access denied

Fri
11
Aug
Dennis Faas's picture

How to Fix: Remove CPX, SVCVMX and CT.EXE Malware (SmartService Rootkit)

Infopackets Reader Priscilla writes: " Dear Dennis, I am running Windows 10 and my computer seems to be infected with a rootkit from what I read online. In Task Manager's Startup , I have the following programs running: cpx.exe , svcvmx.exe , and ... ct.exe . I have tried to disabled these from startup but I get 'Access denied'. I have tried to download Malwarebytes Antimalware to scan the computer but the setup file simply won't run. I have tried downloading other antivirus programs but Edge reports that the file is corrupt. I have tried resetting Windows 10 but it fails and tells me I cannot ... (view more)

Mon
01
Aug
Dennis Faas's picture

How to Fix: 'Error 1317: Setup Cannot Create Directory' when Installing a Program

Infopackets Reader Bob T. writes: " Dear Dennis, I just upgraded to Windows 10; unfortunately the Windows 10 upgrade corrupted my Start menu and tray bar, so I decided to do a clean install - which also means I have to reinstall all my programs. I'm ... now trying to install MS Office 2010 on the machine, but the MS Office setup.exe program keeps telling me 'Error 1317: Setup Cannot Create Directory C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Office', and then rolls back and cancels the installation. I have tried using my original MS Office disc, and have also downloaded MS ... (view more)

Fri
17
Apr
Dennis Faas's picture

How to Fix: MSConfig Stopped Responding, Access Denied, Not Found

Infopackets Reader Craig D. writes: " Dear Dennis, In the past I've used the msconfig utility many times to clear items from the Windows Startup. However, recently I tried to run msconfig and Windows reports that msconfig has stopped responding and ... my PC freezes. This is very frustrating! Any ideas why my msconfig stopped working? " My response: This is a very common problem, though you didn't say which Windows operating system you're using. As such, I'll provide solutions for Window XP and onward because most likely other users are having the same problem. Here are ... (view more)

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