A European court has ruled that Uber is a transport company rather than a tech business. It may not make an immediate difference to its operations, but could be a big step in the way online companies are regulated. Uber, which describes itself as a ... ride-hailing firm, lets users hire a cab through a smartphone app, then pairs them with self-employed drivers in the area. The ruling by the European Court of Justice stemmed from attempts by city officials in Barcelona, Spain to hold Uber to the same local regulations as traditional taxi services. The legal principle determined by the case now ... (view more)

A security company has released its list of the worst passwords of 2017. As always with this annual survey, it tells us more about culture than security practices. The list comes from SplashData, which compiles the rankings based on how many times ... particular passwords appears in leaked lists of user databases (mainly among English language users). The survey this year totaled more than five million passwords, though it's worth noting the company deliberately excluded leaks of passwords from adult sites. (Source: cnet.com ) The most common are hardly any surprise with "123456" beating out " ... (view more)

Facebook says it's cracking down on posts that unreasonably encourage users to share content or tag friends. It's also offering a way to temporarily stop seeing posts from a particular user. The move is designed to deal with people and organizations ... who take unfair advantage of the way Facebook decides what most users see on the site (with the default settings). The order posts appear for a particular user is heavily influenced by how many other people the user knows have "liked", shared or commented on. Meanwhile tagging somebody in a post (which is done by writing their name in a reply to a ... (view more)

Infopackets Reader Jerry K. writes: " Dear Dennis, I've read that the Windows 10 free upgrade ends at the end of this year. I have Windows 7 on my main PC and and my wife has Windows 8 on her laptop. In all, I find Windows 7 easier to use. Can we ... continue using Windows 7 and 8 indefinitely? Can you give me a few good reasons why I should get the free upgrade? " My response: I have been receiving a lot of questions lately similar to this, so I will try and answer this as best I can. First let's address your first question: no, you cannot continue using Windows 7 or 8 indefinitely (at least, ... (view more)

Infopackets Reader Greeshma N. writes: " Dear Dennis, I have an external hard drive that has worked fine for years. Now the hard drive won't show up in My Computer, though it shows up under Devices and Printers - very strange! I have tried ... initializing the disk from Disk Management, but it won't format and I keep getting ' The request could not be performed because of an I/O device error '. I have tried cleaning up the disk by deleting items but it shows 0 bytes free and keeps giving me 'The request could not be performed because of an I/O device error'. What can I do to make this work? " My ... (view more)

Three Americans have plead guilty to hijacking more than 100,000 internet-connected devices. The group of infected machines (known as a "botnet") was then used to attack websites using a distributed denial of service attack (DDoS) to make websites ... unavailable. While most DDoS attacks are carried out on PCs, this attack in particular targeted weaknesses in smaller devices that use the Internet. This included routers, digital video recorders and wireless cameras. That's a significant point, as the tech security community has generally treated security flaws in such devices as a lower ... (view more)

Artificial intelligence designed to make investing more reliable could backfire in the next stock market crash, according to a global business site. The article for website "Quartz" says AI systems might not react well if market conditions suddenly ... change. The problem is with the increasingly sophisticated way that computer programs can make investment decisions on behalf of human investments. Computers have been used for such processes for many years - but until recently, were simply set to follow basic preprogrammed rules. For example: the program might place a buy order if a ... (view more)

A former Facebook executive says the site is responsible for "ripping apart the social fabric of how society works." Chamath Palihapitiya says the problem isn't restricted to the US. Speaking at the Stanford Graduate School of Business, Palihapitiya ... said he felt "tremendous guilt" about his role as Facebook's vice president of user growth. Talking about the way Facebook tried to get users to stick around on the site, he echoed the comments of former colleagues in likening it to psychological manipulation. Social Media Works Like Drug He referred to "dopamine-driven feedback loops", referring ... (view more)

Infopackets Reader Bill L. writes: " Dear Dennis, I am a long time reader of Infopackets, and have used several of your articles to help fix problems for myself or friends. I have a similar problem mentioned in one of your previously written ... articles, where my C drive has magically filled up to almost completely full (with only 5.8GB free) and I am not able to find where the missing space went. I have examined directory on my system and it appears that 244 GB of available space is unaccounted for. I am a retired computer engineer, however my expertise was in large system development, and not ... (view more)

Infopackets Reader Jean B. writes: " Dear Dennis, I hope this email finds you well. My system recently upgraded to the newest version of Firefox Quantum (version 57), and so far it is much faster than the previous versions. One of the annoying ... features of the Firefox upgrade is the black tabs (black background) near the top of the page. Previously the Firefox tabs were gray in color and I prefer that to the black tabs. I have looked in the program preferences but can't find a way to change it back. Can you help? " My response: I am also not a fan of the black tabs in Firefox and am in the ... (view more)