Newly-released figures show most 'ordinary' users of Windows 10 seem to have little interest in Microsoft's new Edge browser. Meanwhile the system itself is gradually gaining an audience but doesn't seem to be getting much of a boost from being free ... to install. Previous figures relating to the usage of the Edge browser had been inconclusive at best because they were taken from records of website visitors from all computing systems. With Windows 10, users are still very much a minority, which left too much of a margin of error to draw any firm conclusions. Just One-In-Eight ... (view more)
Facebook is to tweak the way it selects and displays content in user news feeds. The idea is to make life easier for users on slow, inconsistent, or wireless Internet connections. Part of the changes affect how the content will be shown; for ... example, users on a slow connection will see more text-based content such as status updates, rather than showing more videos. There will also be a change affecting how media content is downloaded as a priority. Facebook has already switched to an image format known as Progressive JPEG that displays low quality images first, then gradually downloads into a ... (view more)
Some users of Windows 10 with high-resolution monitors have experienced blurry fonts. For the moment the best solution appears to be a third-party fix, with the obvious caveats about using 'unofficial' software. The problem involves DPI (dots per ... inch) scaling, which is the way in which Windows adjusts text, icons, and even the mouse cursor for higher-resolution screens. Because text and items are often set by their application to be made up of a certain number of pixels, anything appearing on the screen with a high resolution monitor would be impossible to read, unless scaling was ... (view more)
Infopackets Reader Alice G. writes: " Dear Dennis, I have not been able to download any Windows Updates for a few months now. I stumbled across your guide on ' How to Fix: Windows Update won't Update ', but when I try and run 'sfc /scannow', I ... receive an error message that 'Windows Resource Protection could not perform the requested operation.' I am basically stuck at this step and am not sure what to do. Researching Google on the Windows Resource Protection error comes up with extremely confusing and conflicting jargon. Can you please tell me how to fix this ... (view more)
Infopackets Reader Tim S. writes: " Dear Dennis, I am trying to play Netflix on my computer, which requires Microsoft Silverlight. Every time I try and play a movie, I get an error stating that Silverlight is not installed on the system. But when I ... check in my Control Panel via Add / Remove programs, Silverlight says it's installed. I have tried to install the latest version of Silverlight from the Internet but it won't install. I don't get it. Can you help? " My response: I knew this problem would require some troubleshooting, so I contacted Tim and he agreed to let me access his computer ... (view more)
Microsoft's Edge browser has had a couple of usability tweaks in response to user feedback. However, some planned and hoped-for improvements are yet to materialize. The two changes are showcased in a test preview of Windows 10 that's available to ... people who have signed up for early access to new features, so it may be a little while before they are available to the general public. The first change is the addition of synchronized bookmarks, a feature common in other browsers. Edge users will now be able to access and update bookmarks across multiple devices as long as they are signed ... (view more)
Microsoft has insisted that all Windows 10 data collection is for the benefit of users. Representatives also stress that any data collected is encrypted before transmitted to Microsoft servers. The company has been under attack ever since Windows ... 10's release, and as it became increasingly clear regarding information the system collects and transmits back to Microsoft. While users have control over much of this data collection, it's often switched on by default and finding the relevant settings to switch it off can be confusing. At one stage Microsoft had to defend itself against ... (view more)
Google is offering advertisers a new service based around customer email addresses. It won't mean users will receive more spam emails, but may be considered a misuse of email list advertising. The service is called Customer Match. It involves ... advertisers uploading a list of email addresses to Google (for example, a company's mailing list); in turn, Google will then check that list against its own database of people who have signed up for a Google account. If there's a match between the two email addresses, it will then run advertisements for the company when the relevant person is ... (view more)
