Microsoft says it won't add any new features or devices for Windows 10 Mobile. It's a sign that hopes Windows 10 would revive the company's smartphone presence have largely failed. While what was then called Windows Mobile was once technically the ... most common smartphone operating system, it faded behind Apple's iOS and Google's Android as smartphones became more widely used. The attempt to relaunch under "Windows Phone" failed to make a breakthrough, and the system fell well under a one percent market share. The most recent figures suggest just one in every three thousand phones ... (view more)

Infopackets Reader 'Giselle' writes: " Dear Dennis, Recently my Windows 10 computer upgraded to the 'Creators Edition', and now the Windows 10 'Photos' app has magically replaced the 'Windows Photo Viewer'. I absolutely can't stand the 'Photos' app ... and I want Windows Photo Viewer back on my system! I have tried going to Control Panel -> Default Programs to change the settings but Windows Photo Viewer is nowhere to be found! Can you help? " My response: I also noticed that the Windows Photo Viewer went missing with the Creators Edition update. Windows Photo Viewer has been a staple in ... (view more)

Infopackets Reader Jill G. writes: " Dear Dennis, I have a Windows 7 Pro machine that we use at work which has a broken Windows Update. I have tried to do an 'upgrade repair' in hopes of fixing the issue, but the Windows installer exits immediately. ... The major issue we're facing is that our Windows 7 machine has new user accounts on it which we did not create - we suspect that it has become compromised because it has not downloaded Windows Updates in over a year. From what I read online, it is possible to upgrade from Windows 7 Pro to Windows 8 Pro (not 8.1!) which will keep my programs and ... (view more)

Yahoo has admitted that a hacking incident in 2013 affected three billion user accounts. That's three times more than it originally disclosed and means every account was affected. The incident was one of two Yahoo hacks revealed last year. The ... first, announced in September, involved 500,000 accounts being hacked in 2014 . The second, announced in December, was said to have involved a hack of a billion accounts in 2013 . It's the 2013 attack that Yahoo now says it believes "all Yahoo user accounts were affected." It's keen to stress that it only recently discovered that the number was bigger ... (view more)

The US government and court system asked Google to provide information about more than 33,000 people in the first half of the year. The figure was a new record. The numbers come from Google's twice-yearly "Transparency Report", which is designed to ... track trends in the number of requests and prompt debate about the balance between privacy and security. For the US alone, Google received 16,823 requests for data about 33,709 users (though it's possible this may include the same user being counted twice for multiple accounts. That compared with a total of 48,941 requests about 83,485 from ... (view more)

Google has confirmed its top search results misidentified the man responsible for the Las Vegas shootings. The automated results took the information from a controversial message board site rather than a mainstream media outlet. The information ... appeared in the results when people searched for the name of a man who was not responsible to or connected with the shooter. Instead the misidentified man shared a surname with a woman who had been named a "person of interest" by police and was in a relationship the actual shooter. Man Misidentified As Shooter When somebody searched for the innocent ... (view more)

Infopackets Reader Jeff L. writes: " Dear Dennis, I have a Windows 7 machine I'm trying to virtualize, which is connected to a Windows Server 2012 network. The issue I'm having is that the newly created virtual machine works fine after it's been ... virtualized but later it won't work. Whenever I try and login to the network, I receive an error message ' The security database on the server does not have a computer account for this workstation trust relationship. ' I am using VMWare Workstation as the hypervisor. I have tried everything I can think of to fix this but there is absolutely no way for ... (view more)

Infopackets Reader Richard A. writes: " Dear Dennis, I am so glad I found your website! I have a major problem with my Samsung S6 Edge (with Android Marshmallow). Recently I started receiving full screen pop up advertisements on my phone - these ads ... are appearing even when my phone is idle! At first they appeared every few days but now these full screen advertisements are popping up every few hours. I have NO idea where they are coming from. I searched google for 'block popup ads android' and came across an article suggesting it is possible to disable notifications from apps by adjusting the ... (view more)

A newly discovered Internet Explorer bug means rogue websites can track the next site a user visits, or even the next search the user makes. While it's not necessarily devastating in itself, the researcher who found the bug says it is a sign ... Microsoft isn't paying enough attention to its old browser. The bug means that a 'rogue' web page could access the content of whatever the user types in to the Internet Explorer address bar as soon as they press the Enter key. This would normally be another website address, but the way Internet Explorer works means it could also be a search term. Security ... (view more)

Microsoft has confirmed it will sell another standalone edition of the Office suite for people who don't want an annual subscription. It will receive updates, but only for an unspecified period. Despite the name, Office 2019 will come out in the ... second half of next year. It's described by Microsoft as both a "perpetual release" and a "perpetual update", which is a somewhat unwieldy way to distinguish it from Office 365. (Source: office.com ) Office 365 is a subscription model in which users get continuous updates for as long as they pay either a monthly or annual subscription, but when they ... (view more)