fix

Mon
27
Jan
John Lister's picture

Windows 7 'End Of Life' Lasts Just 13 Days

Microsoft has issued one extra fix for Windows 7 after it passed the deadline for security updates to the system. In an all-too-familiar move, the extra update fixed a problem caused by the final scheduled update. January 14, 2020 officially marked ... the end of Windows 7's Extended Support period . During the Extended Support period, Microsoft no longer added new features or offered free support, but did issue security patches, fixed major bugs and offered chargeable support for consumers. That's now over and the official position is that there will be no further updates of any kind for Windows ... (view more)

Thu
19
Dec
John Lister's picture

Windows 10 File Explorer Bugs Cause Concern

Microsoft is to fix some major problems with the Windows 10 File Explorer. But the delay has raised some serious questions about its testing process. The problem first arose with Windows 10 version 1909, otherwise known as the November 2019 update. ... That version added a new feature to the File Explorer's search tool, which meant you can now preview documents stored remotely on OneDrive (cloud storage), rather than just locally on the computer itself. (Source: techradar.com ) Somehow adding that feature managed to add three major glitches: Many users found using the search tool would freeze ... (view more)

Tue
08
Oct
John Lister's picture

Latest Win10 Update Breaks Printing, Crashes Explorer

The latest Windows 10 update is designed to fix problems with printers. Instead it seems to be causing more problems. The update in question is Microsoft patch KB4524147 , which is marked as a "critical" update for those users running Windows 10 ... version 1903. It addresses an Internet Explorer scripting engine security vulnerability (CVE-2019-1367) . Another highlight of this update is a fix for "an intermittent issue with the print spooler service that may cause print jobs to fail." Unfortunately some users report quite the opposite has happened with regard to their printers. Since ... (view more)

Fri
07
Dec
Dennis Faas's picture

How to Fix: Excel Stdole32.tlb Error (The Easy Way)

Infopackets Reader Paulina K. writes: " Dear Dennis, I am running Microsoft Office Home and Student 2007. Whenever I run Excel, it displays an error message 'stdole32.tlb' and nothing else. MS Office then launches the Microsoft Office installer ... (inside of the Excel window), which takes about 5 or more minutes to complete. Eventually I can start using the program, but the next time I run Excel I get the same 'stdole32.tlb' error message. I have tried to uninstall and reinstall Office but it doesn't work. I also tried to repair Office but that gave me the same stdole32.tlb error message. Can ... (view more)

Wed
23
May
John Lister's picture

Microsoft: New Processor Bug Could Leak Data

Both Microsoft and Google are warning of another bug in computer processors. It's similar to previous bugs known as 'Spectre' and 'Meltdown'. For now the new issue has the less dramatic codenames 'Speculative Store Bypass Variant 4' and ... 'CVE-2018-3639'. As with Spectre and Meltdown , it involves a processor function known as speculative execution that's meant to improve computation processes. Unlike some bugs, it's classed as a low risk to users but is significant because of the sheer number of computers that could be affected. The processor is the part of the computer that physically carries ... (view more)

Tue
20
Feb
John Lister's picture

Google Exposes Unfixed Microsoft Edge Security Flaw

Google has revealed a security flaw with the Microsoft Edge browser before Microsoft released a patch. It's a controversial move with arguments across both the tech and security industries. The flaw in question is somewhat complicated. In very ... simplified terms, the flaw is to do with how Microsoft Edge converts website code into what users see on their computer screen when visiting a website. Google realized that it could work out precisely when the browser would access part of the computer's memory and use this knowledge to effectively set a booby trap. That could then force the computer to ... (view more)

Thu
30
Nov
John Lister's picture

'Spectacular' Apple Flaw Left Macs Wide Open for Attack

Apple has been forced to fix a major security flaw in the latest edition of the Mac operating system. The fix makes it far easier for a thief to access a computer's files. The bug is in MacOS High Sierra, which was released two months ago. It's ... widely used as its compatible with most Mac computers released in the past eight years or so. The problem is with root access on the system. That's the highest level of access, giving complete control of the computer and even the opportunity to alter key system files. Normally only the most confident users would enable root access (which then acts a ... (view more)

Fri
09
Jun
Dennis Faas's picture

Explained: How to Know if Windows Updates are Working (and What to Do if They Aren't)

Infopackets Reader Howard N. writes: " Dear Dennis, In regard to the WannaCry Internet worm which can infect all Windows PCs that have not yet been patched using Windows Updates - how can I make sure that my Windows Update is operating properly, and ... that I am receiving my updates automatically? I enjoy your newsletter - please keep it up and have a nice day! " My response: Generally speaking: you should be able to go to the "Windows Update" service within Windows, and it should tell you when updates were last received. If you haven't received any updates for a while - or if you have your ... (view more)

Mon
05
Jun
Dennis Faas's picture

How to Fix: USB 'Safely remove hardware' icon missing

Infopackets Reader Beth R. writes: " Dear Dennis, I am using Windows 7 and the USB 'Safely remove hardware' icon in my tray bar seems to have disappeared. I understand that USB drives need to be 'safely removed' or they can corrupt, which I would ... like to avoid. What can I do to fix the USB 'Safely remove hardware' so it comes back? " My response: There are a few things you can try in order to fix the USB "Safely remove hardware" icon - I'll explain a few approaches below. The fix below will work on Windows XP, Vista, 7, 8 and 10 . How to Fix: USB 'Safely remove hardware' icon missing The ... (view more)

Fri
07
Apr
Dennis Faas's picture

How to Fix: Malwarebytes 'Unable to connect to service' Error

Infopackets Reader Rachel P. writes: " Dear Dennis, As per your recommendation, I have installed Malwarebytes Antimalware Free on my system and I do a full system scan every 30 days or so. Today I tried to launch Malwarebytes Antimalware Free ... ("MBAM") and it gives me an error, stating that it is 'Unable to start' and 'Unable to connect to service' , with an option to click 'OK' and nothing else. I don't know how to fix this. Can you please help? " My response: I have run across this issue a few times with my clients, but resolving it is not always the same. I asked Rachel if she would like me ... (view more)

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