Articles

Fri
20
Jul
Dennis Faas's picture

How to Fix: Windows 10 We Can't Sign Into Your Account

Infopackets Reader Bob G. writes: " Dear Dennis, I am running Windows 10. Last week my system attempted to perform a major upgrade (to version 1803, April Creators Update), but the update failed and it rolled back to version 1709 (Fall Creators ... Update). Now when I try and sign into Windows 10, it says: 'Preparing Windows', then it says ' We can't sign into your account . This problem can often be fixed by signing out of your account and then signing back in. If you don't sign out now, any files you create or changes you make will be lost'. I then get a notification near the clock that says ' ... (view more)

Thu
19
Jul
John Lister's picture

Scientists: Internet 'At Risk' of Climate Change

Researchers say key physical infrastructure that keeps the Internet working could be underwater within 15 years. They say the effects of climate change over the next century will have an impact on the equipment sooner than later. The researchers, ... from the Universities of Oregon and Wisconsin, explored the risks to US-based infrastructure including both the cables that carry Internet data and the key 'nodes' in the network such as colocation centers. These facilities not only route Internet data, but also house the computers where many websites are physically stored. Major website often rent ... (view more)

Wed
18
Jul
John Lister's picture

Chrome to become Slower, Use More Memory to Tackle Malware

Google is updating the Chrome browser to give it better defenses against major security threats. It comes at the price of reduced performance and a larger memory footprint. The changes are to address two security bugs labeled Meltdown and Spectre by ... researchers. They take advantage of a flaw in almost every computer processor built since 1995, which is (as of this day) 100% of all computers, tablets, smartphones, laptops - and anything else that uses a processor. The flaw is in regard to a processor feature, which is designed to speed up a computer's response time. It works by using spare ... (view more)

Tue
17
Jul
John Lister's picture

Courts: Facebook Accounts Can Be Inherited After Death

A German court has ruled that Facebook accounts can be inherited. It's the latest attempt to solve the problem of what happens to online data after somebody dies. The ruling came from the Federal Court of Justice, Germany's highest court, and ended ... a six-year legal process. It began with the death of a 15-year-old who died when she was hit by a train. Her parents asked Facebook to give them access to her account, meaning they could see the contents of private message exchanges. They said they wanted to find any clues as to whether the death was suicide or an accident. As well as giving the ... (view more)

Mon
16
Jul
Dennis Faas's picture

How to Fix: OpenVPN Won't Resolve After April Update

Infopackets Reader Bob T. writes: " Dear Dennis, Thank you for your Windows 10 article on How to Fix: Computer Name Won't Resolve on Network (April Update) . I tried the fix and it works great - the computers on my local network can see each other. ... However, when I use OpenVPN to connect to my remote server, the server's computer name still does not resolve, whereas before it did before the Windows 10 April Creators Update. You mentioned there is an additional fix for OpenVPN with the April Creators Update in order to get the computer names to resolve. Can you please help? " My response: I am ... (view more)

Fri
13
Jul
Dennis Faas's picture

How to Fix: Computer Name Won't Resolve on Network (April Update)

Infopackets Reader Steve J. writes: " Dear Dennis, Last week two of my systems (one a PC, the other a laptop) upgraded to Windows 10 version 1803, otherwise known as the 'April Creators Update' version of Windows 10. Ever since then, I can't access ... my laptop from my PC, though my PC can see the laptop. If I try and access either one directly, Windows 10 says it can't find the computer. Also my remote desktop protocol (RDP) no longer works. Researching ' network unc path april creators update broken ' in Google reveals that this is an incredibly widespread issue. Can you please help? " My ... (view more)

Thu
12
Jul
John Lister's picture

New FB, Messenger, Whatsapp Tools Prevent Scams, Fake News

Facebook is testing new tools to stop people being fooled by bogus messages. Meanwhile it's subsidiary "Whatsapp" is working on ways to stop hoaxes and other false information. The Facebook trial is for a series of tools relating to the direct ... messaging elements of the service, which includes messages through the website itself and via the dedicated "Messenger" app for mobile devices. The tools are aimed at messages which come from people or organizations the user hasn't previously communicated with, which carry a higher risk of being bogus than from genuine contacts. The ... (view more)

Wed
11
Jul
John Lister's picture

Smart Home Tech Dangerous if Relationships Sour

Researchers have warned that smart home technology could be used to aid domestic abuse. They've put together resources for people who could be threatened by abusive partners or former partners. The list comes from University College London and ... follows a New York Times article detailing some of the way domestic abusers have turned smart home tech into a tool to further their abuse. One example is a former partner taking account of a security loophole to continue to access a smart doorbell. That meant they could not only watch video of the partner leaving or returning from the house and monitor ... (view more)

