boot record

Dennis Faas's picture

How to Fix: Windows 10 Installed Twice (32 bit and 64 bit)

Infopackets Reader Gros C. writes: " Dear Dennis, By mistake I installed both Windows 10 64 bit and Windows 32 bit on my machine. Both installations reside on separate partitions. I want to keep the Windows 10 64 bit, but the problem is that I don't ... know how to safely remove the Windows 10 32 bit from my machine. Can you give me a bit of advice on how to remote Windows 10 32 bit? " My response: This can be very, very tricky, as how to remove Windows 10 32 bit (or even the 64 bit version) on a separate partition depends on which installation of Windows contains the master boot record. For ... (view more)

Dennis Faas's picture

Hard drive does not detect and has disappeared?

Infopackets Reader LaVerne B. writes: " Approximately two months ago my computer suddenly stopped recognizing my D Drive. What should I do to correct this problem?? I have tried uninstalling and reinstalling the hardware; however, I still have the ... predicament! " My response: This sounds like it might be a hardware problem. What I am about to suggest may not be the most 'correct' answer, but will surely set you in the right direction. Having said that, here are some probable reasons as to why your drive is no longer working: The drive is not configured / plugged in properly. The BIOS ... (view more)

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