Articles

Thu
17
Jan
John Lister's picture

Blind Man Wins Case Over Dominos App, Site

A court says Dominos Pizza must make it easier for blind people to order online. It said legal principles should be applied, even though specific regulations aren't yet in place. The case was brought by would-be customer Guillermo Robles who ... attempted to use an iPhone to place an order. Although blind, he is able to browse websites using the iPhone's built-in screen reader software. According to Robles, both the Dominos app and website lacked "alt-text" labels, which are text that describe an image and which can be read out by the screen reader. Robles said the specific missing descriptions ... (view more)

Wed
16
Jan
John Lister's picture

Court Rules Against Forced Fingerprint Unlock

A judge says police can't force a suspect to unlock a phone with a fingerprint or other biometric measure, including a suspect's face . It's the latest step in the way privacy laws interact with technological changes. This ruling came from a federal ... judge in a court in California and involved a review of a search warrant request. The case involved two suspects allegedly using Facebook Messenger to trying to extort a victim by threatening to publish an embarrassing video. (Source: gizmodo.com ) The police wanted permission to not only search a location where they believed they would find the ... (view more)

Tue
15
Jan
John Lister's picture

Windows 7 No Longer Safe to Use in 2020 - Here's Why

January 2020 marks the end of extended support for Windows 7 from Microsoft. This means Windows 7 users have just one year left to upgrade to either Windows 8 or 10 (or an alternative), before their systems become a major security risk. Support for ... Windows 7 comes in a two-stage process. The first is known as mainstream support, which means the system is under warranty and Microsoft offers free technical support over the phone and its online forums. During this time, Microsoft also continues developing new features, and users can get hot fixes which patch any performance or security problems ... (view more)

Mon
14
Jan
Dennis Faas's picture

How to Fix: Blank White Icons on Desktop (Windows 10)

Infopackets Reader Marcy O. writes: " Dear Dennis, I just installed Windows 10 October 2018 update (clean install) on my machine. Everything was working fine for a few days until I installed MS Office. Now, I have a bunch of blank white icons on my ... Windows 10 desktop . I understand that there is an 'icon cache database' in Windows that can go corrupt, which may be the reason why I have these blank white icons on my desktop. I searched Google on how to fix the problem, and a few posts suggested deleting the icon cache databases using the command prompt. I did that, however, the output I'm ... (view more)

Fri
11
Jan
John Lister's picture

The Truth Behind 'Undeletable' Facebook App

Reports which suggest that Samsung has made it impossible to delete Facebook from its smartphones turn out to be slightly overblown. In fact, the app isn't actually on the handsets in the first place. Many media outlets have followed up on a report ... by Bloomberg that was sparked by Internet forum complaints. Bloomberg cited the case of a man who, like many others, was surprised to discover that it wasn't possible to delete the Facebook app on his Samsung Galaxy S8. The app had been there from the day he first used the phone. (Source: bloomberg.com ) The man noted that it was only possible to ... (view more)

Thu
10
Jan
John Lister's picture

Windows 10 To Reserve 7GB Extra Drive Space

Microsoft will soon "reserve" seven gigabytes of hard drive space to make sure Windows 10 works reliably. But the setup may not work as planned. The change is scheduled for the next major twice-yearly update, expected in April, 2019. It's called ... "reserved storage" and involves earmarking part of the PC's hard drive as a place to store "updates, apps, temporary files, and system caches." These files are separate to the permanent ones used for Windows itself. (Source: microsoft.com ) 7GB Figure Could Increase According to Microsoft, the move will have two benefits. The first is to make sure the ... (view more)

Tue
08
Jan
John Lister's picture

Microsoft Pays Price For Unwanted Update

Microsoft may have to pay more than a thousand dollars to a user whose PC was upgraded to Windows 10 without permission. The money covers damage after allegedly breaking the computer. The case is in Finland where the Finnish Consumer Disputes Panel ... ruled on a complaint by a user. Local media reports say that companies usually pay up in such cases. (Source: mspoweruser.com ) The claim followed an unwanted update from Windows 8.1 to Windows 10 in March 2016. That's when Microsoft was using the Windows Update service to download the Windows 10 files and then automatically install it on a restart ... (view more)