Tue
10
Jul
John Lister's picture

Facebook Flags Declaration of Independence as Hate Speech

Facebook removed a post with sections of the Declaration of Independence because it was "hate speech." It's not clear if the screw-up was a human error or a failure of an automated filter. The post came from Texas newspaper the Liberty County ... Vindicator, which posted the Declaration of Independence as a series of scheduled posts to mark July 4th. One of the posts was flagged and removed by Facebook while it was still in the scheduled queue, yet to go live. The newspaper received a message saying the deletion was because the post "goes against our standards on hate speech." Indians Reference ... (view more)

Mon
09
Jul
Dennis Faas's picture

How to Fix: Disable Firefox Top Sites, Recommended by Pocket, Highlights

Infopackets Reader Shirley S. writes: " Dear Dennis, Recently my Firefox upgraded to version 61 and now when I open a new tab, I see 'Top Sites', 'Recommended by Pocket', and 'Highlights'. I find this intrusive because the Highlights section ... displays sites or web searches I've previously visited or searched for. Previously I had Firefox set to open a blank tab but no longer works. I have looked through Firefox preferences but I don't see an option for a blank tab. Can you help? " My response: I am in the same boat as you - I don't like seeing my previous activity, nor "web suggestions" ... (view more)

Fri
06
Jul
Dennis Faas's picture

How to Fix: GoDaddy Email Not Syncing (IMAP Not Working)

Infopackets Reader Allan J. writes: " Dear Dennis, I own a website that is hosted through GoDaddy.com; I signed up for a 5 year contract ($600) which covers my hosting and registrar fees. I own a smartphone, a PC, and a laptop for my work and am ... attempting to sync my email across the devices so that I can view all my messages, regardless of which device I use. I've tried setting this up myself, but my emails automatically download onto one of the three devices at random, and nothing gets synced. When I checked my computer, some emails have been downloaded throughout the day, while other ... (view more)

Thu
05
Jul
John Lister's picture

App Developers Could Be Reading Your Gmail

Google has confirmed that third parties may be able to read your Google email (Gmail) messages. The resulting controversy comes from a lack of clarity over its permission settings. The issue isn't about Google itself reading email messages. ... Previously, Google servers would scan email messages for keywords, then use targeted advertisements based on those keyboards whenever users logged into Gmail to read their emails. However, Google has dropped this policy last year and instead bases its ads on other information, such as Google web searches and YouTube viewing. The latest controversy relates ... (view more)

Wed
04
Jul
John Lister's picture

Samsung Phone Bug Secretly Shares Pics at Random

Samsung phone owners say they were shocked to discover photos from their phone were being sent to random contacts. An update to SMS text messaging appears to have caused the bug. One user says the entire contents of his photo gallery was sent to his ... girlfriend's phone via text message. His own phone had no record of the messages being sent and the first he heard of it was when his girlfriend asked him what was happening. Other users report similar issues, with no obvious pattern as to who received the images other than being in their contacts list. Reports suggest the problem is with the ... (view more)

Tue
03
Jul
John Lister's picture

Google Apps, Assistant Coming to Basic Cellphones

Google has invested $22 million in a company that makes software for bare-bones smartphones. As part of the deal, it hopes to bring some of its key apps to the budget handsets. The investment is in an operating system named KaiOS. It's based on an ... open source system that was developed by Mozilla, the makers of the Firefox browser, before being abandoned. Originally Mozilla had hoped to make a phone for as little as $25. Cheap Handsets Get More Attractive KaiOS is specifically designed for "feature phones." That's a term with a loose definition, but generally refers to very basic ... (view more)

Fri
29
Jun
Dennis Faas's picture

How to Fix: VPNFilter Router Malware (And Test if Vulnerable)

Infopackets Reader Gord F. writes: " Dear Dennis, I have heard from the media and some friends that I should reboot my router due to Russian malware that is infecting routers. I have done some research on the subject and the story made headlines ... back around May 29, 2018, followed by more updates to suggest that the VPNFilter Router Malware is much worse than originally thought. I have checked and mine does not seem to be on the list of affected routers. What should I do now? " My response: From what I understand, the VPNFilter Router Malware affects routers made by Cisco and Linksys, MikroTik ... (view more)

Subscribe to Articles