reset

Fri
19
Jan
Dennis Faas's picture

How to Fix: 'This site can't be reached. The connection was reset.' Error

Infopackets Reader 'Emmy-Lou' writes: " Dear Dennis, I am having trouble accessing eBay. The error message I get is: 'This site can't be reached. The connection was reset.' Other times, it is 'This site can't be reached. eBay unexpectedly closed the ... connection'. On the page with the error message, it says to: 'Try: Checking the connection, checking the proxy and the firewall, and Running Windows Network Diagnostics'. The official error message is ERR_CONNECTION_RESET (but sometimes it is ERR_CONNECTION_CLOSED ). Can you help? " My response: Troubleshooting this error message can be rather ... (view more)

Thu
02
Nov
Anonymous's picture

Reset Forgotten Windows Password

Have you ever lost or forgotten your Windows password? Infopackets Reader Steve J. writes: " Last week, a friend borrowed my laptop and changed my password. I didn't realize this until now because I haven't had to reboot the system. Now I am ... completely locked out! To make matters worse, he doesn't remember what he changed the password to. The laptop is Dell Inspiron 15 running Windows 10. What do I need to do to reset my password?" My response: If you lost your password, there are a few ways you can reset the password to local account. The methods I'll describe below ... (view more)

Fri
15
Sep
Dennis Faas's picture

How to Fix: 'An app default was reset' Non-Stop Popup Notifications

Infopackets Reader Stephen B. writes: " Dear Dennis, I recently installed 'Ace Player HD' to play p2p video streaming. Everything was fine for a little while, but now Windows 10 keeps popping up every few seconds saying that ' An app default was ... reset . An app caused a problem with the default app setting for .3gp files, so it was reset to Moves ... (view more)

Fri
20
Jan
Dennis Faas's picture

Explained: if I Reset Windows 10, What Happens?

Infopackets Reader Gene R. writes: " Dear Dennis, I installed Windows 10 when it first became available as a free upgrade, back in August 2015. However, since then my PC has been acting very erratic - as such, I have decided I would like to reset ... it. My question is: if I reset Windows 10 what happens? As far as I recall there is a hard drive partition on my system for resetting the PC - will I still get Windows 10 or will I get Windows 7? What does system restore do? " My response: This is a very frequently asked question, though your question in particular deal with three completely separate ... (view more)

Mon
29
Feb
Dennis Faas's picture

Explained: System Restore vs System Recovery, and When to Use It

Infopackets Reader Fred L. writes: " Dear Dennis, I own an HP computer with Windows 7 and many of my programs keep crashing for no apparent reason. One of the biggest problems I have is that Windows Explorer crashes, then my desktop is reset; this ... happens over and over again, making it impossible to use the computer. I've scanned for viruses and malware and nothing as turned up. As such, I would like to reset the computer to factory settings and wipe out the entire hard drive, similar to when I first purchased the computer. There is something called HP Recovery Manager, but I don't fully ... (view more)

Mon
21
Sep
Dennis Faas's picture

7 Ways to Repair or 'Factory Reset' Windows 10

Infopackets Reader Gail N. writes: " Dear Dennis, I have two HP laptops: one that came with Windows 7 and the other with Windows 8. I have already upgraded both laptops to Windows 10 using the 'get Windows 10 app' via the desktop. My question is: ... what happens if Windows 10 fails and I need to factory restore my laptop? Will I get back Windows 10 or will it reload the original operating system (Windows 7 or 8)? I ask because both my HP laptops have a 'factory restore' partition which I can access by pressing F11 on my keyboard during bootup. Also, is there any way to fix my laptop without ... (view more)

Mon
14
Sep
Dennis Faas's picture

How to Fix: 'Windows Command Processor has stopped working' Error

Infopackets Reader Bill S. writes: " Dear Dennis, I just upgraded to Windows 10. Every time I boot my computer, I receive an error message that says 'Windows Command Processor has stopped working'. There are at least 3 of these notifications ... whenever I sign into Windows 10, and they only happen after I login. I have searched high and low to try and figure out why I keep receiving this error message but I'm completely stumped. Can you help? " My response: This is a good question. When I first upgraded to Windows 10, I also received the error message that 'Windows Command Processor has stopped ... (view more)

Mon
30
Mar
Dennis Faas's picture

How to Fix: 'Failure configuring Windows Updates; Reverting changes' Error

Infopackets Reader Fred J. writes: " Dear Dennis, I had to reinstall Windows 8 on my machine, and I wanted to download the Windows 8.1 update afterward. But when I try, that I'm told I must have all the current Windows 8 updates installed. So, I ... looked at the updates for Windows 8 and there are over 150 of them. I requested that they all be downloaded and installed, and they did. However, when the installation and configuration starts, I get the message that there was a ' Failure Configuring Windows Updates; Reverting changes ', and then Windows Update fails. Now I'm ... (view more)

Mon
16
Feb
Dennis Faas's picture

Reset Admin Password (Windows Vista)?

Infopackets Reader Steve W. writes: " Dear Dennis, Thanks for your articles on how to reset the admin password in Windows XP , and Windows 7 and 8 . I have a friend who is locked out of his Windows Vista machine and was wondering if the instructions ... for resetting the admin password are similar? If not can you tell me how to reset a user account password for Windows Vista? " My Response: Resetting an admin or user password for Windows Vista uses similar methods previously discussed. Note that if you can login as the "Administrator" user, you can also use this account to reset any user password ... (view more)

Mon
22
Dec
Dennis Faas's picture

Missing Windows DVD? How to Download and Reinstall

Infopackets Reader 'Bob T.' writes: " Dear Dennis, I am trying to reinstall Windows on my computer but I can't seem to find my Windows DVD anywhere. In fact, I'm not even sure if my computer came with an install disc. Should I download Windows from ... a torrent website? Can I use a DVD or USB drive to reinstall Windows? What do you suggest? " My Response: You can download a copy of MS Windows 7, 8, or 10 for free from Microsoft and install it from DVD or USB, though the steps for installing from USB are a little more involved for Windows 7. At the time of writing this ... (view more)

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