windows 10

Infopackets Reader Jean P. writes: " Dear Dennis, Last week my PC tried to update, but now Windows 10 boots to a black screen. I read your article on Windows 10 boots to black screen with mouse , but was unsuccessful. I decided to format and ... reinstall Windows 10. Unfortunately, now the system reserved partition is on the second hard drive . This is a problem because when I do a disk image backup of my C drive, the system reserved partition is on the wrong drive . Do you know how I can move the system reserved partition to another disk? I want to move system reserved partition to C ." My ... (view more)

Microsoft is to fix some major problems with the Windows 10 File Explorer. But the delay has raised some serious questions about its testing process. The problem first arose with Windows 10 version 1909, otherwise known as the November 2019 update. ... That version added a new feature to the File Explorer's search tool, which meant you can now preview documents stored remotely on OneDrive (cloud storage), rather than just locally on the computer itself. (Source: techradar.com ) Somehow adding that feature managed to add three major glitches: Many users found using the search tool would freeze ... (view more)

Infopackets Reader Hillary K. writes: " Dear Dennis, My main PC recently upgraded to Windows 10 1909 (November 2019 edition) and now it immediately boots into a black screen . I can move the mouse around, but I can't login because I have a black ... screen. I've tried CTRL + ALT + DEL on the keyboard to bring up Task Manager per Microsoft's website, but it doesn't work. I've also tried Windows Key + P to refresh my display but it doesn't work. I can see the hard drive light blinking, meaning that there is activity and the system appears to be loading and doing things, but that's it. All I get is ... (view more)

Infopackets Reader Samuel P. writes: " Dear Dennis, I have two Windows 10 Pro machines, currently running Windows 10 1903. Both machines can't install KB4522355 (released October 24, 2019). This update would bring me to OS Build 18362.449. When I go ... to PC Settings -> Update and Security, it tells me that KB4522355 is pending, and when I click 'download and install', it tries to install but then fails repeatedly. I've tried clearing my Windows Update queue per your instructions but KB4522355 won't install . Can you please help? " My response: I asked Samuel if he would like me to connect to ... (view more)

Microsoft is working with PC makers to tackle malware that strikes before Windows is loaded into memory. It's adapting a technology currently used for the Xbox games console. The "Secured-core" initiative is designed to overcome a big limitation ... with most Windows security tools: they only work once Windows is already running. That doesn't tackle malware that targets the computer's firmware. This is software, usually called BIOS or UEFI, than runs immediately when a PC is switched on. Its main role is to check all the hardware is in place and connected, then load up the operating system such ... (view more)

Infopackets Reader Shelby C. writes: " Dear Dennis, I am in a huge hurry to upgrade my machine to Windows 10 because there won't be any more security updates for Windows 7 in January 2020, when Windows 7 reaches its end of life. I have tried to ... upgrade using the Upgrade Assistant and Windows 10 media, but I keep getting ' SAFE_OS phase error during Replicate_OC operation ' error, whatever that means. Windows 10 simply won't install on my machine! I have looked at articles all over the Internet including one from the Windows Club and none of them work. I really need your help! Can you please ... (view more)

Users have highlighted two more problems with the latest Windows 10 Update, released September 10, 2019. It's messed up sound for some users, while others can no longer get online. For those keeping track, the problems are with the Windows 10 update ... KB4515384 , which has already given some users a broken Windows search tool and others a mysterious red or orange hue to their screen. Ironically, that update was designed partly to fix problems with a previous update ( KB4512941 ) which broke the Windows Search for some users, and also caused constant high processor demand for others. One of the ... (view more)

It's becoming something of a pattern that Microsoft issues a Windows 10 Update that causes a problem , then issues a follow-up that fixes it, but then introduces new problems. And it's happened again. Just last week Microsoft issued an update ( ... KB4512941 ) that fixed problems in the Windows 10 May 2019 Update (version 1903), but introduced new bugs with some users finding the Windows search tool didn't work at all, or their processors were under constant strain. Microsoft has since release a new bug fix (KB4515384) for the previous bug fix, but users are reporting new problems. At the time of ... (view more)

The latest Windows 10 update ( KB4512941 ) has produced two different problems. Some users report the search function is no longer working, while others have found their processors under immense strain. The problems stem from an update which itself ... fixed several problems with a major Windows 10 Update release in May, also known as Windows 10 version 1903. Note that users who do not have Windows 10 version 1903 won't have KB4512941 installed. You can find out which version of Windows 10 you have by clicking Start, then type in "winver" (no quotes) and hit enter. It will say the ... (view more)

Microsoft has warned users about a complicated but cunning malware attack that might not be caught by all security tools. The "Astaroth" malware doesn't actually exist as a file in its own right. The main risk to users from Astaroth is that it ... includes a keylogger. This means it can access everything victims type, including passwords and other sensitive data. That's one of the reasons sites such as online banks often ask users to type specific characters (such as third and eighth) rather than an entire password. Malware Hides Within Windows What makes Astaroth so hard to detect is ... (view more)