customers

Thu
09
Sep
Dennis Faas's picture

Dell to Cease Offering Windows XP This Month

PC maker Dell is helping to usher in a new age by announcing that it will no longer offer PCs downgraded to Windows XP after the end of this month. It's a deadline well ahead of that set by Microsoft: October 22nd, which, coincidentally enough, ... marks the first birthday of Windows 7. Windows XP Driver Support to Continue Although Dell will continue offering driver support for Windows XP for another two years (December 2012, in fact), the company is determined to stop selling the OS well before October 22. "This means that we will stop offering XP as an option for customers starting this month ... (view more)

Tue
08
Jun
Dennis Faas's picture

New AT&T Mobile Plans Include Heavy Caveats

Just in time for the launch of a new iPhone model, AT&T Inc. is reportedly reigning in data usage by its customers using smart phones and iPads. A recent AT&T press release introduced new wireless plans, which says will make it much "more ... affordable" to enjoy the benefits of mobile Internet. AT&T customers will now be able to pick a plan that best meets their needs: a $15/month entry level plan or a $25/month plan that allows 10 times more data. Current customers will not be required to switch to the new plans, but can choose to do so without a contract extension. ( ... (view more)

Mon
07
Jun
Dennis Faas's picture

Microsoft Ditches Bing Cashback Scheme

Microsoft has decided to remove its "Bing cashback" feature after a lack of interest among retailers. The scheme allowed users to search for products and then get a rebate for buying from a selected seller. The scheme originally launched as part of ... Microsoft's Live search engine, before being rebranded when Live merged with MSN to produce the new Bing site. The launch of Bing arguably made the cashback tool more useful for both Microsoft and customers, as Bing is based around providing results in a variety of categories depending on the subject of a search. For example, people ... (view more)

Mon
14
Dec
Dennis Faas's picture

ISPs Remain Silent on Lucrative Wiretap Business

A barely-noticed letter from Yahoo to the U.S. Marshals Service has revealed surveillance policies that allow the US Justice Department to request wiretaps of its users. The 12-page letter (in PDF format), in response to a Freedom of Information Act ... request, claimed that Yahoo couldn't provide the information on their policies because their pricing scheme would 'shock' customers. (Source: rawstory.com ) A Yahoo lawyer wrote that if the pricing information was disclosed, it would be used to shame Yahoo and other companies and to traumatize their customers. (Source: rawstory.com ) Yahoo: ... (view more)

Mon
09
Nov
Dennis Faas's picture

MS Sets Cloud Computing Policy for Future Apps Online

Microsoft has assured users that it will strive to give cloud computing customers the same privacy commitments given to those using desktop software. But it warns that this could be limited by government regulations, particularly where data is ... transferred across international borders. Cloud computing is a broad term, but generally refers to set-ups where data, an application, or even an operating system is stored on, and operative from, a remote server rather than a user's computer. As Microsoft notes, it's not a new idea: Hotmail is an example of a cloud-based service, with the emails and ... (view more)

Tue
06
Oct
Dennis Faas's picture

'Free' Win7 Upgrade Taxed with Surcharge by Manufacturers

Computer manufacturers have been accused of excessive shipping charges for a supposedly free Windows 7 upgrade scheme. The fees mean some buyers could wind up paying as much as $17.03 for shipping: far more than the actual costs of delivering the ... upgrade. According to the free Windows 7 deal, people who buy Vista machines before the Windows 7 release date of October 22nd, 2009 will be able to get a "free" copy of Windows 7 upon its release. The aim of the scheme was to minimize the drop in computer purchases over the summer among people who'd otherwise have waited for the new system rather ... (view more)

Thu
03
Sep
Dennis Faas's picture

iPhone: Not the Jackpot that AT&T had Hoped, Report Says

A major newspaper has recently questioned how much AT ... (view more)

Thu
13
Aug
Dennis Faas's picture

Microsoft Finds Extra Revenue in Domain Renewal Fees

Microsoft has some bad news for those who signed up for the Office Live Small Business service before February 2008. These people will now have to pay an additional fee to renew all web domains acquired through the service. This is not the first ... time that Microsoft has requested payment for domain renewals. In February 2008 the company started charging new customers $14.95 USD for each new web domain. Up until now, those who signed up for the Office Live Small Business service before February 2008 were exempt from paying any additional fee. In the Interest of Fairness... Now, all Office Live ... (view more)

Wed
05
Aug
Dennis Faas's picture

Network Solutions Hacked, 500k Credit Cards Exposed

Malware planted on web servers belonging to Network Solutions LLC, a hosting company and domain registrar, reportedly compromised more than a half a million credit card accounts belonging to customers of its e-commerce merchants. The company said it ... found unauthorized code on servers that support some of its e-commerce merchants' websites. It's reported that transaction data for about 4,343 of its merchant websites was stolen and redirected to outside servers. (Source: techtarget.com ) Half a Million Cardholders Affected Approximately 573,928 cardholders were affected by the breach that ... (view more)

Wed
21
Jan
Dennis Faas's picture

Cellphone Networks Survive Inauguration, Mostly

Everybody was talking about Barack Obama's inauguration on Tuesday morning, and it showed. According to reports, a number of mobile phone networks faced overload circumstances that day until late afternoon, when the chat sessions finally began to ... dissipate. Having the most trouble that morning appears to have been T-Mobile, with PC World reporting that one customer complained they were unable to make or receive calls throughout the entire morning leading up to Obama's appearance. With cellphones an often necessary lifeline for personal and business purposes, the victim's disgust is certainly ... (view more)

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