Mon
07
Jan
Dennis Faas's picture

How to Fix: Move MS SQL Databases to Another Drive, Partition

Infopackets Reader Philip S. writes: " Dear Dennis, We are running Windows 10 on our office machine which has Microsoft SQL (MS SQL) installed. On that machine we use Microsoft SQL Server Manager to enter in data into our databases, though other ... machines can access the Microsoft SQL databases through the network using MS Access DSN files. A few years ago we hired someone to set up our databases; however, we are now running out of space on the C drive as the databases have grown significantly in size. We would like to move the MS SQL databases and then set up a RAID to make the data redundant ... (view more)

Fri
04
Jan
Dennis Faas's picture

How to Fix: Acronis 2016 Won't Open, Load (Win10)

Infopackets Reader Eugene C. writes: " Dear Dennis, I have a very strange and perplexing problem. I am running Windows 10 and Acronis True Image 2016 on my desktop PC and my laptop. A few days ago, both machines updated with a Windows 10 update, and ... now Acronis True Image 2016 won't open its main page. The program appears to load when it's launched: it shows the True Image icon on my task bar; however, when I hover my mouse over the icon all I see is a blank page for thumbnail. If I click the True Image 2016 icon on the task bar, it does nothing. When things are working properly, True Image ... (view more)

Thu
03
Jan
John Lister's picture

Islamic State Supporters Hijack Twitter Accounts

The way Twitter handles 'dormant' accounts has been hijacked to promote terrorist material, according to a report. It's all to do with the way Twitter associates its accounts with email addresses. The report comes from TechCrunch and follows a ... sudden upsurge in posts that don't seem connected to the account in question, but instead appear to come from members or supporters of Islamic State. (Source: techcrunch.com ) The problem appears to stem from the fact that Twitter doesn't delete accounts even if they aren't regularly used and may even have been abandoned by their original users. ... (view more)

Wed
02
Jan
John Lister's picture

Mozilla Accused of Running Ads On Firefox

Mozilla says a promotional message that appeared on Firefox's "new tab" page was not a paid ad. It says it was instead an experiment. A "new tab" page appears when the user either presses CTRL +T on the keyboard, or clicks the tab with a plus sign ... to start a new browser tab. The message appeared at the bottom of the screen on the new tab page and offered a $20 Amazon gift card to users who clicked on a link and then reserved a hotel room on Booking.com. It's reminiscent of a few years back when the new tab page was made up of several tiles, mostly linking to some of the ... (view more)

Tue
01
Jan
John Lister's picture

Apps Share Data With Facebook, Even if No FB Account

20 popular Android apps are sharing user data with Facebook without permission, according to a new report. Privacy International says the data sharing happens even if the user doesn't have a Facebook account. The organization tested 34 apps, each of ... which have been installed at least 10 million times on Android devices. It looked at data that was transmitted through the Facebook Software Development Kit (SDK). The kit is a set of tools that are designed to help app developers coordinate their apps with the Facebook system. This is more commonly associated with retrieving data from ... (view more)

Fri
28
Dec
John Lister's picture

Google Hunts Bogus Reviews

Google says it removed "millions" of bogus reviews and ratings for apps in a single week. It's tweaked its approach to detecting fake feedback to avoid mistakenly flagging legitimate reviews. The company says it wants to address three problems with ... user reviews in the Google Play store. One is to address reviews that are "genuine" but contain hateful or profane language or aren't relevant to the app in question. The second problem is "fake" ratings that are part of a campaign to manipulate the overall average score rather than being a real verdict by a ... (view more)

Wed
19
Dec
Dennis Faas's picture

How to Fix: VMWare 'Taking ownership of this virtual machine failed' Error

Infopackets Reader Paul K. writes: " Dear Dennis, We use VMWare Workstation 14 at work as the hypervisor for a number of virtual machines that run on our server. A few days ago we lost power on the server while our database virtual machine (VM) was ... running. I have since tried to start that virtual machine, but VMWare Workstation keeps popping up with an error message that says ' This virtual machine might have been moved or copied (pic). In order to configure certain management and networking features, VMWare Workstation needs to know if this virtual machine was moved or copied. If you don't ... (view more)

Tue
18
Dec
John Lister's picture

Chrome To Combat Sticky 'Back Button' Websites

Google is to fight back against websites that make it deliberately hard for users to leave their pages. It's tweaking the way the Chrome browser responds to the back button. The back button sounds like something simple that would intuitive take the ... user to the page they were on before navigating to the current page. However, the way it works has proven open to abuse. In reality the back button doesn't reverse the most recent "move" between pages. Instead it tells the browser to visit the most recent page in its history list. To the user it makes no difference, but to the browser it's ... (view more)

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