A new gadget is designed to keep emails "totally secure and private." It comes with a big financial and convenience cost, however. Helm is promoted as an alternative to web-based email such as Gmail. It's based on the idea that such services pose a ... risk because they could be hacked or the providers forced by a court to hand over messages. Instead, Helm wants people to use a personal email server in their home - a bit like an ultra-secure mailbox. Normally email servers are bulky and require considerable technical knowledge. Device Requires Physical Key The Helm device is instead ... (view more)

A consumer group says Amazon sellers are bribing people to post bogus reviews on Amazon's websites. But it also suggests some reviewers may also be getting ripped off. The claims come from "Which?", a British organization similar to Consumer ... Reports. It tested five sellers who had posted in Facebook groups designed to recruit people to buy and review Amazon products. The groups involve sellers suggesting products which people can then buy and review, after which the seller will refund their purchase cost. Which? staff did so for five products and then posted what it called a fair ... (view more)

Another file deletion bug appears to have hit Windows 10's latest update. It's raised questions about Microsoft's review process. This is a separate issue to the recent bug that deleted user documents . The new problem - which is also related to the ... October Update - affects .ZIP files. ZIP files are used to store multiple files (and sometimes backups) into a single, archived file. Archives usually offer a high compression ratio, which means files inside the archive are shrunk. This makes .ZIP files especially useful for downloading files from websites because it takes less time. Duplicate ... (view more)

Infopackets Reader Izzy M. writes: " Dear Dennis, I am trying to figure out how IP addresses are assigned using IPv4 (IP addressing version 4), but can't seem to find a straight answer online. My question: is there a certain number that my IP ... address has to be? Is there any correlation between my IP address, subnet mask and default gateway? How is my IP address assigned or determined? Thank you in advance! " My response: I think the reason you can't find an answer to this question is because this is an extremely broad question. To put this as simple as possible: the answer to your question ... (view more)

Light could be the key to solving one of the big problems of faster mobile Internet. But the technology, which uses spotlights to send out signals, has some limited range of uses. The technology developed by pureLiFi works on a simple principle: ... rather than using radio waves to transmit data (as does WiFi), it uses light waves. A demo of the system uses ceiling spotlights which blast out light in a cone shape. To the human eye it looks like an ordinary constant light supply. In fact it's actually flickering at incredibly high speeds to create a pattern. 5G Signals Hurt By Walls A plug-in ' ... (view more)

Microsoft has fixed a problem with the latest major Windows 10 update that left some computers silent. It's blamed Intel for an incompatible audio driver. A driver is software that helps a hardware device (such as a soundcard) work with an operating ... system, such as Windows. Sometimes drivers need to be updated to keep working with a new or updated edition of Windows. In the past, users often had to download drivers from hardware manufacturers, which usually meant using a search engine to find the appropriate page with a download link. These days, however, the Windows Update process often ... (view more)

Microsoft has fixed a problem with a Windows 10 update that inadvertently deleted user documents. Oddly the problem had been highlighted in early testing, but doesn't seem to have been fixed. The issue received widespread attention when the October ... 2018 Update started rolling out to the wider public. That's the second of the two big annual updates that bring new features to Windows 10, a system that replaces the old set-up of having service packs rolled out every few years. Some users discovered that after the update, everything they had stored in their Documents folders had disappeared. Some ... (view more)

Google is to shut its social network Google+. Although the service was something of a flop, the closure is more to do with a massive data exposure. Google+ launched back in 2011 and was one of several attempts by the company to compete with the ... likes of Facebook. Its main selling point was the concept of Circles, which meant that users weren't restricted to sharing posts and updates with a fixed set of friends. Instead, they could write a post that was seen by a particular group, such as work colleagues or people with a shared hobby. Facebook does have such a feature, but it's not as ... (view more)

Facebook is launching dedicated devices for video-calling friends and family. While they have some impressive technology, it's a bold move from a company whose reputation on privacy issues is controversial to say the least. The devices are known as ... the "Portal" and "Portal+". They both offer some of the features of 'smart speakers' such as Google Home and the Amazon Echo, but the main function is for making video calls. That's reflected in the 10 inch screen of the Portal and the 15 inch screen of the Portal+. There's no charge for making calls on the devices as they work ... (view more)

Google is taking several more steps to make browser extensions safer. It's giving users more control and cracking down on some common rogue practices. The changes are to Chrome's extensions. Also known as add-ons with some browsers, extensions are ... third-party tools designed to improve the online experience using a web browser. For example, an Amazon extension lets users send text on a web page (such as a lengthy article) straight to their Kindle e-reader as a document with one click. By nature, extensions need some degree of access to and control over Chrome itself, which sometimes means the ... (view more)