pc

Infopackets Reader 'rseal54' writes: " Dear Dennis, I have a 6 year old Gateway computer with Windows Vista operating system and Service Pack 2 installed. I have a question regarding reinstalling Windows; I want to save all my data and installed ... programs to an external hard drive, then do a clean reinstall of the operating system. Is it possible to reinstall Vista with all the latest updates [automatically applied during the reinstall without using Windows Update]? Also, how do I get back all the items that were saved on the external hard drive? " My Response: That's an ... (view more)

Infopackets Reader 'Lagrangestacy' writes: " Dear Dennis, How can I recover a video from today that was deleted from my phone? " My response: You didn't mention which phone you have, so I will provide general information on file recovery for mobile ... phones using a PC. First and foremost: mobile phones use either micro SD memory card to store data, or internal phone memory, or both. Depending on where the deleted video is stored, you can try to use your Windows PC to recover the files. You can either: a) Take out your micro SD card in your mobile phone and attach it to the ... (view more)

Infopackets Reader 'Nurse Lynda' writes: " Dear Dennis, Thanks so much for fixing my computer [over the Internet] - it's amazing to see you work ... you sure know your stuff! ... [I have a question]: I have recommended your 'Remote Desktop Support' ... services to my friends on Facebook, but they don't understand how [you can fix my computer over the Internet]? Specifically, they are asking what is the meaning of 'Remote' Desktop Support? I've tried to explain, but they just don't understand it. Do you have a page explaining this? " My response: ... (view more)

Infopackets Reader 'rbruner' writes: " Dear Dennis, I have an older, but still viable Systemax XP computer that was upgraded to Windows 7 . The problem is that the unit powers down within a few minutes of powering on. I have already replaced the ... motherboard and power supply , kept the CPU (an AMD 4400+, circa Q4 2008). When I boot into safe mode, the unit is operational, but but if I boot up Windows 7 normally or insert a Ubuntu Linux Live CD, my PC will crash. Should I try another CPU? " My response: Based on what you're telling me, the issue might be hardware-related, ... (view more)

Microsoft has revealed that the next edition of its flagship operating system will be known as Windows 10, rather than Windows 9. The new operating system represents a further blurring of the lines between full-size PCs and portable devices such as ... smartphones and tablets. The choice of new name is largely a marketing tactic. Microsoft wants to get across the idea that the system will be a major relaunch over the much-maligned Windows 8, rather than a small set of minor revisions. Two Major Differences in Windows 10 There will be two main differences in approach with Windows 10. The first is ... (view more)

It appears that Google is getting ready to introduce a whole new user interface (UI) for its Gmail cloud-based email service. Leaked screenshots suggest the overhaul is substantial, meaning current Gmail users could face a significant challenge ... adjusting to the changes. If the screenshots are in fact legitimate, Google is hoping to meld its desktop version of Gmail closer to the mobile version, which is accessible through tablets and smartphones. In that way, it's similar to Microsoft's use of the touch-friendly interface that made its way onto desktop PCs when Windows 8 was released ... (view more)

The United States Department of Homeland Security (DOHS) has warned that users should switch away from Internet Explorer until a serious bug has been fixed. It's the first big security scare since Microsoft stopped supporting Windows XP earlier this ... month. The bug doesn't have a glamorous nickname and is instead simply known as CVE-2014-1776. When triggered, the bug allows for remote code execution, which means a third party would have full control over a remote PC without the need for credentials or consent from the PC owner. By clicking on a malicious link or by visiting an infected ... (view more)

Microsoft unveiled its future plan for Windows 8 at the 2014 Build developer conference this past weekend. The path appears to be backwards, with Microsoft introducing several new features that effectively revive Windows 7 functionality . For ... example, Microsoft executive vice-president of operating systems, Terry Myerson, showed off a new Start Menu that is fully integrated with Windows 8's "Modern" (formerly "Metro") interface. Myerson also said Windows 8 users will soon be able to launch Modern applications from the desktop interface. Myerson says the changes will be ... (view more)

Microsoft has announced that its Office software suite is finally coming to Apple's iPad tablet. Microsoft's newest Chief Executive Officer, Satya Nadella, unveiled the iPad version of Office at a news conference last Thursday. Microsoft ... Apprehensive About Releasing Office for iPad It's a bit of a mystery as to why Microsoft waited so long to release Office for a tablet that first launched roughly four years ago. Some experts believe that Office for iPad has been ready for release for a number of years. It's speculated that Microsoft wanted to keep Office on its own tablet ... (view more)