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'Contractors' Listen to Live Skype Calls

Microsoft contractors listen to some Skype calls to check the accuracy of translations, a whistleblower has revealed. Although Microsoft says it meets privacy laws, critics say its terms and conditions don't clearly warn users about this. The human ... listening takes place on some calls that use Skype's "automatic" real-time translation service. Until now, most users have assumed that the translation is done entirely by a combination of speech recognition and artificial intelligence to work out the context of a sentence and find the correct translations. While that's largely the case, a ... (view more)

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