Infopackets Reader John P. writes: " I just upgraded to Windows 10. Yesterday I went to go use the Edge browser, but it immediately opened with window stating that my computer has a serious virus and then asked me to call 866-628-4936 to remove the ... virus. The whole time the window was open, there was a computer-generated voice speaking to me. I realize this is a scam, but there is no close button to shut it off. I have tried using ccleaner to clear my browser history, ran virus scans, and even used malwarebytes antimalware - but nothing was found out of the ordinary. I have checked ... (view more)
Infopackets Reader Vince C. writes: " Dear Dennis, Every time I try to upgrade to Windows 10, I receive an error message stating that 'We couldn't update the system reserved partition'. My Windows 7 is on an SSD (solid state hard drive) with 62.2 GB ... free space. According to the 'Disk Management' utility, my System Reserved partition is 99.9 mb with what looks to be 65 mb free space. How can I increase the size of the System Reserved partition so that I can upgrade to Windows 10? " My response: You can use a partition editing tool to increase the size of the System Reserved partition. That ... (view more)
Microsoft is offering a half-price deal for its Office 365 subscription package. However, some tight restrictions mean the offer will only be available to a specific group of users. Office 365 is a way of using MS Office applications (Word, Excel, ... etc) without having to pay the full purchase price outright; instead customers pay a monthly fee. The subscription covers access to the latest editions of all the applications, meaning Office 365 subscribers will be able to use all the features in the latest edition of MS Office without having to pay for an upgrade if and when it becomes available. ... (view more)
Microsoft has unveiled a batch of new features and fixes for Windows 10. However, it's not confirmed when they will be available for the average users. The changes revealed by Microsoft's Gabe Aul are currently only available to members of the ... Windows Insider Preview program with the "Fast Ring" option selected. Those are the people who have effectively chosen to act as guinea pigs by being the first to test new features in a real world situation. If all goes well, the features and fixes will eventually make it into Microsoft's new general public update system. That's ... (view more)
Microsoft Office 2016 goes on sale today (September 22, 2015). Here is what's new and how it fits into the new Windows 10 setup, with cloud and collaboration the key focus. How much does Office 2016 cost? When it comes to cost, there are two options ... for Office 2016. The first is as an outright purchase, which is $149 for the "Home & Student" edition and $229 for the "Home & Business" edition. In this scenario, MS Office is installed on the computer as with past editions. The only updates are security fixes to the program. (Source: venturebeat.com ) The second ... (view more)
Infopackets Reader Gail N. writes: " Dear Dennis, I have two HP laptops: one that came with Windows 7 and the other with Windows 8. I have already upgraded both laptops to Windows 10 using the 'get Windows 10 app' via the desktop. My question is: ... what happens if Windows 10 fails and I need to factory restore my laptop? Will I get back Windows 10 or will it reload the original operating system (Windows 7 or 8)? I ask because both my HP laptops have a 'factory restore' partition which I can access by pressing F11 on my keyboard during bootup. Also, is there any way to fix my laptop without ... (view more)
Infopackets Reader Tim C. writes: " Dear Dennis, I recently upgraded to Windows 10 and have a rather perplexing issue. A few days ago I opened my laptop and Windows 10 presented me with a window, asking me if I was using a public or private network. ... I clicked the public network button, not thinking much of it - however, ever since then I cannot connect to my laptop using Remote Desktop (from the PC), nor can I use TightVNC, which is an alternative to Remote Desktop. Also, when I launch some programs (for example, Kodi to play movies), the Windows firewall tells me that the program I just ... (view more)
Infopackets Top Windows 10 FAQs
How to Upgrade from Windows 10 32-bit to 64-bit
How to Fix: Windows 10 Antivirus Missing, Not Compatible
How to Fix: Windows 10 Display Shifted; Screen Fuzzy
How to Upgrade Windows 7, 8 32-bit to Windows 10 64-bit
to Downgrade from Windows 10
- How to Fix: Windows 10 Upgrade Failed Error C1900208
- How to Fix: Windows 10 Upgrade Failed Error 80240020
- Can I Cancel my Windows 10 Reservation and Reserve Later?
- How to Clean Install Windows 10 using Windows 7, 8 License
- Will Windows 10 Install Automatically?
- Windows 10 Upgrade: Do I have to Reinstall Programs?
- Windows 10 Upgrade: Can I choose 32-bit or 64-bit?
- Which Version of Windows 10 Will I Get (Home or Pro)?
- How to Reserve Windows 10 Upgrade (Free)
- How to Fix: CPU Not Compatible with Windows 10 Error
- Windows 10 Upgrade: Can I keep my Old Windows Install?
- How to Cancel Windows 10 Reservation (Properly)
- Download Windows 10 .ISO (DVD) for Clean Install?
- Microsoft: Windows 10 Will Be The Last Version
- Does Windows 10 require the CPU to support PAE?
- Windows 10: Can I Upgrade or do I need a Clean Install?
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