusively accessed the computers' webcams. PC Rental Agent is the ... software that appears to have been used in more than 400,000 "leasable" computers around the world, including those rented out by 1,617 rent-to-own stores in North America and Australia. (Source: ftc.gov ) The software is ostensibly designed to track down computers when rental customers disappear with the machines. However, the FTC has ... (view more)

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