contract

Mon
17
Jul
Dennis Faas's picture

Explained: Most 'PC Support' Contracts Are Scams

Infopackets Reader Bob W. writes: " Dear Dennis, I believe that I have been scalped for a 3 year insurance policy and a 1 year extended warranty from Microsoft for the sum of $200.00. While going to Amazon's website, I received an alert that claimed ... that I was infected and that Microsoft was blocking my computer's further use and a phone number was shown to call. The listed URL was pointing to ' Secure Microsoft Support .' Based on that, I bit! 3.5 hours later and continued phone correspondence with 3 techs, my machine appeared to be functioning perfectly. The firm's name is ' LIVE PC EXPERTS ... (view more)

Wed
08
Aug
Dennis Faas's picture

Courts Favor Consumers Over Abusive EULAs

Two recent court rulings indicate that judges are paying closer attention to how corporations conduct online and technological transactions with their customers. This is good news for consumers. (Source: Wired.com ) End User License Agreements ... (EULAs) are usually lengthy and full of all kinds of legalese. Almost all of them are one-sided and oppressive, offering consumers no choice but to take it or leave it. The first case of Gatton v. T-Mobile (PDF) involved a California Appeals Court that over ruled a provision in the EULA that required consumers to go through arbitration if they wanted to ... (view more)

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